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Rated 1 out of 5 stars

Terrible customer service , water bottle melted in hot water , not put in dishwasher. No warning on instructions . Jasmine from accounts refused replacement or refund . £26 for 3 weeks use , not fit f... See more

Rated 2 out of 5 stars

I've spent well over £400 on products from muscle finesse over the past few months, and found the price and quality to be very good, that said the last parcel sent to me was sent via Royal Mail and no... See more

Rated 1 out of 5 stars

If I could put a zero I would. The company were GREAT at taking my money and sending a parcel. But for a return, they refunded me for an item I didn’t return so I’m out of pocket for the items I d... See more

Company details

  1. Fitness and Nutrition Service

About MuscleFinesse.com

Information provided by various external sources

We are one of the UK's favourite sports supplement superstores. Not only do we pride ourselves on our low pricing and fast and free delivery, but also on our huge selection of products ranging from sports supplements to clothes, and from vitamins to training equipment.

Contact info

1.2

Bad

TrustScore 1 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent Customer Service

I made a mistake with my order but it was sorted out immediately via a telephone call followed by a status update email from Laura in customer services. Even though the mistake was mine, my order was still received within 2 days. Wish all companies were like this.
Thank you!

August 1, 2014
Unprompted review
Rated 5 out of 5 stars

Amazing service and high quality products

I have found the website while surfing on the web. I had a logistic problem but they helped me a lot and provided a great service. I tried many websites to buy things, but this one is one of the best so far (if not the best)

July 31, 2014
Unprompted review
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Rated 4 out of 5 stars

It was great 👍

Besides the really good pricing on the product I was thrilled with the delivery and how accurate it was as advised. Look forward to ordering more products as soon as I clean my tubs 😏

July 30, 2014
Unprompted review
Rated 5 out of 5 stars

Top products! Amazing value

I was just looking for a good deal on supplements and on my search I come upon muscle finess! WOW the speedy delivery! And WOW what amazing value! Highly recommended! You won't regret it!

July 29, 2014
Unprompted review
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Rated 5 out of 5 stars

Fantastic service.

The web site was so easy to use, and the offers and prices very very clear. Products were delivers on time and extremely well packaged. I shall definitely be using this company again.

July 28, 2014
Unprompted review
Rated 5 out of 5 stars

Quick speedy reliable service!

When ever I've orderd from muscle finesse I've always found there web site easy to use and wether I've bought direct or through eBay delivery is always within 48 hours although I don't use them for all my supplements this I company I will use time again!

July 26, 2014
Unprompted review
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Rated 2 out of 5 stars

Returning items is unfairly costed.

Delivery is free for any order, however if you return any items you get deducted a charged for postage from the refund fee and on top you have pay for the return postage. This is unfair especially if the order was for more than 1 item, hence the postage is not wasted when goods being sent, and if you return 2 items you get charged £4 per item, so you get stung for each item. Also we returned items due to GASP sizing not being consistent.

July 22, 2014
Unprompted review
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