Mutual of Omaha Reverse Mortgage Reviews 

I worked with Shawn Callahan earlier this year, and it was a great experience! Shawn answered all of my questions, gave me options and helped me execute the perfect product for my needs. He is very experienced & knowledgeable, and checked in on me often to insure I didn't have additional questions. I am very thankful for the opportunity to work with Shawn, and highly recommend him!

Shawn was very informative and professional. He made the process smooth. I would highly recommend him and will to my family and friends. Communication was excellent. Thank you Shawn!

We studied the reviews for reverse mortgages and the most highly rated was Mutual of Omaha. We called them and Michael Hermann became our contact.
From start to finish, Michael was there for us. He answered the phone immediately if possible or returned our calls ASAP. He guided us through a process that is both time consuming and thorough with great patience.
We ended up receiving our mortgage in good order and are very happy with both Michael and Mutual of Omaha.
We highly recommend this company for anyone considering a reverse mortgage and if possible request Michael for your contact person. It was a retirement game changer for us.
Roger and BettyJean Rule
San Diego, CA

My husband and I were so impressed by the professionalism and kindness. She helped us understand what financially was the best option for us. Alainna Pierce was fantastic! She was supportive and helpful with every question and was just an all around nice person to work with. We were so lucky to have met her through this process.

Jim was super with us. Communication was ongoing & explained process thoroughly. We could call or text anytime we had any questions & Jim was prompt with a response. We very much appreciated Jim & all staff who worked with us throughout this successful process with us.

John was so patient with all our questions and many phone calls. He made us feel very at ease going through
with a reverse mortgage. Always kept us informed with
all the steps and progress of our loan. If anyone is looking to do business with Omaha I’d tell you to ask
for him personally. You won’t be disappointed.
Thank you sooooo much John.

very easy to process a reverse mortgage when your in a bind like i was with a sudden death of my son found mutual of omaha on line and gave it a try. got instant response. andrew hertwitz did an excellant job for me gave me piece of mind. andrew took care of all the paperwork with care and ease. i sent in all the required papers for processing and andrew took care of the rest his staff he works with did a tremendous job on my behalf.i am very satisfied with andrew and the reverse mortgage through mutual of omaha i would recommend mutual of omaha and andrew hertwitz and his staff to anyone that has an unexpected crisis in their life to go mutual of omaha and andrew hertwitz to help you so that you have a home to live in and if you end up in a financial crisis as i was.

We did a lot of research and went through counseling.Mutual of Omaha,gave us the best offer.Blanca our Loan Originator was there for us anytime we needed her,she had a lot patience with us and very helpful.

Jim Doyle!!!!!

It was a pleasure working with Blanca. I contacted several lenders and most had similar products/terms. Blanca was the reason I chose Mutual of Omaha. She was very knowledgeable and easy to work with. I had her run many different configurations as I worked though the process of what was best for our situation and she was spot on.

I have owned a management consulting company for over 20 years focused on training large enterprise sales teams to be more effective. (AE's/Sales Managers and VP's.) Blanca has many of the characteristics we would want to see in those sales people. You need to give her a raise. On the other hand your title company was a pain in the butt and didn't listen to my input.

Thank you. I look forward to working with you.

Bruce Ellis

Tim, Natasha, and the credit accessor provided seamless and efficient service with clarity, empathy, and logic in helping us to understand and complete this challenging home owner evolution. We greatly appreciate them and all of the connective team members. The reverse mortgage process is a new horizon for people transitioning in life.

A primary factor that made me consider a Mutual of Omaha Reverse Mortgage was the long-time stability of the Company. Happily, when John Briggs, my Consumer Direct Loan Originator was recommended to me, he promptly and patiently educated me and made the complexities of the loan process easy to understand. He continued to personally see that the process went smoothly and comfortably for me. It was also faster than I expected with the quick and efficient, Processor, Karri Burgener. I highly recommend John Briggs and the Mutual of Omaha team.

The good folks at mutual were very professional , courteous , and thorough from the very start!
I liked that !

LindaTrans was so kind and professional. She had patience with me. I will recommend her and this company to all my friends.
Thank you 💞

Dominique D'Andre Sinsay and Angela Thomas were a pleasure to work with. They were extremely professional and always answered my questions immediately. I would recommend Mutual of Omaha Reverse Mortgage to everyone looking for a reverse mortgage.

Kept in contact and returned calls when necessary. Reverse Mortgages are not the easiest of mortgages to negotiate and complete. Due to know difficulty, I commensed the process with two lenders.Mutual of Omaha come through with completion first.

I worked with John Briggs on exploring a reverse mortgage and found him to be very knowledgeable and a great, clear, communicator. He laid out some options in a straightforward manner and helped us choose what was right for our situation. I highly recommend John and Mutual of Omaha if you are exploring a reverse mortgage

Our agent, Michael Hermann, was very attentive and helpful throughout the process, making as simple as possible and accommodating to our timeline.

Six months ago I was searching for the most effective way to financially continue living in my home.
I remember my mother researching reverse mortgages years before. She was very savvy when it came to investments etc. and eventually chose to begin the process for a reverse mortgage. Unfortunately she passed before it was completed.
I decided to take a leap of faith & research companies online.
The first response was from Mutual of Omaha . Since I knew this was a long standing company I made the call. Michael Heissenberger was my first contact. He was very thorough with the initial “whys” and “how’s”. By the time we finished our conversation I was sure this was the way to proceed.
Throughout this entire process Michael was there to walk me through each step. He was very professional yet very relatable —always available to address any questions & concerns .
This entire journey is definitely not for the “ faint of heart” It requires a commitment to the process & the person guiding you. My trust in Michael was & is still unwavering.
I can’t thank you enough for helping me obtain the financial support that affords me the opportunity for a better quality of life.
Sincerely,
Beth Carter

This has been the easiest transaction we have ever made. Our agent, Daniel Guajardo, Jr., was very personable, knowledgeable and helpful. He made this experience quick and easy to understand. We will be able to enjoy our retirement thanks, in part, to Daniel and all the staff at Mutual of Omaha.