Banner for Muziker

Muziker Reviews 

548
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting items often arrive in perfect condition and as described. Many people found the ordering process to be quick and easy, appreciating the clear information available. The delivery service is frequently highlighted for its speed and efficiency, with products arriving promptly and well-packaged. However, some customers also noted issues with delivery, including items not arriving or delays, and problems with tracking information. A few other people also felt that product quality was not always perfect, with some experiencing faulty items or missing components upon arrival.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

People report positive experiences with delivery service, often highlighting very quick and swift delivery... See more

Service

Reviewers mention positive feedback about service, with many customers expressing immense satisfaction with... See more

Order

Users describe positive interactions with order, highlighting an easy-to-use website and quick completion of... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers stating that items arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

God solid product arrived here fast. Top-notch customer service, any questions got answered promptly. Once delivered unit working properly on your one concern, the UBS lead wasn't in the box, but some... See more

Rated 5 out of 5 stars

Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.

Company replied

Rated 5 out of 5 stars

Absolutely splendid company to order from. No issues at all from point of sale to delivery. Item arrived in super quick time, fully tracked and in excellent condition. Top notch customer service

Company replied

Rated 5 out of 5 stars

Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were... See more

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(548)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All perfect

November 1, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Great price & customer service

Great price, customer service & delivery - will definitely use again!

October 26, 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

Not happy

The delivery date has come and gone and I still don’t have this item, have emailed several times and no contact has been made to me.

November 2, 2025
Unprompted review
Muziker logo

Reply from Muziker

Dear Colin,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Good ordering experience

Lots of information on website about product.
Easy ordering, and package arrived early. Well packaged so no damage.

October 6, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Good yarn

Good yarn. Quick delivery. Thank you very much

October 2, 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Very impressed with your service the…

Very impressed with your service the guitar arrived in perfect condition on the day you specified. Looking forward to doing further business with you.

September 10, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your trust and kind words! Reviews like yours motivate us to keep improving. Wishing you many great musical moments ahead.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. They sorted my address error out with no issues. Product was as described. Quality is good

August 27, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Good communication

Good communication, efficient service.

August 31, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

I didn't have to pay American tariff…

I didn't have to pay American tariff for some rare 5 string bass strings, pretty good price and the product arrived with no issues in under a week to uk

August 21, 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Scottie Cameron putter grip

Very impressive service from ordering to delivery

August 20, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Excellent

Excellent service.

August 7, 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Item as described and good quality.

Item as described and good quality.

July 31, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Excellent service.

Excellent service, quick delivery and well packaged. High quality product at a very affordable price.

July 21, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Amazing service! UK buyer

Great price, super quick shipping to UK and no import fees! 100% coming back more soon!

July 16, 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for your feedback and for choosing us! We hope to welcome you back again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Ordered the Callaway warbird Golf…

Ordered the Callaway warbird Golf Clubs. Came really well wrapped and packaged. Delivery date and time was accurate to the hour so couldn't fault the whole process.

July 6, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

No hassle great product

Helpful company with good communication

June 30, 2025
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Deliveredsuperb on time

Delivered on time. Great condition inside and outside. Lava me 4 space charger ingenious

June 4, 2025
Muziker logo

Reply from Muziker

Hello Kenneth,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Probably the worst seller I have ever…

Probably the worst seller I have ever dealt with. Bought a guitar. Took weeks to arrive in UK. Awful packaging when it did arrive. Courier dumped in driveway in the rain and just vanished. For a week guitar seemed okay, then it became apparent there was a fault. Manufacturing/build fault on internal electrics. Asked seller to arrange collection - the rudeness and obstructiveness were just the worst ever encountered. Had to resort to Paypal. Had to spend a fortune paying for a courier myself. Item stuck at customs and seller refused to cooperate again. Finally it got delivered and Paypal forced a refund. I am out of pocket for £60 to return an item which was always going to be fautly. Thank goodness Paypal sorted the refund of my £700 because the seller was never going to do it. Please avoid this seller if you want to preserve your sanity.

April 28, 2025
Unprompted review
Muziker logo

Reply from Muziker

Dear Claire,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: uk@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Love the gloves

Love the gloves. Buying n shipping very quick. No problem so far

May 15, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your trust and kind words! Reviews like yours motivate us to keep improving. Wishing you many great musical moments ahead.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Great service

Quick delivery, great service 😁👍

May 6, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look