God solid product arrived here fast. Top-notch customer service, any questions got answered promptly. Once delivered unit working properly on your one concern, the UBS lead wasn't in the box, but some... See more
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Review summary
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Despite my anticipation, the item hasn't arrived yet, even though the delivery date has passed. I've reached out multiple times via email, but unfortunately, haven't received a response.
Company replied
Absolutely splendid company to order from. No issues at all from point of sale to delivery. Item arrived in super quick time, fully tracked and in excellent condition. Top notch customer service
Company replied
Buying was simple but getting the Sibelius programme to install was not as easy. It would be much more easy for not very tech people such as myself if the licence key and the code to activate it were... See more
Company replied
Company details
- Musical Instrument Store
- DJ Supply Store
- Electronics Store
- Recording Studio
- Sheet Music Store
- Home Audio Store
Written by the company
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Written by the company
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support. Now available in your local language.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +442035000766
- uk@muziker.com
- muziker.co.uk
Muziker is a major e-commerce player
4.4
Excellent
548 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Muziker is a reliable and trustworthy company.
Muziker is a reliable and trustworthy company. Received my order in time.
I would recommend to anyone.
September 25, 2024
Reply from Muziker
Hello Robert,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
Steer clear of Muziker.
Steer clear of Muziker.
They only accept debit (not credit) card payments, so you have to effectively pay for your goods upfront.
I ordered a golf bag to be delivered to the UK on 22nd Sept. After taking payment immediately, Muziker sent me the shipping details for their courier, UPS. My delivery was supposed to arrive on 30th Sept, but it still has not arrived (as of 3rd October). Both Muziker and UPS have been next to useless in locating my order and confirming when it will arrive. I haven't received a refund and would avoid at all costs.
September 22, 2024
Reply from Muziker
Dear Steve,
We thank you for finding time to share your review and moreover, we're truly sorry about the problems with delivery of your order. The delivery dates on our site are the earliest estimates. Since we depend on external couriers, we can’t provide an exact delivery date. We are sorry for the inconvenience. According to UPS tracking, estimated delivery for your parcel is today. Friday, October 04 between 19:00 - 21:00. If you encounter any issues receiving your package, please inform us via email on: uk@muziker.com and we will take further action with the courier.
Thank you for your patience and understanding!
Kind regards,
Dorota
Muziker
Reply from Muziker
Hello Andrew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Great clubs
Great service arrived all intact and no damage. Very pleased with my clubs still need to try them out.
September 17, 2024
Reply from Muziker
Hello Pat,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Great Business
Professional service with prompt delivery.
Excellent products with competitive pricing
September 9, 2024
Reply from Muziker
Hello Wolfgang,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Quality as the product should have been
September 4, 2024
Reply from Muziker
Hello Thierry,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Kind regards,
Dorota
Muziker
Well packaged and delivered exactly as…
Well packaged and delivered exactly as promised.
September 2, 2024
Reply from Muziker
Hello Richard,
Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer.
Kind regards,
Dorota
Muziker
Reply from Muziker
Hello Caroline,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Easy to order and very good value…
Easy to order and very good value balance bike for our grandson
August 16, 2024
Reply from Muziker
Hello Sue,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
I'm so happy I found Muziker!
I'm so glad I found the scooter I wanted to buy on Muziker! I'd not heard of the site before but read lots of good reviews and felt confident to buy. Ordering was easy, the price was great compared to anywhere else, delivery was quick and I was given plenty tracking info as the parcel made it's way. Scooter arrived in perfect condition and I'm so happy with it. I've already recommended Muziker to two friends and will certainly buy again in future! Thank you!😊
August 5, 2024
Reply from Muziker
Hello Jennifer,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker
Excellent Service and Fast Delivery !
August 5, 2024
Reply from Muziker
Hello Anthony,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Great Service into the UK
Great Service into the UK, no issues in ordering or delivery. ty
July 28, 2024
Reply from Muziker
Hello Matthew,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Guitar purchase
Ordered a Sire guitar.
Communication was good, delivery time was only 10 days from Slovakia to Scotland, responsiveness to a possible fault was excellent, and price was the best online.
Quality control was why I gave 4 stars instead of 5 as the guitar needed a proper set up to be able to play it - truss rod, bridge and intonation all adjusted.
Pretty good overall, though.
July 28, 2024
Generally good
Generally good, just a couple of points. The delivery was a few days later than I was told. Part of the brake and some nuts and bolts had fallen off. These were loose in the box; fortunately they had not fallen out completely. The tyres were flat and there was a scuff on the fork. But functionally the scooter is great.
July 23, 2024
Reply from Muziker
Hello Chris,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota
Muziker
Very easy transaction
Quality product, Very easy transaction and reasonable postage cost to U.K. Many thanks
June 3, 2024
Reply from Muziker
Hello Andy,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Ordering from the UK- great experience
Order from the Uk, not having heard of this company before but finding their prices very competitive. Great company, items dispatched quickly via UPS and arrived a few days later.
July 16, 2024
Reply from Muziker
Hello Gemma,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker
Smooth and seem less transaction.Top…
Smooth and seem less transaction.Top quality!
July 25, 2024
Unprompted review
Reply from Muziker
Hello Campbell,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
Reply from Muziker
Hello Natasha,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Dorota
Muziker
Great service
July 10, 2024
Reply from Muziker
Hello Cameron,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker
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