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Muziker Reviews 

548
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, noting items often arrive in perfect condition and as described. Many people found the ordering process to be quick and easy, appreciating the clear information available. The delivery service is frequently highlighted for its speed and efficiency, with products arriving promptly and well-packaged. However, some customers also noted issues with delivery, including items not arriving or delays, and problems with tracking information. A few other people also felt that product quality was not always perfect, with some experiencing faulty items or missing components upon arrival.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

People report positive experiences with delivery service, often highlighting very quick and swift delivery... See more

Service

Reviewers mention positive feedback about service, with many customers expressing immense satisfaction with... See more

Order

Users describe positive interactions with order, highlighting an easy-to-use website and quick completion of... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers stating that items arrived... See more

Reviews shaping this summary

Rated 5 out of 5 stars

God solid product arrived here fast. Top-notch customer service, any questions got answered promptly. Once delivered unit working properly on your one concern, the UBS lead wasn't in the box, but some... See more

Rated 5 out of 5 stars

Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.

Company replied

Rated 5 out of 5 stars

Absolutely splendid company to order from. No issues at all from point of sale to delivery. Item arrived in super quick time, fully tracked and in excellent condition. Top notch customer service

Company replied

Rated 5 out of 5 stars

Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were... See more

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments & music accessories to 35 European countries

4.4

Excellent

TrustScore 4.5 out of 5

548 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(548)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and communication

Great service and communication! Thank you!

May 2, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Hadn’t heard of Muziker before…

Hadn’t heard of Muziker before and purchase Forbidden Planet VST using PayPal, just in case. Needn’t have worried, transaction went through no problem and serial number received within a couple of minutes. Great stuff, thanks!

April 28, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Guitar shipped to UK

Guitar shipped to UK, no faults or damage. Well packaged. There was a bit of damage to the cardboard box but nothing major.

Simple payment and smooth process.

April 20, 2025
Muziker logo

Reply from Muziker

Hello,

Thank you for your trust and kind words! Reviews like yours motivate us to keep improving. Wishing you many great musical moments ahead.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

New Guitar

I purchased a new guitar, which was delivered on time. There have been no problems with the guitar, so it's all good.

April 7, 2025
Muziker logo

Reply from Muziker

Hello Gordon,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Purchased and delivered to UK as no other UK retailer to match the price, took less than a week too, I have had items take longer using UK postal service. Speaker is perfect and I cannot fault the service. Brilliant

April 4, 2025
Muziker logo

Reply from Muziker

Hello Paul,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great prices and great delivery

Great prices and great delivery. A week from ordering to delivery in the UK. Second big purchase made from Muziker and really impressed.

March 27, 2025
Muziker logo

Reply from Muziker

Hello Sally!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect service

Perfect service

March 24, 2025
Muziker logo

Reply from Muziker

Hello Ryan!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Stress free, simple.

Only place in Europe with an EMG 81x-7 in stock. Everyone else had a wait time of 5-6 weeks. Shipping was quick considering how far it came.

Easy order. Simple.

March 21, 2025
Muziker logo

Reply from Muziker

Hello Marc,
Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

I am very satisfied with the purchase…

I am very satisfied with the purchase of the speaker from "Music e-shop". The transaction went smoothly and quickly, the product delivered fully functional and neatly packaged.

March 20, 2025
Muziker logo

Reply from Muziker

Hello Emilian,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

All went well

All went well, easily and goods arrived in the UK on time. Very pleased thank you.

March 18, 2025
Muziker logo

Reply from Muziker

Hello Malcolm,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker

Rated 5 out of 5 stars

Great.

The website was easy to use and delivery was on time. No complaints at all. Will definitely use again.

March 9, 2025
Muziker logo

Reply from Muziker

Hello Elsa,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik- Muziker

Rated 5 out of 5 stars

First Class

Your communications right from me initiating the order to receiving my guitar were faultless. The guitar itself a Henry's TL-1 Comet has exceeded my expectations. Well done. I will be back.

March 5, 2025
Muziker logo

Reply from Muziker

Hello Robert,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Very quick and easy transaction

Very quick and easy transaction and nice to able to purchase the Roland vst without having to get a subscription.

February 21, 2025
Muziker logo

Reply from Muziker

Hello Peter!
It's great to read about your positive experience with our store! Thanks for your review :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Quick delivery considering Slovakia to…

Quick delivery considering Slovakia to Liverpool (England), shoulder strap is very nice , pleased with product 🇬🇧🎸😎

February 12, 2025
Muziker logo

Reply from Muziker

Hello Michael,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker

Rated 4 out of 5 stars

The recorder is great, UPM is rubbish

The recorder is great, even if I'm no musician. Packaging was fine, but delivery by UPM was the usual UPM dog's dinner, with courier knocking and leaving before we could answer the door. That meant a five-mile trek to the pick-up point.

February 19, 2025
Unprompted review
Muziker logo

Reply from Muziker

Hello William,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great product

Great product. Arrived within a week properly packaged in great condition. All of these at a very reasonable price.

February 3, 2025
Muziker logo

Reply from Muziker

Wow, thanks so much for the awesome review! We're absolutely thrilled you had such a great experience with us. It means the world to our team to hear that we're hitting the right notes!

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