Terrible customer service , water bottle melted in hot water , not put in dishwasher. No warning on instructions . Jasmine from accounts refused replacement or refund . £26 for 3 weeks use , not fit f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've spent well over £400 on products from muscle finesse over the past few months, and found the price and quality to be very good, that said the last parcel sent to me was sent via Royal Mail and no... See more
If I could put a zero I would. The company were GREAT at taking my money and sending a parcel. But for a return, they refunded me for an item I didn’t return so I’m out of pocket for the items I d... See more
Customer service do nothing, don't know why they paying them!
Company details
About MuscleFinesse.com
Information provided by various external sources
We are one of the UK's favourite sports supplement superstores. Not only do we pride ourselves on our low pricing and fast and free delivery, but also on our huge selection of products ranging from sports supplements to clothes, and from vitamins to training equipment.
Contact info
19 Rivergate Arcade, PE1 1EL, Peterborough
- 01733 232994
- support@musclefinesse.com
- musclefinesse.com
1.2
Bad
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product, fabulous service and super quick delivery
Quality product at a great price with excellent service by musclefinesse..thanks
July 19, 2014
Unprompted review
Advertisement
excellent
The service was quick I would recommend everyone to order once
July 19, 2014
Unprompted review
Catchy Header
This was my first order with MuscleFinesse.com. They had a query with my order and rang me. Excellent service. Delivery company gave me a one hour delivery slot, turned up 10 mins into this slot. I was amazed.
July 18, 2014
Unprompted review
great fast service
The service was great items arrived next day with no issues and as described
July 18, 2014
Unprompted review
Advertisement
First class service
Great range of products. Would recommend to anyone.
July 17, 2014
Unprompted review
fantastic
excellent service. great communication between seller and customer. love my goods they are perfect.
July 17, 2014
Unprompted review
Advertisement
Excellent customer service
This company has a very good customer service and free next day delivery option as well.Will be buying again from this company.
July 16, 2014
Unprompted review
outstanding service absoutly splendid
Very pleased with the service the web page was easy to use no problems what so ever will defo us this company again....thanks....
July 16, 2014
Unprompted review
10/10 service as always
this is the 7th or 8th time ive placed an order with muscle finesse. everytime the delivery is prompt and the package is well protected and shipped. I will continue to give muscle finesse my custom as they provide the best service of any supplement website on the net. many thanks
July 15, 2014
Unprompted review
Good place to buy supplements.
So far I have had great experience with this site. They have resolved the issue within no times. Special thanks to Samara..
I would defo recommend this site to everyone.
Cheers
July 14, 2014
Unprompted review
Advertisement
I just love it
Hi I would recommend this company to anyone ... Good product quality.. Delivery does what it says on the tin...
The service was brilliant I would have no worries buying off these again I will give them 15 /10
12+1 July 2014 by Paris
July 12, 2014
Unprompted review
#TOPCOMPANY
Fair play can not fault this company top CS Fast delivery + free samples would defo use you again & recommend to friends!!! Gav
July 12, 2014
Unprompted review
Speedy delivery great taste protein shake
Vanilla protein shake bought for the first time / taste good with water not tried with milk yet
July 9, 2014
Unprompted review
Advertisement
Good! Fast! Well priced !
Great site ;) I get all my stuff here :)
Good prices, fast delivery, well priced. What more do you want?
July 9, 2014
Unprompted review
Brillant
It very brilliant and good postage and when I for it gasp jumper I fell in love it, and feel comfortable, I can't without with it so can't wait use wear it as soon in next month 😊😊
July 8, 2014
Unprompted review
Bad customer service
Never received my item and they are refusing to refund me! Avoid!!!
July 8, 2014
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.