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MuzikerReviews 

3,935
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 537 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products and competitive prices, making it easy to find what they need for their projects. Many people highlight the fast and reliable delivery service, with orders often arriving quicker than expected. The quality of the products is consistently good, and the overall service is described as outstanding and efficient. However, some customers also noted issues with shipping times, with parcels sometimes taking longer than anticipated or experiencing delays in tracking updates. A few other people also felt that the packaging could be improved, as some products arrived with damaged or poorly secured boxes. There were also occasional concerns about receiving faulty or non-functional products, and some reviewers mentioned difficulties with the return process or customer service responsiveness in these cases.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery. Many customers are satisfied with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping and quick... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently finding products to be of high... See more

Price

Customers had positive experiences with price, often finding them competitive and lower than other shops,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting quick processing and fast, reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Buying and communication from your customer service was easy. But the time between payment done and shipping was too long and no updates.(from 28th May till 2nd June). And during shipping parcel did'... See more

Company replied

Rated 4 out of 5 stars

Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more

Company replied

Rated 4 out of 5 stars

The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.

Company replied

Rated 4 out of 5 stars

The postage took a bit longer than I expected (3 days I think), but everything else worked out quite well and the shipment arrived just one day past due.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(3,935)

697 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cool friendly shop.

Cool friendly shop.

January 29, 2026
Muziker logo

Reply from Muziker

Dear Valdas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Dear Tomas,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast and as described

Fast and as described. Well packaged

March 6, 2026
Muziker logo

Reply from Muziker

Dear Marten,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast delivering.

Fast delivering.

March 4, 2026
Muziker logo

Reply from Muziker

Hello Rajmunds,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Don't buy here

Delivery etc. all OK and as advertised. Quality however apalling. Boxes for LPs fall apart. And no reaction whatsoever to complaint. Don't buy here. Update: Muziker replied on 27-3.Have sent complaint as requested in their reaction. Again: no reply whatsoever. How completely disappointing......

March 23, 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Klant,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Contacting Muziker was quick and easy

Contacting Muziker was quick and easy, and they quickly provided an appropriate solution for a problem I had with the IEMs I had ordered on their website. A trustworthy company.

March 4, 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

The order was delivered well

The order was delivered well: on time and accurately.

March 3, 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Professionalism and Quality

I’m really glad I found your wonderful store. I’d been trying to find scratching equipment in Finland, but couldn’t find a single decent store. In some places, you have to wait almost a month for an order, and even then there’s no guarantee you’ll actually receive it. But here, I received the genuine product ahead of schedule. Thank you for the excellent shipping terms and service!

March 2, 2026
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Reply from Muziker

Dear Dmitrii,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery, maybe a little bit more expensive then other sites but they shipped the items quickly.

March 2, 2026
Muziker logo

Reply from Muziker

Dear Marcus,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Very happy with my plectrums and good…

Very happy with my plectrums and good delivery as always!

February 27, 2026
Muziker logo

Reply from Muziker

Dear Kenny,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 3 out of 5 stars

I made two purchases—a vinyl LP and a…

I made two purchases—a vinyl LP and a CD—and both times the items arrived damaged. The sleeve of the vinyl LP was damaged during shipping, and the CD case was damaged. The selection of products is good, but there are issues with how well they’re protected during delivery.

February 24, 2026
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Reply from Muziker

Dear Baz,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 3 out of 5 stars

Product was broken

Product was broken, I sent it back and apperently it takes weeks to turn it on and see that it does not work.

February 25, 2026
Muziker logo

Reply from Muziker

Dear Dieuwert,,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

All good

All good! +++++

February 25, 2026
Muziker logo

Reply from Muziker

Dear Anders,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Way better than expected for this price!

Value for money, and an original take on a classic design: a Fender-ish offset model, but with a Gibson-ish bridge and tailpiece. Perfect for, say, a Duesenberg-type tremolo!
Playability and sound are fine, setup too. Plug in and rock out!

February 25, 2026
Muziker logo

Reply from Muziker

Dear Eric,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect delivery and looks and…

Perfect delivery and looks and sound/plays great! Highly recommend Muziker!!! Two thumbs up!!!

February 25, 2026
Muziker logo

Reply from Muziker

Dear Oscar,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 4 out of 5 stars

Fast delivery but price not best

Fast delivery but price not best. found cheaper on amazon after order was done and payment made.

February 25, 2026
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Reply from Muziker

Dear Denis,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Easy-to-understand web store…

Easy-to-understand web store navigation. Fast staff response and quick package delivery. High‑quality products. Highly recommend.

February 24, 2026
Muziker logo

Reply from Muziker

Dear Igors,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Easy to communication with

Easy to communication with, i will definitely bye from Muziker in the future. Best regards Peter

February 25, 2026
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great products and fast delivery

The products matched exactly what I ordered. The price–quality ratio is very good, and the delivery was fast. I’m very satisfied.

February 17, 2026
Muziker logo

Reply from Muziker

Dear Helena,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

🚨 Lies, extortion, and ruthless capitalism: How Muziker destroys musicians' dreams 🚨

First of all, to the PR team at Muziker: Save your pathetic copy-paste replies under this review. Do not take people for fools. You claim to act according to EU guidelines, but in reality, your methods border on systematic fraud. Just read this and be ashamed of what you are pulling here.

This is about music. Out there are people burning for their passion. They painstakingly save every penny for months, barely scraping by, just to fulfill their ultimate dream. Your marketing babbles about "love for music" – what a hypocritical joke. Your business model is hardcore, disgusting, ruthless capitalism, and to you, customers are nothing more than annoying cash cows.

Here is the historical breakdown of my nightmare – a warning to everyone:

I ordered a Peavey 6505 II tube amplifier for over €1,250. The package arrives, I unpack it, inspect the device, and I am absolutely shocked: A total write-off right from the factory. A tube is jammed into the socket twisted by 180 degrees. Anyone with even a spark of knowledge knows: With these octal sockets, this is physically only possible if the guide pin was snapped off with brute force and the socket was completely destroyed.

I photographed the defect meticulously and reported it exactly 60 minutes after delivery. What started then was an unprecedented gauntlet.

The dismantling by "Miriam" and the fairy-tale technician: The communication was a disrespectful chaos, bouncing wildly back and forth between emails and WhatsApp. The support agent Miriam and a supposed "technician" seriously tried to play me for a fool. Their absurd claim: The socket wasn't broken, the manufacturer's logo on the tube was "just printed upside down". They spit in my face, deliberately try to undermine my expertise, and treat me like a complete idiot, just to cover up an obvious warranty case.

Extortion instead of EU law: Muziker boasts about adhering to EU laws. The reality? I was cold-bloodedly denied my legal right to a free return of defective goods. Instead, I was literally threatened by Miriam: They would simply withdraw my claim. I should kindly use my 14-day right of withdrawal instead. The cowardly ulterior motive: Then I would have had to pay the freight shipping for this 25-kilo monster (approx. €50) out of my own pocket!

Escalation and the silence that followed: I had to heavily threaten them with EU courts, European Consumer Protection, and lawyers just to be heard at all. I escalated the case with PayPal. Only when PayPal decided the case in my favor based on exactly these EU laws, the return suddenly went through. Muziker's reaction to my last emails demanding my money? Icy silence. Emails were simply ignored. Unbelievable.

My conclusion to everyone out there: Steer clear of this shop. As long as you just pay, everything is fine. But woe betide you if you get delivered defective garbage – then you will get to know the true, disgusting face of Muziker. Anyone who orders here finances a system that despises and exploits musicians.

March 13, 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Customer,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

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