MuukalOptical Reviews 6,812

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that the glasses are super cute, fit nicely, and often exceed expectations. Many consumers are delighted with their new glasses, highlighting the excellent prices compared to physical stores and the wide selection of frames available. The ordering process is consistently described as straightforward and simple, with many appreciating the quick delivery times. However, some customers also noted issues with specific aspects. A few people were dissatisfied with the quality of certain frames, describing them as flimsy or made of cheap plastic. There were also occasional concerns about the accuracy of progressive lenses, with some experiencing blurriness or incorrect prescriptions. Additionally, a small number of reviewers mentioned problems with delivery, such as items arriving without proper protection or clip-ons having weak magnetic power.

What people talk about most

Product

Customers generally express satisfaction with the product, particularly praising the quality and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are very satisfied with the overall quality... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the ease and simplicity of the... See more

Price

Clients share positive opinions on price, with many finding the prices very reasonable and excellent,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased two pairs of glasses, same prescription. They are accurate for prescription and "look" on website. I am disappointed the glasses that I expected to be metal wire frames are just plastic an... See more

Rated 4 out of 5 stars

Their glasses are super cute and fit nicely. They are perfect for single vision. The price is extremely excellent, especially compared to physical stores. My progressive lenses are just slightly blur... See more

Rated 5 out of 5 stars

COLORS EXACTLY AS PICTURED, SIZE OF FRAMES ACCURATE-AWESOME PRICE FOR PROGRESSIVES, COMFY FIT, GOOD QUALITY....SO FAR I'M SUPER IMPRESSED AND WILL ORDER FROM YOU AGAIN! I'VE ALREADY REFERRED 2 FRIENDS... See more

Rated 5 out of 5 stars

GREAT SELECTION OF FRAMES HUNDREDS TO CHOOSE FROM. A NICE VARIETY OF LENSES AND COATINGS. OFFER SEVERAL TYPES OF UPGRADES. PRETTY FAST RETURN OF CUSTOMER SERVICE QUESTIONS. AMAZING LOW PRICES. SEA... See more


Company details

  1. #23 of 39 best companies in Glasses Store
  2. #22 of 40 best companies in Sunglasses Store

Written by the company

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 59% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

SUPER IMPRESSED WITH ORDER

COLORS EXACTLY AS PICTURED, SIZE OF FRAMES ACCURATE-AWESOME PRICE FOR PROGRESSIVES, COMFY FIT, GOOD QUALITY....SO FAR I'M SUPER IMPRESSED AND WILL ORDER FROM YOU AGAIN! I'VE ALREADY REFERRED 2 FRIENDS TO YOU AS WELL :)

April 24, 2026
Rated 4 out of 5 stars

Super cute frames

Their glasses are super cute and fit nicely. They are perfect for single vision. The price is extremely excellent, especially compared to physical stores.
My progressive lenses are just slightly blurry, I have to adjust where they are positioned on my nose to see correctly.

April 24, 2026
Rated 1 out of 5 stars

I ordered 1.74 high index lenses

I ordered 1.74 high index lenses. I got polycarbonate, the lenses are 1/4 inch thick.Actually the lens thickness on each pair are different. They look horrible and I'm throwing them away

April 23, 2026
MuukalOptical logo

Reply from MuukalOptical

Sorry, a basic knowledge is that even with the same refractive index, different sizes of frames can result in different thicknesses of lenses. Thank you for your understanding

Rated 5 out of 5 stars

There are a lot of reviews for…

There are a lot of reviews for Muukal...some not so good. Mine is good...great, in fact. I was reluctant to place an order, but very pleased that I did. My variety is driver, readers, and a combo progressive...they arrived within 10 days of ordering and I have no complaints. The website worked great; they have a huge selection; the price was competitive; and they communicated! I don't have insurance to herd me through their "recommendations" and I stumbled upon Muukal through a Google search...I have no affiliation other than being a happy customer.
The glasses...from lenses to frames are what you would expect from anywhere else...even an "optician" is smart enough to save some money and buy direct.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best service, lowest prices…

I've been dealing with other glasses companies and they are giving me the runaround and can't track my glasses. Muukal gave me great service at the lowest price. I just ordered two more pairs from you!

April 22, 2026
Rated 5 out of 5 stars

Great Customer Service

Great customer service! I had an issue with my order and they were very helpful and provided quick and reasonable accommodations to fix it. The frames were exactly as advertised and I really like them. I would definitely order from them again.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use website

Easy to use website and great selections! Communication through the whole ordering process until they arrived was surprisingly great! My glasses arrived perfect and I’m in love! Can’t wait to order more!

April 22, 2026

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