Thilaj and Devon were so supportive! Our purchase has taken longer than expected due to issues on the seller's side but Thilaj and Devon communicated throughout, helped us understand our first home pu... See more
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Akna and Vevin were amazing throughout the whole process of buying our house. They were professional, efficient, and kept us well informed at every stage. Everything was explained clearly, and an... See more
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Listen, these guys are great. Really customer focused, professional and lovely to boot. Very reasonably priced but I never felt underwhelmed by the process. Really heldy hand through what was a s... See more
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Absolutely delighted with the service provided by Muve conveyancing. Selling our old home and buying our new one was handled superbly by Sherandi & Hasini. Communication was superb throughout the whol... See more
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Company details
About Muve
Written by the company
At Muve, we’re transforming the home-moving experience by eliminating the
legal black hole that causes delays and uncertainty.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Moving home should be exciting—not frustrating. That’s why we’ve reimagined conveyancing to make it faster, smoother, and stress-free. As one of the UK’s leading digital conveyancers, we combine cutting-edge technology with expert legal support to bring certainty and simplicity to every transaction.
Our industry-leading Lightspeed service helps buyers and sellers move in as little as 5 weeks for freehold properties and 8 weeks for leaseholds, eliminating unnecessary delays. With real-time case tracking, you’ll never be left in the dark—our 24/7 portal provides instant updates, so there’s no need to chase solicitors.
We also provide dedicated case managers, clear fixed fees, and a ‘no move, no legal fee’ guarantee, ensuring a seamless, stress-free experience from start to finish. Whether you're buying, selling, or remortgaging, Muve is here to make your move simple, certain, and hassle-free.
Contact info
Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
- 020 3907 4409
- customerservice@muve.me.uk
- muve.me.uk
4.6
Excellent
11K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
Very good service, thanks Gautham and Tirani..very professional, easy to contact and quick replying of all of queries. Thanks again.
April 24, 2026
Unprompted review
Reply from Muve
Dear Prince,
Thank you for your feedback. We’re pleased to hear that you were happy with the service provided.
Kind regards,
Shalini
Team Muve
The whole process from start to finish…
The whole process from start to finish has been fantastic, even the estate agents commented how quick you guys had been . Everyone who i have dealt with has been professional , friendly and always happy to help
A wonderful company 5 star
April 24, 2026
Unprompted review
Reply from Muve
Dear Claire,
Thank you so much for your wonderful feedback. We’re delighted to hear that the process was smooth and efficient from start to finish, and it’s great to know that even the estate agents noticed the speed of progress. Your kind words about our team’s professionalism and friendliness are truly appreciated.
Kind regards,
Shalini
Team Muve
We have recently used Muve for buying…
We have recently used Muve for buying and selling our property and the service was fantastic, you can always get through to your account manager and if you do need to speak to the conveyancer they always get back to you within a very good timeframe. I’ve used many high street solicitors but Dithara and Zainab have been above and beyond the service I have received previously.
April 16, 2026
Unprompted review
Reply from Muve
Dear Adam,
Thank you very much for your fantastic feedback. We’re delighted to hear that you had such a positive experience with Muve while buying and selling your property.
It’s great to know that being able to reach your account manager easily and receive timely responses from the conveyancer made a real difference. Your kind words about Dithara and Zainab, and how they went above and beyond compared to your previous experiences, are truly appreciated and will be shared with them.
Thank you for choosing Muve, we’re grateful for your trust and recommendation.
Kind regards,
Shalini
Team Muve
Akna and kavindya were brilliant…
Akna and kavindya were brilliant throughout the whole process of buying my first home. Kept me up to date and answered all my questions very quickly.
Been a smooth experience from start to finish can’t thank them enough
April 24, 2026
Unprompted review
Reply from Muve
Dear Callum,
Thank you for your kind feedback. We’re delighted to hear that Akna and Kavindya supported you so well throughout your first home purchase and kept everything running smoothly. We’ll be sure to pass on your thanks to them.
Kind regards,
Shalini
Team Muve
The service provided by "Muve…
The service provided by "Muve Conveyanceing "was outstanding. Communication was brilliant the whole way through, which certainly calmed the nerves of being a first-time buyer. Nothing was too much trouble. Thank you Thilaj, Latanya and Hasini. Great performance 👏
March 9, 2026
Unprompted review
Reply from Muve
Dear Eva,
Thank you for your wonderful feedback. We’re delighted our communication helped make your first‑time buyer journey less stressful. Your kind words for Thilaj, Latanya, and Hasini are truly appreciated.
Kind regards,
Shalini
Team Muve
Happy with the service
Very happy with the communication and support throughout the sales process. Always able to get hold of somebody and received weekly update calls. I would be happy to use again.
April 23, 2026
Unprompted review
Reply from Muve
Dear Matthew,
Thank you for your kind feedback. We’re delighted to hear you were happy with the communication, regular updates, and support throughout the process. We’d be very pleased to assist you again in the future.
Kind regards,
Shalini
Team Muve
Outstanding Service
would like to express my sincere and heartfelt thanks for the incredible work you have done on our case. Thanks to your dedication and efficiency, we were able to purchase our first home within just three months, which means a great deal to us.
Throughout the process, we encountered a number of obstacles, but your professionalism, clear communication, and constant support made everything much more manageable. We truly appreciated how you were always available to guide us and offer help whenever we needed it.
Your commitment at every stage of the journey did not go unnoticed, and we are extremely grateful for the care and attention you provided.
Thank you once again for your outstanding service to
Adnaan Alavi, Anjalee Daluwaththa and The Team
April 20, 2026
Unprompted review
Reply from Muve
Dear Malgorzata,
Thank you so much for your heartfelt feedback. We’re truly delighted to hear that we were able to support you through your journey to purchasing your first home and that the process was completed within such a meaningful timeframe for you.
We appreciate you acknowledging the challenges faced along the way and are pleased that our team’s professionalism, clear communication, and ongoing support helped make the experience more manageable. Knowing that you felt guided and supported at every stage means a great deal to us.
Thank you once again for your trust and kind words. We wish you every happiness in your new home and all the best for the future.
Kind regards,
Shalini
Team Muve
I was initially a little nervous after…
I was initially a little nervous after reading some reviews on some Reddit threads.
But all the glowing reviews seemed to mention Nathasha by name. I ended up upgrading to the light speed service (everything was going fine before that, but it made me feel better, and it was a relatively small amount of money to ensure everything went well).
My transaction ended up being moved to Nathasha & Udantha who were both excellent. Constantly chasing and staying on top of things - even when the other side were making things as slow and as painful as possible.
We ended up completing relatively quickly - all things considered. Nathasha & Udantha got our side ready to exchange in 7 days, only held up by the chain and things outside of our control.
March 16, 2026
Unprompted review
Reply from Muve
Dear Adam,
Thank you very much for taking the time to share such detailed feedback. We really appreciate your openness in describing your initial concerns and are delighted to hear that your experience ultimately reassured you.
It’s great to know that the Lightspeed service provided additional peace of mind and that Nathasha and Udantha supported your transaction so effectively.
We’re particularly pleased to hear how proactive they were in chasing progress and keeping things moving, even when delays arose on the other side.
Preparing your side for exchange within such a short timeframe is a testament to their dedication and focus, and your kind words will certainly be shared with them. Thank you for trusting Muve with your purchase and for highlighting the positive outcome despite the wider challenges.
We wish you all the very best in your new home.
Kind regards,
Shalini
Team Muve
10/10
I had a great experience with my solicitors and conveyancers throughout the process. Adheebha and Hesandi were both professional, responsive, and made everything feel straightforward from start to finish. They kept me well informed at each stage and were always quick to answer any questions I had, which really helped reduce the stress of buying a property.
Their attention to detail and clear communication gave me confidence that everything was being handled properly. I’d definitely recommend their services to anyone looking for reliable and efficient conveyancing support.
Many thanks.
April 23, 2026
Unprompted review
Reply from Muve
Dear Client,
Thank you very much for your kind feedback.
We’re delighted to hear that you had such a positive experience and that the process felt clear and straightforward from start to finish.
Providing responsive communication, clear guidance, and careful attention to detail is central to how we support our clients, so it’s great to know this helped reduce the stress of your purchase and gave you confidence throughout.
Thank you for taking the time to recommend our services. We truly appreciate your trust and wish you all the very best moving forward.
Kind regards,
Kavindi
Team MUVE
purchased our 1st property…
We had an outstanding experience with our solicitors Adheebha and Shanki(Muve) while purchasing our first property. From start to finish, they were professional, knowledgeable, and incredibly supportive throughout what could have been a very stressful process.
They explained everything clearly, kept us informed at every stage, and were always quick to respond to any questions we had—no matter how small. Their attention to detail and dedication gave us complete confidence that everything was being handled properly.
As first-time buyers, we really appreciated their patience and guidance. They went above and beyond to ensure the process went smoothly and efficiently.
We’re truly grateful for their help and wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy solicitor.
April 10, 2026
Unprompted review
Reply from Muve
Dear Asif,
Thank you so much for your wonderful review!
We’re delighted to hear that your first‑time buying experience was such a positive one.
Supporting clients through every stage of the process—especially first‑time buyers—is something we take great pride in, and it’s fantastic to know that clear explanations, regular updates, and attentive service helped give you confidence throughout. We’re especially pleased that you felt well supported and reassured during what can often feel like a stressful journey.
Thank you for your kind recommendation and for trusting Muve with your purchase. We wish you every happiness in your new home and would be more than happy to assist you again in the future.
Kind regards,
Kavindi
Team MUVE
Seamless from start to exchange/completion :) An absolutely outstanding team!
Oh My Goodness! We cannot thank the Muve team enough for what they helped us achieve. From our very first contact with dear Emilianna, whose warmth and clarity immediately stood out, through to Kevin, Danver and Daniel, the experience was consistently thoughtful, efficient, and reassuring.
What could have been a stressful and overwhelming process was handled with calm professionalism and genuine care. Communication was clear and timely, nothing ever felt like too much trouble, and every step forward felt steady and well guided.
My husband actually remarked when hearing me on the phone contacting them for the first time (with Emilianna) that he had never encountered such high quality customer service, and remarkably, it only improved from there. :)
Getting to exchange in such a smooth remarkably fast manner is something we truly do not take for granted, particularly given how demanding this period has been for us. The MUVE team’s coordination and commitment made all the difference in the world.
We would wholeheartedly recommend Muve to anyone navigating the conveyancing process. A genuinely impressive team and a real credit to their profession.
Very happy customers! Thank you, thank you! XxX
April 21, 2026
Unprompted review
Reply from Muve
Dear Bethany,
Thank you so much for your incredibly kind and thoughtful review.
We’re truly delighted to hear how positive your experience was and how supported you felt throughout the process.
Knowing that our team made what can often be a stressful journey feel calm, well‑guided, and reassuring means a great deal to us. Clear communication, efficiency, and genuine care are at the heart of what we aim to deliver, so your feedback is hugely appreciated.
We’re especially pleased that the progress to exchange was smooth and quicker than expected particularly during such a demanding period and that our coordination helped make a real difference for you.
Thank you for your wholehearted recommendation and for placing your trust in Muve. We wish you every happiness moving forward and are so glad we could support you on this journey.
Kind regards,
Kavindi
Team MUVE
A Massive Thank You
Nethra and Mithsuka both worked tirelessly to help us complete on our first home. Despite all the obstacles we faced, they did everything they could to ensure we completed as quickly as possible.
We cannot thank them enough for supporting our family in purchasing our house!
April 23, 2026
Unprompted review
Reply from Muve
Dear Client,
Thank you so much for sharing your kind words!
We’re delighted to hear that Nethra and Mithsuka were able to support you through the journey of purchasing your first home. Completing a house purchase can be challenging, and it means a lot to us that their dedication helped make the process smoother for your family. We truly appreciate your trust and are thrilled to have been part of such an important milestone in your lives.
Congratulations again on your new home!
Kind regards,
Kavindi
Team MUVE
5-star communication throughout
My partner and I are first time buyers and were naturally quite nervous about the process of buying a house, but Dineth and Yameena put us at ease from the very beginning and always promptly answered any questions we had in a clear, understandable manner. They are lovely, professional members of the team at Muve and we'd highly recommend them to anybody wanting a stress-free house buying experience. The online portal was a very useful tool, also, and the regular updates we received via email and phone call were great to keep us in the loop of what was happening without any stress involved. Thank you, Yameena and Dineth!
April 23, 2026
Unprompted review
Reply from Muve
Dear Niamh,
Thank you so much for your lovely review. We’re delighted to hear that your first‑time buyer experience was a positive and stress‑free one.
It’s great to know that Dineth and Yameena were able to put you at ease, answer your questions clearly, and support you throughout the process. Providing prompt, understandable communication and reassurance especially for first‑time buyers is something we take great pride in.
We’re also pleased that you found the online portal and regular updates helpful in keeping everything clear and on track.
Thank you for choosing Muve and for your recommendation. We wish you all the very best in your new home and would be happy to assist you again in the future.
Kind regards,
Kavindi
Team MUVE
I was very unhappy with the service…
I was very unhappy with the service that I had received, I paid for the fast track wasn't much faster , I needed to complain twice about the lack of communication as it was very poor , replying to phone calls and email days later , agreed weekly calls by account manager were not completed as planned and an overall disappointing and dissatisfied with the service I receive , although the conveyancer was very good in saying that I still haven't received deeds which I have requested and still no reply which is very disappointing and unprofessional.
April 27, 2026
Unprompted review
Reply from Muve
Dear Paul,
We are sorry to learn that your experience with our service has not met expectations. Clear communication, timely updates, and reliable delivery of documents are essential parts of the process, and we regret that you felt these were lacking. Your feedback is important to us, and we will use it to improve the way we support our clients.
Unfortunately, we are unable to locate your transaction using the provided details. We would appreciate it if you could share the property details and your case reference number with us at feedback@muve.me.uk so we can investigate further and work toward resolving the matter.
Kind regards,
Kavindi
Team MUVE
Very good experience with Muve
Very good experience with Muve, with purchase of our house. Zainab and Hemma were brilliant helpped and guided us at each and every step for smooth process.
Will highly recommend this company for your purchase and selling. Very experienced team.
Thank you for all your help and support.
Manpreet
February 23, 2026
Unprompted review
Reply from Muve
Dear Manpreet,
Thank you very much for your kind review. We’re delighted to hear that you had a positive experience with your purchase and that our team was able to support and guide you through each step of the process.
It’s great to know that Zainab and Hemma’s dedication and guidance helped ensure everything progressed smoothly. Providing clear support and a reliable service is something we’re very proud of.
Thank you for your recommendation and for choosing Muve. We wish you all the best in your new home and would be happy to assist you again in the future.
Kind regards,
Kavindi
Team MUVE
Responsive, available, and skilled
We found Sumudu and Danver to be responsive, available, and skilled as they handled our house purchase. Sumudu was available to talk any time we contacted her, and we were kept well informed at every stage. We opted for the LightSpeed Upgrade, which aims to complete in five weeks. It costs a bit extra, but was worth it. Even though the transaction could not be completed in the five weeks we were proactively refunded for the extra time needed.
April 22, 2026
Unprompted review
Reply from Muve
Dear Karen,
Thank you for taking the time to share your experience. We’re delighted to hear that Sumudu and Danver were responsive, available, and skilled in supporting your house purchase. It’s great to know that Sumudu kept you well informed throughout the process and that the LightSpeed Upgrade proved worthwhile for you.
We also appreciate your recognition of the proactive refund when the transaction extended beyond the five‑week timeframe. Your feedback reinforces our commitment to transparency and client care, and we’re pleased we could deliver a positive outcome.
Kind regards,
Kavindi
Team MUVE
A very friendly and experienced set of…
A very friendly and experienced set of staff. Each and everyone I came in contact with were very helpful and efficient. I couldn't have wished for better service and what normally takes 12 -14 weeks was completed in approx 10. I would recommend Muve without hesitation.
April 17, 2026
Unprompted review
Reply from Muve
Dear Syd,
Thank you so much for your kind words and recommendation. We’re delighted to hear that you found our staff friendly, experienced, and efficient throughout your transaction. It’s wonderful to know that every team member you interacted with was helpful and that your case was completed ahead of the typical timeframe.
We truly appreciate your trust in Muve and your willingness to recommend our services without hesitation.
We wish you all the very best!
Kind regards,
Kavindi
Team MUVE
Slow with hidden fees
My mortgage offer was valid for 6 months and we are down to the wire as to whether it will go through. Lots of little extra charges which have been requested along the way circa £600 more than the quote. Mentioned by others. I suspect that you will demand a further fee to complete on time? Please dont reply with your stand we strive... because clearly there have been no improvements since the last 1 star reviews
April 22, 2026
Unprompted review
Reply from Muve
Dear Chris,
We sincerely apologize for any inconvenience caused and regret that your experience has been stressful. We understand your concerns regarding communication, timelines, and unexpected fees, and we take this feedback very seriously. Unfortunately, we are unable to locate your transaction using the details provided in your review. To assist you further and work toward resolving the matter, we kindly ask that you share your property details and case reference number with us at feedback@muve.me.uk. One of our resolution agents will then contact you directly to help reach an amicable resolution.
Kind regards,
Kavindi
Team MUVE
I never seen such unprofessional team…
I never seen such unprofessional team for property sale and purchase process lots of hidden fees unnessccessly delays to make more money if you want quick/fast response now received email after 5 months by council that your freeholder notice fees not paid yet as an final settlement but completion actually done.
remaining balances of utility service charges they ignored i mean how can they do it be professional?
not happy at all and will not recommend to anyone in my life
November 27, 2025
Unprompted review
Reply from Muve
Dear Ghazanfar,
We appreciate you taking the time to share your experience with us.
We understand your frustration regarding the delays, fees, and communication around the completion process. While property transactions can involve multiple parties and complex requirements, we regret that this caused you inconvenience and disappointment.
Please know that we are committed to resolving these issues and improving our processes. To address your specific concerns, one of our resolution agents will contact you directly to assist in reaching an amicable resolution.
Your feedback is important to us, and we will use it to strengthen our service standards moving forward.
Kind regards,
Kavindi
Team MUVE
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