Thilaj and Devon were so supportive! Our purchase has taken longer than expected due to issues on the seller's side but Thilaj and Devon communicated throughout, helped us understand our first home pu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Akna and Vevin were amazing throughout the whole process of buying our house. They were professional, efficient, and kept us well informed at every stage. Everything was explained clearly, and an... See more
Company replied
Listen, these guys are great. Really customer focused, professional and lovely to boot. Very reasonably priced but I never felt underwhelmed by the process. Really heldy hand through what was a s... See more
Company replied
Absolutely delighted with the service provided by Muve conveyancing. Selling our old home and buying our new one was handled superbly by Sherandi & Hasini. Communication was superb throughout the whol... See more
Company replied
Company details
About Muve
Written by the company
At Muve, we’re transforming the home-moving experience by eliminating the
legal black hole that causes delays and uncertainty.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Contact info
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
- 020 3907 4409
- customerservice@muve.me.uk
- muve.me.uk
4.6
Excellent
11K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 Star Lightening quick service
We chose the fast track lightening speed conveyancing.It was absolutely worth the additional money.From start to finish Sumudu and Aneegha ensured prompt service and always kept us informed.Communication is key and they excelled.We couldn't recommend MUVE highly enough.Thank you
March 6, 2026
Unprompted review
Reply from Muve
Dear Richard,
We are delighted to hear that you chose our Fast Track conveyancing service and found it worthwhile. It’s wonderful to know that Sumudu and Aneegha provided prompt support and kept you informed throughout the process. Clear communication is something we value highly, and we’re pleased that this made your experience smooth and stress-free.
Your recommendation means a great deal to us, and we truly appreciate your trust in MUVE.
Kind regards,
Kavindi
Team MUVE
If they have zero star I wanna give…
If they have zero star I wanna give them zero. I don't know how they they get 5 star. No reply the email, no clearify the progress and no ringing back at all. We agreed the complection date and we are too much worried but they don't care. And now three days left but still not reply and contact at all .I am feel I am going to be homless. I won't never use your service again.
April 21, 2026
Unprompted review
Reply from Muve
Dear Thet,
Thank you for sharing your concerns with us. We regret that your experience has left you feeling worried and dissatisfied, particularly regarding communication and clarity around the completion process. We understand how important timely updates and reassurance are during property transactions, and we are sorry that this has caused you distress.
Please know that we are committed to resolving these issues and improving our processes. To address your specific concerns, one of our resolution agents will contact you directly to assist in reaching an amicable resolution.
Your feedback is valuable, and we will use it to strengthen our service standards moving forward.
Kind regards,
Kavindi
Team MUVE
Recently used for SIM sale and purchase
I recently used this firm for my house purchase, and I couldn’t be happier with the service I received. I had Umar and Eshan working on my case. From start to finish, their communication was excellent—they kept me fully informed at every stage of the process, which really helped reduce the stress that often comes with buying a property.
A couple of issues did arise along the way, but they handled everything professionally and efficiently. What stood out most was their clear and consistent communication, ensuring I always understood what was happening and what the next steps were. Thanks to their proactive approach, everything was resolved smoothly, and the outcome worked well for everyone involved.
I would highly recommend their services to anyone looking for a reliable and responsive solicitor and conveyancer.
April 16, 2026
Unprompted review
Reply from Muve
Dear Cat,
Thank you so much for taking the time to share your experience with us. We are delighted to hear that Umar and Eshan provided excellent support throughout your house purchase and that their clear communication helped ease the stress of the process.
We are especially pleased that any issues that arose were handled professionally and efficiently, and that our proactive approach ensured a smooth resolution. Your recommendation means a great deal to us, and we are grateful for your trust in our team.
We wish you all the very best!
Kind regards,
Kavindi
Team MUVE
Excellent service kept me up to date
Excellent service kept me up to date . Reacted quickly
April 21, 2026
Unprompted review
Reply from Muve
Dear Nicola,
We are delighted to hear that you were pleased with the service you received. It’s wonderful to know that our team kept you up to date and responded quickly throughout the process. Clear and timely communication is something we prioritize, and we’re glad this made your experience smooth and stress-free.
Thank you for choosing MUVE and for sharing your kind words.
Kind regards,
Kavindi
Team MUVE
Thanks Thilaj
Many thanks to Thilaj for his help in getting a difficult transaction through. I am estate agent and found his support and feedback very helpful. Thank you so much for helping me get this over the line. I would recommend.
April 21, 2026
Unprompted review
Reply from Muve
Dear Sarah,
Thank you very much for taking the time to share such a kind review.
We’re delighted to hear that Thilaj’s support and feedback helped you navigate a challenging transaction successfully. Your recommendation truly means a lot to us, and we’re grateful for the opportunity to work with you. Please don’t hesitate to reach out if we can assist again in the future.
Kind regards,
Kavindi
Team MUVE
Dear Kaveen and Saad,
Dear Kaveen and Saad,
I would like to express my sincere gratitude for the exceptionally high level of service and professionalism you provided throughout my transaction.
From start to finish, I truly felt that I was in safe hands. You demonstrated outstanding expertise, great attention to detail, and a genuine commitment to achieving the best possible outcome. Every stage of the process was well organised, and your communication was always prompt, clear, and transparent.
I would especially like to highlight your responsiveness, your willingness to thoroughly answer all my questions, and your ability to anticipate and resolve potential issues before they became problems. Thanks to your support, the entire process was far smoother and less stressful than I had expected.
This has been a truly exemplary experience, and I would not hesitate to recommend your services to anyone looking for reliable and highly professional conveyancers.
Thank you once again for your excellent work.
Kind regards,
Anatolijs
April 20, 2026
Unprompted review
Reply from Muve
Dear Anatolijs,
Thank you very much for your thoughtful feedback. We are delighted to hear that you felt supported and in safe hands throughout your transaction. It is wonderful to know that Kaveen and Saad’s expertise, attention to detail, and commitment helped make the process smooth and less stressful for you.
We truly appreciate your recognition of their responsiveness and proactive approach in resolving potential issues. Your recommendation means a great deal to us, and we are grateful for the trust you placed in our team.
Kind regards,
Kavindi
Team MUVE
Stress-Free Home Buying with Hansini & Supun
I recently completed my home purchase with the support of conveyancers Hansini and Supun, and I’m very pleased with the service they provided.
They handled the transaction efficiently and kept communication clear and consistent throughout. Key updates were shared promptly, and any queries I had were answered quickly and in a straightforward way. Their organisation and attention to detail helped avoid delays and kept the process moving smoothly.
Overall, the purchase was completed in a timely manner with no major issues, and I felt well-informed at each stage. I would recommend Hansini and Supun to anyone looking for reliable and efficient conveyancing support.
April 10, 2026
Unprompted review
Reply from Muve
Dear Jag,
Thank you for your lovely feedback!
We are delighted to hear that Hansini and Supun provided you with efficient and reliable support during your home purchase. It’s wonderful to know that their clear communication, prompt updates, and attention to detail helped keep the process smooth and stress-free.
Your recommendation means a great deal to us, and we truly appreciate the trust you placed in our team. We are committed to continuing to deliver this level of service to all our clients.
Kind regards,
Kavindi
Team MUVE
Could not have been happier with Charithma & Sharmila
Could not have been happier with Charithma & Sharmila who handled my purchase. Great communication and prompt repsonses. Past experiences made me think I would be chasing all the time, but Charithma & Sharmila where on everything promptly and keeping me updated through the portal, email and phone calls. Very dilligent in their responses to searched etc and great service.
April 20, 2026
Unprompted review
Reply from Muve
Dear Steve,
Thank you for sharing your kind words with us. We are delighted to hear that Charithma and Sharmila provided such excellent support during your purchase. Their proactive communication, prompt responses, and diligence are qualities we value highly, and we’re pleased that these made your experience smooth and reassuring.
Your feedback and recommendation mean a great deal to us, and we truly appreciate the trust you placed in our team.
We wish you all the very best!
Kind regards,
Kavindi
Team MUVE
⭐️⭐️⭐️⭐️⭐️ Outstanding service from start to…
⭐️⭐️⭐️⭐️⭐️ Outstanding service from start to finish – Muve
We had an excellent experience working with Dithara Galanga, Tan, and the entire team at Muve throughout both our sale and purchase.
Despite the transaction involving multiple chains and different financing arrangements, everything was handled smoothly and brought to a successful completion. Their professionalism, clear communication, and attention to detail truly stood out.
We were kept fully informed at every stage and always felt supported. The whole team was highly efficient, well-coordinated, and consistently helpful, which made what could have been a very stressful process feel much more manageable.
It’s not easy to find a team that can handle a complex transaction this well. We would highly recommend Muve, especially Dithara Galanga, Tan, and the wider team, to anyone looking for a reliable, professional, and proactive conveyancing service.
April 14, 2026
Unprompted review
Reply from Muve
Dear Ersan,
Thank you for taking the time to share your experience with us. We are delighted to hear that Charithma and Sharmila provided such excellent support during your purchase. Their proactive communication, prompt responses, and diligence are qualities we value highly, and we’re pleased that these helped make the process smooth and reassuring for you.
We are proud to have team members who consistently go above and beyond to support our clients. Your feedback not only motivates us but also reinforces our commitment to maintaining the highest standards of service.
Your feedback and recommendation mean a great deal to us, and we truly appreciate the trust you placed in our team.
Kind regards,
Kavindi
Team MUVE
First time buyer
As a first time buyer I was nervous about the process, but Imaadh and Shaahid were fantastic. They explained everything in simple language that I could understand. They kept me updated every step if the way. They made a stressful experience more manageable.
April 20, 2026
Unprompted review
Reply from Muve
Dear Client,
Thank you so much for sharing your experience.
We’re delighted to hear that Imaadh and Shaahid were able to support you throughout the process and explain everything clearly. Buying your first home can feel daunting, so it’s wonderful to know they helped keep you informed and made the experience more manageable. We truly appreciate your kind feedback and wish you all the very best in your new home.
Kind regards,
Kavindi
Team MUVE
Property purchase
We recently used Muve for our property purchase and we cannot fault their service. They were professional, efficient and proactive. They kept us up to date at every step of the process and any queries we had were answered promptly. We dealt with Shaahid and Imaadh.
April 20, 2026
Unprompted review
Reply from Muve
Dear Client,
Thank you for your wonderful feedback.
We’re really pleased to hear that you were happy with the service provided and that Shaahid and Imaadh supported you so effectively throughout your property purchase. Keeping our clients informed and responding promptly to queries is very important to us, so it’s great to know this made a positive difference to your experience. We truly appreciate your kind words and trust in MUVE.
We wish you all the very best!
Kind regards,
Kavindi
Team MUVE
My Muve Journey
My experience with Muve was excellent. They supported me brilliantly throughout my conveyancing journey. Manusha and Mark were my key workers in the case. Communication with them was excellent, they were extremely proactive and when the completion date was brought forward unexpectedly over the Christmas week they delivered. The after support was fabulous as well. I highly recommend them.
January 6, 2026
Reply from Muve
Dear Woody,
Thank you so much for taking the time to share such a wonderful review. We’re delighted to hear that you had an excellent experience with Muve and that you felt well supported throughout your conveyancing journey.
Manusha and Mark will be thrilled to receive your kind words. We’re especially pleased that their proactive communication and dedication helped ensure everything ran smoothly even with the unexpected challenge of an earlier completion date during the Christmas period. It’s also great to know that our post-completion support met your expectations.
Thank you again for your recommendation. It was a pleasure working with you, and we wish you all the very best in your new home.
Kind regards,
Kavindi
Team MUVE
Great experience with Muve
Great experience with Muve, from start to finish they was friendly, helpful and professional. Very quick with responses and whenever I called with a question I was able to speak to someone. I would definitely recommend Muve and would use them again in the future.
April 19, 2026
Unprompted review
Reply from Muve
Dear Lewis,
Thank you so much for sharing your experience with Muve. We’re delighted to hear that our team was able to provide friendly, helpful, and professional support throughout the process. It’s great to know that our quick responses and availability made things easier for you. Your recommendation means a lot, and we look forward to assisting you again in the future.
Kind regards,
Kavindi
Team MUVE
Excellent Service from Start to Finish
I had a very positive experience throughout the whole process. Danver (Conveyancer) and Mark (Account Manager) both did a great job. They were professional, responsive, and made the whole process much easier for me. Everything was handled smoothly and efficiently, and I felt well supported from start to finish. I would definitely recommend their services.
April 19, 2026
Unprompted review
Reply from Muve
Dear Arpad,
Thank you for taking the time to share your experience. We’re thrilled to hear that Danver and Mark were able to make the process smooth and stress-free for you. Professionalism and responsiveness are qualities we strive for, so it’s wonderful to know they delivered on both.
We truly appreciate your recommendation and look forward to supporting you again in the future.
We wish you all the very best!
Kind regards,
Kavindi
Team MUVE
Sadly a very poor experience with MUVE
Sadly a very poor experience with MUVE. Unhelpful to me. I was liaising with them on behalf of my son who has learning difficulties. They made it very complicated & stressful. After 10 days of trying I removed the contract & asked for my money back - £550. Still waiting for it. Added to this I could not understand the strong accent of the administrator ( who tried to avoid telling me that was her title) I complained to MUVE & received no response. Then the final nail in the coffin was when they asked for 6 MONTHS of bank statements! Even my mortgage provider only asked for 3 months! And conveyancers do not need to see private bank statements because they do not need to do an affordability study. I began to not trust this firm. Rigid with no flexibility. AVOID
April 17, 2026
Unprompted review
Reply from Muve
Dear Jennifer,
Thank you for taking the time to share your experience.
We are very sorry to hear about the difficulties you encountered and that the service you received did not meet the standards we strive to provide. Your feedback is important, and we fully acknowledge the concerns you have raised.
To ensure this is addressed properly, please be assured that this has been raised as a formal complaint, and a dedicated agent from our Resolutions Team will review the matter thoroughly. They will be in contact with you to discuss your concerns and assist in resolving the issue.
Kind Regards,
Aamirah
Team MUVE
Home Purchase
I just purchased my first home. I would like to say a big Thank You to the team at MUVE most especially Jordan Nanayakkara, my property purchase manager whose help and support was immeasurable. He was calm, composed, polite and very professional. He made the whole process seamless and reassuring with regular email and phone call updates. Notwithstanding the time of day, he was always available. Highly recommended!
April 19, 2026
Unprompted review
Reply from Muve
Dear Godwin,
Thank you so much for taking the time to share your wonderful feedback, and congratulations on purchasing your first home !
We’re delighted to hear that you had such a positive experience with Muve and that Jordan Nanayakkara provided exceptional support throughout your purchase.
It’s fantastic to know that his professionalism, calm approach, and clear communication helped make the process feel seamless and reassuring for you. Regular updates and being available when needed are very important to us, and it’s great to hear this made a real difference to your experience.
Your kind recommendation means a great deal to us, and we’ll be sure to pass your thanks on to Jordan. We wish you all the very best as you settle into your new home.
Kind regards,
Aamirah
Team Muve
Thankyou Muve
Thankyou Muve, but more especially Thankyou Mystica and Anali for the the support given during this stressful time.
Muve is very price competitive much cheaper than most, but they keep you up to date and support you as best as possible.
Thanks again
April 18, 2026
Unprompted review
Reply from Muve
Dear Stefan,
Thank you for your kind feedback! We’re delighted to hear that Mystica and Anali provided supportive guidance during a stressful time and kept you well informed throughout the process. It’s great to know you found our service both valuable and competitively priced. Your kind words mean a lot to us!
Kind regards,
Thilan
Team MUVE
Great experience
From start to finish Sumaiya Shabdeen and Zahra Mamon took care of our purchase with great passion and continually kept us informed of developments. We were very happy with their service and would definitely consider using again in the future. Thank you.
April 17, 2026
Unprompted review
Reply from Muve
Dear Denzel,
Thank you for your wonderful feedback! We’re delighted to hear that Sumaiya and Zahra provided dedicated and informative support throughout your purchase. It’s great to know you were happy with the service, and we look forward to assisting you again in the future!
Kind regards,
Thilan
Team MUVE
I had a great experience working with Yasith and Anali
I had a great experience working with Yasith and Anali on my conveyancing. They were both professional, responsive, and made what can often be a stressful process feel smooth and manageable.
Communication was clear throughout, and they kept me well informed at every stage. Any questions I had were answered promptly and thoroughly, which really helped give me confidence and peace of mind.
Their attention to detail and efficiency ensured everything progressed without unnecessary delays. I would definitely recommend Yasith and Anali to anyone looking for reliable and supportive conveyancing solicitors.
April 17, 2026
Unprompted review
Reply from Muve
Dear Damel,
Thank you for your wonderful feedback! We’re thrilled to hear that Yasith and Anali provided professional, responsive, and supportive guidance throughout your conveyancing process. It’s great to know their clear communication and attention to detail helped make the experience smooth and reassuring. Your recommendation means a lot to us!
Kind regards,
Thilan
Team mUVE
Registration
Charles Anselm's reply is always responsive. Despite the delay in registering with HM Land Registry, Charles consistently responded promptly and offered valuable updates. His professionalism is highly regarded.
April 15, 2026
Unprompted review
Reply from Muve
Dear Edward,
Thank you for your feedback! We’re delighted to hear that Charles provided responsive and professional support, keeping you updated throughout the process. We appreciate your patience with the Land Registry delays and your kind words mean a lot to us!
Kind regards,
Thilan
Team MUVE
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.