Buying and communication from your customer service was easy. But the time between payment done and shipping was too long and no updates.(from 28th May till 2nd June). And during shipping parcel did'... See more
Company replied
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Review summary
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Reviews shaping this summary
Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more
Company replied
The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.
Company replied
The postage took a bit longer than I expected (3 days I think), but everything else worked out quite well and the shipment arrived just one day past due.
Company replied
Company details
- Musical Instrument Store
- DJ Supply Store
- Electronics Store
- Recording Studio
- Sheet Music Store
- Home Audio Store
Written by the company
A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
Experience music in all its facets
Written by the company
- Guitars, drums, keyboards, studio and audio equipment, LPs & merch
- Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.
Shop with confidence at Muziker
Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.
Contact info
Drienova 1/H, 821 01, Bratislava, Slovakia
- +421 2 581 017 55
- support@muziker.com
- muziker.com
Muziker is a major e-commerce player
4.2
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 2 weeks
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It was quick and easy transaction
It was quick and easy transaction. Everuthing went smoothly. Thank You!
March 18, 2026
Reply from Muziker
Hello Raigo,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Reply from Muziker
Hello Dimitrijs,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Reply from Muziker
Hello Raivis,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Damaged goods, no refund or replacement
Ordered vinyl cds. Came in barely any packaging around it and ofc was damaged during shipping. Claims on the website doesn't work and customer service just shrugs and says they cant to anything. DO NOT ORDER FROM THIS SCAM SITE!!!! Hundreds of euros lost and all im left with is rage and some damaged vinyls.
March 4, 2026
Unprompted review
Reply from Muziker
Dear Elisabeth,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
“open box” guitar was in unclear damaged state
Guitar was sold as “open box”, but was damaged and had undergone fender repairs, which was not mentioned before purchase. Compensation offered was not nearly sufficient and no details were provided upon asking about the repairs. Lengthy return process, slow responses from support.
March 16, 2026
Reply from Muziker
Dear Alex,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
I did not receive my purchase??????
March 15, 2026
Reply from Muziker
Dear Jane,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Late delivery, wrong content, no adequate support
I ordered a looper, 9volt adapter and some cables at Muziker at 13/3. Took up to 26/3 to get my order delivered bij UPS. Was very surprised to receive a dental implant (!) in my package instead of what I ordered. Box was adressed to me, containment and packing list was for a dentist in Groningen. Very strnge. Probably an issue with UPS or douane. Contacted Muziker, they seemed helpfull in their first contact, but after filling in a form they stated formally they would take up to 30 working days to resolve the issue. Much to long. Got involved in an unclear proces from UPS (‘damaged package’, which it was not). This past week I tried 3 times to get an update from Muziker about the issue, but got no response at all. Want my money back, but not sure if I ever will.
March 15, 2026
Reply from Muziker
Dear Ton,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Reply from Muziker
Hello Artturi,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Guitar check not performed
I’m wondering if the “instrument setup” and “playability check” which I paid extra for were actually done. When I unboxed the instrument, the strings were very loose, as if it hadn’t been tuned at all. Of course, it’s possible the inspector detuned it after inspection. However, the main issue is that once I tune it up, the strings buzz all over the fretboard. Now I need to raise the saddle and maybe adjust the neck. So I don’t think the extra money for the setup and check was worth it.
March 13, 2026
Reply from Muziker
Dear Per,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
I bought a vinyl record that had a defect.
I bought a vinyl record that had a defect. I wrote a defect report, no response for 2 weeks, although the email said they would contact me within 3 business days.
March 13, 2026
Reply from Muziker
Dear Andris,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker
Reply from Muziker
Hello Jose,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Extremely fast shipment
Extremely fast shipment, everything as described, very happy with the service
March 6, 2026
Reply from Muziker
Hello Tomas,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
excellent and fast
March 12, 2026
Reply from Muziker
Hello Jani,
Thanks for sharing your positive experience with other customers.
Shall the new product serve you well :)
Patrik - Muziker
Happy customer in the Netherlands
Happy customer in the Netherlands
I'm very grateful that you had the items I was looking for. It was promptly sent to me and very neatly packaged. I would have bought more, if you had more!
Would certainly buy again next time!
March 9, 2026
Reply from Muziker
Hello Gertrude,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Excellent service!
March 9, 2026
Reply from Muziker
Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Very great experience
Already ordered multiple times from this website. Fast shipping, even to netherlands, great high quality products, 10/10 experience
March 8, 2026
Reply from Muziker
Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Goed sound everything good!
March 5, 2026
Reply from Muziker
Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Dear Valdas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Quick and accurate delivery
February 25, 2026
Reply from Muziker
Dear Tomas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
Reply from Muziker
Dear Marten,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker
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