Mutual of Omaha Reviews 130

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with payment processing, including unexpected charges and difficulty obtaining receipts for payments made. Reviewers frequently describe the customer service as unhelpful, rude, and difficult to reach, with agents often cutting off conversations or providing inadequate information. The service itself is often criticized for being complicated and ineffective, with many claims being denied or delayed through a frustrating and drawn-out process. People also express dissatisfaction with the company's handling of claims, noting that claims are often denied or delayed, even for policies that customers believed covered their needs. However, some people mentioned positive interactions with staff, highlighting specific representatives who were professional, knowledgeable, and helpful in explaining coverage options.See more

Reviews shaping this summary

Criminals all the way . Taking money from the account months after months ., hundreds of dollars and although I asked for receipts none was given .These con artists already know that the receipt is a... See more

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This is the worst medical benefit provider I have encountered. They delay every part of the process to work off the float by collecting your monthly premium . This is one of the biggest scams I have... See more

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They’re probably just as bad as any other insurance company. Collect premiums and pay out nothing. Went to dentist today. Was recommended a 20 dollar fluoride treatment. Very standard and common. Insu... See more

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I encountered the rudest agent ever. The agent kept cutting us off when asking questions about the policies, she tried answering our questions with things that were yes and no answers. It was the mist... See more

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