Buying and communication from your customer service was easy. But the time between payment done and shipping was too long and no updates.(from 28th May till 2nd June). And during shipping parcel did'... See more
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A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.
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Easy returns, own service center and professional support

Drienova 1/H, 821 01, Bratislava, Slovakia

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Replied to 98% of negative reviews
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Delivery etc. all OK and as advertised. Quality however apalling. Boxes for LPs fall apart. And no reaction whatsoever to complaint. Don't buy here. Update: Muziker replied on 27-3.Have sent complaint as requested in their reaction. Again: no reply whatsoever. How completely disappointing......

Reply from Muziker
Contacting Muziker was quick and easy, and they quickly provided an appropriate solution for a problem I had with the IEMs I had ordered on their website. A trustworthy company.

Reply from Muziker

Reply from Muziker
I’m really glad I found your wonderful store. I’d been trying to find scratching equipment in Finland, but couldn’t find a single decent store. In some places, you have to wait almost a month for an order, and even then there’s no guarantee you’ll actually receive it. But here, I received the genuine product ahead of schedule. Thank you for the excellent shipping terms and service!

Reply from Muziker
Fast delivery, maybe a little bit more expensive then other sites but they shipped the items quickly.

Reply from Muziker
Very happy with my plectrums and good delivery as always!

Reply from Muziker
I made two purchases—a vinyl LP and a CD—and both times the items arrived damaged. The sleeve of the vinyl LP was damaged during shipping, and the CD case was damaged. The selection of products is good, but there are issues with how well they’re protected during delivery.

Reply from Muziker
Product was broken, I sent it back and apperently it takes weeks to turn it on and see that it does not work.

Reply from Muziker
Value for money, and an original take on a classic design: a Fender-ish offset model, but with a Gibson-ish bridge and tailpiece. Perfect for, say, a Duesenberg-type tremolo!
Playability and sound are fine, setup too. Plug in and rock out!

Reply from Muziker
Perfect delivery and looks and sound/plays great! Highly recommend Muziker!!! Two thumbs up!!!

Reply from Muziker
Fast delivery but price not best. found cheaper on amazon after order was done and payment made.

Reply from Muziker
Easy-to-understand web store navigation. Fast staff response and quick package delivery. High‑quality products. Highly recommend.

Reply from Muziker
Easy to communication with, i will definitely bye from Muziker in the future. Best regards Peter

Reply from Muziker
The products matched exactly what I ordered. The price–quality ratio is very good, and the delivery was fast. I’m very satisfied.

Reply from Muziker
First of all, to the PR team at Muziker: Save your pathetic copy-paste replies under this review. Do not take people for fools. You claim to act according to EU guidelines, but in reality, your methods border on systematic fraud. Just read this and be ashamed of what you are pulling here.
This is about music. Out there are people burning for their passion. They painstakingly save every penny for months, barely scraping by, just to fulfill their ultimate dream. Your marketing babbles about "love for music" – what a hypocritical joke. Your business model is hardcore, disgusting, ruthless capitalism, and to you, customers are nothing more than annoying cash cows.
Here is the historical breakdown of my nightmare – a warning to everyone:
I ordered a Peavey 6505 II tube amplifier for over €1,250. The package arrives, I unpack it, inspect the device, and I am absolutely shocked: A total write-off right from the factory. A tube is jammed into the socket twisted by 180 degrees. Anyone with even a spark of knowledge knows: With these octal sockets, this is physically only possible if the guide pin was snapped off with brute force and the socket was completely destroyed.
I photographed the defect meticulously and reported it exactly 60 minutes after delivery. What started then was an unprecedented gauntlet.
The dismantling by "Miriam" and the fairy-tale technician: The communication was a disrespectful chaos, bouncing wildly back and forth between emails and WhatsApp. The support agent Miriam and a supposed "technician" seriously tried to play me for a fool. Their absurd claim: The socket wasn't broken, the manufacturer's logo on the tube was "just printed upside down". They spit in my face, deliberately try to undermine my expertise, and treat me like a complete idiot, just to cover up an obvious warranty case.
Extortion instead of EU law: Muziker boasts about adhering to EU laws. The reality? I was cold-bloodedly denied my legal right to a free return of defective goods. Instead, I was literally threatened by Miriam: They would simply withdraw my claim. I should kindly use my 14-day right of withdrawal instead. The cowardly ulterior motive: Then I would have had to pay the freight shipping for this 25-kilo monster (approx. €50) out of my own pocket!
Escalation and the silence that followed: I had to heavily threaten them with EU courts, European Consumer Protection, and lawyers just to be heard at all. I escalated the case with PayPal. Only when PayPal decided the case in my favor based on exactly these EU laws, the return suddenly went through. Muziker's reaction to my last emails demanding my money? Icy silence. Emails were simply ignored. Unbelievable.
My conclusion to everyone out there: Steer clear of this shop. As long as you just pay, everything is fine. But woe betide you if you get delivered defective garbage – then you will get to know the true, disgusting face of Muziker. Anyone who orders here finances a system that despises and exploits musicians.

Reply from Muziker
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