Murphy Home Reviews 

37,055
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 5,578 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently commend the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant. The delivery service is frequently praised for being punctual, efficient, and well-communicated, often arriving on time. Delivery teams are appreciated for quick assembly, careful handling, and removing all packaging, leaving homes tidy. Product quality consistently receives high marks, with many describing items as solid, stunning, and beautiful. Customer service, both in-store and online, is highlighted as exceptional, with agents being knowledgeable and quick to resolve queries. Many consumers express overall satisfaction, finding the entire experience hassle-free and exceeding expectations.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, efficiency, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the efficiency,... See more

Service

Users describe positive interactions with service, highlighting the efficiency and friendliness of staff... See more

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and Shane delivered my console table today and couldn’t have provided a better service. Extremely quick assembly with no extra charge and took all the rubbish away. Delivery was on time with lots... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. I dealt with Tina and she could not have been more helpful and accommodating assisting me getting my order. The delivery guys were so helpful too. I love the bed... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner went looking at a specific suite of furniture we had our eye on in Newbridge shop. The salesperson came to us and said in a very polite and no pushy way if we need anything at... See more

Company replied

Rated 5 out of 5 stars

We purchased the Harrison bed and are very satisfied with the quality and look of the bed , very solid piece of furniture and looks stunning in our room. Paul & Bernard delivered and assembled the bed... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(37,055)

4,945 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Said item in stock when ordering

Said item in stock when ordering
Paid & a few days later got email to say item not in stock & would be available in around 4 weeks
No offer of refund ….
Very poor service

July 20, 2026
Rated 5 out of 5 stars

Dermot is very helpful and…

Dermot is very helpful and professional, he assisted us to choose our mattress and bedframe with professional and advice. We bought 2 mattress and a bed gram from him. Highly recommended!

August 1, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard arrived on time very…

Paul and Bernard arrived on time very pleased with the assembly of our furniture and old ones taken away recommend Michael Murphy for furniture everything went smoothy

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 4 out of 5 stars

Recliner sofa

We bought recliner sofa from Murphy Home for the first time. In store we were dealing with Louise, she was brilliant help and nothing was problem. Reason for just 4 stars is we run to bit of troubles with delivery. When the original delivery happened only our daughter was at home, as we both work day shifts Mon-Friday, delivery was not successful as delivery guys couldn't fit sofa through front door(we have standard size door and sofa also standard size-nothing big), guys said the door has to come out, which they are not allowed(understandable), as speaking with them over phone, I asked if they could put it through window and instant reply without even trying/measuring was NO. So the solution was, that we agreed over phone, that it will be redelivered on Saturday(agreed with their supervisor), I'll be home and will take the doors of. When I got home that day and measured size of doors and window, I could clearly see, that it would fit through as 10cm wider(great-ready for Saturday), then on Friday afternoon I rang office to confirm Saturday delivery as I didn't receive the message and what a surprise when I was told that it was not booked for us(very disappointing when you spent over €3k on sofa), after long conversation over the phone and insisting that it has to happen that Saturday, otherwise I'll cancel the order we got delivery spot. On Saturday different delivery guys came in who were absolutely fantastic and sound, sofa was delivered into house in 5min through the window as I suggested in first place.

July 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for your feedback Filip, we’ll make sure to pass your review onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard were very efficient…

Paul and Bernard were very efficient and friendly.

July 24, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Would highly recommend the lads

Would highly recommend the lads. On time, very pleasant, was a tight squeeze to get the furniture in. No damage to door or wallpaper. Totally professional

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback Caroline! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Furniture delivery & assembly

Martin & Jamie delivered & assembled our furniture. They were both very efficient at there job with no fuss & excellent to deal with on the day, whilst also beimg very friendly & helpful, thanks to both for there effuciency & attention to detail!

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Amazing Service from Paul and Bernard

I ordered 5 kitchen chairs from Murphy Home and I am thrilled.
They look great and are extremely comfortable. Paul and Bernard from the delivery service were very friendly and helpful. They assembled each chair before dropping them into my kitchen.

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Martin & jamle were very helpful

Martin & jamle were very helpful, placing the furniture in the bedroom and helping move the existing out of the way. Very polite and consuderate

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Got a sofa delivered by Sean & Alan.

Got a sofa delivered by Sean & Alan.. they were two very nice pleasant lads they rang earlier with a time & arrived on time. Couldn't fault them

July 29, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great job!!

Martin and Jamie were so pleasant and helpful. The delivery was on time. There was no mess. They removed the old 5 seater cornerpiece and delivered the new furniture in such an effective manner and so quickly. Great job!!

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul & Bernard we're very helpful and…

Paul & Bernard we're very helpful and efficient in their work delivery 2 recliner sofas this morning

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience

Delivered on time, assembled for me, quick and they took all the packaging away. Please nice emails confirming delivery time! All in all excellent plus quality of the furniture is very good.

July 24, 2026
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Martin and Jamie delivered a bed frame…

Martin and Jamie delivered a bed frame i had purchased and they gave me plenty of notice on their timing and their organisation was great. They were in and out and knew exactly what they were doing and made sure I knew any quirks with the product for future reference. Both were great, but they were that good at their job I didn’t get to talk to them anymore than that before they were onto the next. Thanks!

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and Cezary have delivered nearly…

Rory and Cezary have delivered nearly all my furniture from Michael Murphys furniture store. Such polite, lovely men to deal with. Very professional.

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Thanks to Barry & Arran who delivered…

Thanks to Barry & Arran who delivered furniture to me today.very friendly & helpful guys !

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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