I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was my very first lute I have bought. It came on time. Unfortunatelly one gut fret was missing. Muzikkon immediately has sent full set of gut frets via express courier service. I would strongly rec... See more
Company replied
My son plays Ukulele and has become very interested in Renaissance fairs and wanted have something to play that fit the theme. We ordered your lute ukulele and it arrived amazingly fast and is absolut... See more
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The delivery arrived well ahead of the estimated arrival time. The packaging was well done, with plenty of tape indicating that it was a fragile package. The guitar is well made and looks just like th... See more
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Company details
Written by the company
We are a Dublin Ireland based Musical Instrument company. We supply and manufacture top quality affordable Traditional Irish, Ethnic and World Musical Instruments including Harps, Bodhran Drums, Flutes, Banjos, Ouds, Renaissance Lutes, Dulcimers and many othe that you can find on our website : www.muzikkon.com All our instruments and accessories are made with the finest tone woods at very affordable prices for today's musician. All our Products comes with 3 Years Warranty and 30 Days Money back Guarantee. We offer educational and industry discounts . You can Contact us online 24 hours by visiting our website : www.muzikkon.com Please feel free to pop in to our Showroom in Dublin or Wicklow We ship all our instruments Worldwide Daily.
Contact info
Unit 10, Robinhood Bsuiness Park, Robinhood Road, D22 P7E5, Dublin 22, Ireland
- +35314507855
- info@muzikkon.com
- muzikkon.com
4.7
Excellent
709 reviews
Replied to 62% of negative reviews
Typically replies within 1 month
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Thrilling experience
I received this beautiful instrument three days ago, so I've had a chance to get used to it a little before writing to you.
As I've often read in your customer reviews, this lute is truly superb and apparently of impeccable quality.
I come from the world of classical guitar, so I am discovering this new feel and these new sounds, which I find enchanting.
When this lute was tuned and began to stabilize a little, which was not very easy, I was particularly surprised by the richness and power of its sympathetic resonances, which create a kind of “reverb” that it naturally carries within it.
It's very inspiring, and now it's up to me to take the time to try to master it.
A big thank you to Muzikkon for this so fine surprise!
February 3, 2026
Reply from Muzikkon
Thank you so much for taking the time to share such a thoughtful and beautifully written review. We’re truly delighted to hear that your first days with the lute have been so inspiring.
Coming from a classical guitar background, your perspective means a lot to us, and we’re especially happy that you’re enjoying the richness, power, and sympathetic resonances that give the instrument its natural “reverb.” That moment when the tuning begins to settle and the lute starts to reveal its full voice is always a special one ✨
We wish you many rewarding hours exploring these new sounds and sensations, and we’re honored that Muzikkon could be part of this musical journey. If you ever need advice or support as you continue to master it, we’re always here.
Happy playing! 🎶
Muzikkon Sales Team
My Balalaika instrument was as…
My Balalaika instrument was as described . Smooth transaction,thank you very much.
January 13, 2026
Reply from Muzikkon
Thank you so much for taking the time to share your review. We truly appreciate your feedback and are delighted to hear from you.
We hope you continue to enjoy playing the Heartland Balalaika, and please don’t hesitate to reach out if you need any assistance.
Warm regards,
Muzikkon Sales Team
Strongly recommended music store
It was my very first lute I have bought. It came on time. Unfortunatelly one gut fret was missing. Muzikkon immediately has sent full set of gut frets via express courier service. I would strongly recommend them as professional music store ever.
January 12, 2026
Reply from Muzikkon
Thank you for your kind words! We’re glad your lute arrived on time, and we’re happy we could quickly resolve the missing gut fret. Wishing you a wonderful journey with your first lute, and thank you for recommending us!
Thanks
Muzikkon Sales Team
Tenor Banjo Case
**Update review**
I reached out to Muzikkon regarding a breakdown of the shipping costs for this purchase. However, they have not responded to my request. We were charged $54.00 for shipping and three weeks later, we received an additional invoice for customs and brokerage fees of $19 from UPS.
We have seen other online sellers charge for shipping only to have COD terms when the items arrive (to show a lower item cost at purchase.
January 7, 2026
Reply from Muzikkon
Thank you for your updated review.
The $54.00 charged at checkout covered shipping costs only. Due to recent changes in trade regulations, all shipments from the EU to the USA are subject to applicable customs duties and brokerage fees. These charges are set by local authorities and courier services and are the responsibility of the recipient upon import. Unfortunately, they are outside of our control.
As noted in the Shipping tab on our product pages and in our email correspondence with you, we are unable to pre-charge or collect customs duties or brokerage fees for customers outside the EU. We did receive a response acknowledging this information.
We regret any inconvenience caused and are always happy to clarify any questions directly.
Thanks
Muzikkon Sales Team
Dave was extremely helpful to me when I…
Dave was extremely helpful to me when I was buying my harp. It arrived to my door in perfect condition and I'm absolutely delighted with it.
January 21, 2026
Reply from Muzikkon
Thank you so much for this lovely review! We’re delighted to hear that Dave was able to help you find the right harp and that it arrived safely. Enjoy every moment with your 29-string McHugh Harp, and happy playing!
Thanks
Muzikkon Sales Team
Reply from Muzikkon
Thank you for coming back to us! We’re really glad you’re happy with the skin—it means a lot to have your continued support. Enjoy the music, and we look forward to serving you again
Thanks
Muzikkon Sales Team
Reply from Muzikkon
Thank you for your kind review! 🎶 We’re really happy to hear you’re enjoying the banjo ukulele and that the delivery was fast. Wishing you lots of fun making music—hope to see you again!
Thanks
Muzikkon Sales Team
Reply from Muzikkon
Thanks for the great feedback! 😊 We’re glad everything was easy, reliable, and just as expected. Hope to see you again soon!
Thanks
Muzikkon Sales Team
Two bodhráns to Germany!
I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when they'd arrive. The quality of the instruments is exactly as described, well produced and robust. The packaging was also excellent - strong, well-taped and suitably labelled with 'Fragile' stickers. All in all, very much recommended! Thank you!
January 7, 2026
Reply from Muzikkon
Thank you very much for your detailed and thoughtful review. We are pleased to hear that your order was dispatched promptly and that you were able to track both shipments with confidence. We are glad that the quality of the bodhráns met your expectations and that you were satisfied with the care taken in packaging and labeling the instruments for safe transport. Your recommendation is truly appreciated. Thank you for choosing Muzikkon, and please feel free to contact us should you require any further assistance in the future.
Thanks
Muzikkon Sales Team
Great purchasing experience
My balalaika was shipped quickly, packed really well, and arrived in excellent condition. That's no small feat considering it was international shipping to the United States.
January 2, 2026
Reply from Muzikkon
Thank you very much for your kind review. We are pleased to hear that your balalaika was shipped promptly, carefully packaged, and arrived in excellent condition, especially considering the international delivery. Our team puts a great deal of effort into quality checking and securely packing every order, with special care given to international shipments to ensure they arrive safely. Your satisfaction is greatly appreciated, and we remain at your disposal should you need any further assistance.
Thanks
Muzikkon Sales Team
Claddagh string harp.
They engaged to send the music instrument as soon as possible. They tried to find a quickly solution when the shipment agency doesn't answer about the shipment status.
Nice string harp, it looks very well made.
December 19, 2025
Reply from Muzikkon
Thank you for taking the time to share your feedback. We appreciate your acknowledgment of our efforts to arrange prompt shipment and to follow up with the shipping agency regarding the status. We are also pleased to hear that you are satisfied with the quality and craftsmanship of the 28 String Claddagh harp. Please do not hesitate to contact us should you require any further assistance.
Thanks
Muzikkon Sales Team
Great service but one think let them…
Great service but one think let them down the put the wrong post code on the delivery label
January 7, 2026
Reply from Muzikkon
Thank you for your feedback. We’re really pleased to hear you were happy with the service overall, and we apologise for the incorrect postcode on the delivery label. Our courier system fetches address data automatically, and on rare occasions this can lead to an error. We’ll make sure to keep a closer eye on this going forward. Thank you for bringing this to our attention.
Thanks
Muzikkon Sales Team
The harp came very well packed and has…
The harp came very well packed and has a good quality bag and tuner
A couple of strings snapped but that is to be expected with the cold snap and it coming all the way from Ireland.
Has a lovely Tone I'm very happy with it
January 7, 2026
Reply from Muzikkon
Thank you so much for your lovely review. We’re really pleased to hear the harp arrived well packed and that you’re happy with the quality of the bag and tuner. You’re absolutely right—string breakage can occasionally happen with temperature changes during transit, especially in colder weather. We’re delighted to hear you’re enjoying the tone of the harp, and we wish you many happy hours of playing.
Thanks
Muzikkon Sales Team
Absolutely appalling delivery service.
Absolutely appalling delivery service.
Dispatch within 48hrs....
Waiting nearly 14days on product.
Have had three failed delivery emails stating delivery "today" from GLS and now UPS.... Delivery driver arrived on Monday no parcel in GLS Van.... then Wednesday delivery scheduled, now update is no longer GLS but now UPS delivery....
Absolutely rediculous. Last time I purchase from Muzzikon. Will never recommend. 😡
January 6, 2026
Reply from Muzikkon
Hi Michael,
Upon receiving your message, my colleague Dave attempted to contact you by phone, but unfortunately was unable to reach you. We wanted to inform you that we have contacted GLS to request an update on the delivery issue. In the meantime, we have sent you new drum heads via UPS Express delivery and as a goodwill gesture and to apologise for the delay, we have also included one extra drum head with your order.
We are sorry that the original delivery was delayed. Unfortunately, this was beyond our control, as GLS usually delivers within two working days in Ireland. We normally use An Post for deliveries within Ireland; however, due to recent delays with An Post, we opted to ship with GLS, which regrettably did not provide a better service on this occasion.
Once again, please accept our apologies for the inconvenience caused. Rest assured, we are here to help and are happy to assist further if needed.
Kind regards,
This is the third harp I have bought…
This is the third harp I have bought from Muzikkon, their service is excellent, and delivery from Ireland to the Netherlands was prompt and efficient.
December 31, 2025
Reply from Muzikkon
Thank you so much for your continued trust in Muzikkon! We’re truly delighted to hear that this is your third harp with us and that you’ve been happy with both our service and the delivery to the Netherlands. Your support means a great deal to our team, and we wish you many enjoyable years of music with your new harp.
Thanks
Muzikkon Sales Team
My grandkids love their Muzikkon harp
My grandkids love their Muzikkon harp! And it made it from Ireland to Belgium on time and without any hassles. So great to order online from Chicago and have the kiddos playing within a week! Thanks
January 2, 2026
Reply from Muzikkon
Thank you so much for your lovely review! We’re thrilled to hear that your grandkids love their Muzikkon harp and that the delivery to Belgium was smooth and on time. It’s wonderful to know that ordering from Chicago was easy and that the kiddos were playing within a week. Thank you for choosing Muzikkon, and we wish them many happy hours of music-making!
Thanks
Muzikkon Sales Team
Excellent instrument (lute-guitar)
Excellent instrument (lute-guitar), well made and acoustically good. Delivered rapidly and well packed.
December 30, 2025
Reply from Muzikkon
Thank you so much for your lovely feedback. We’re really happy to hear that you’re enjoying the lute-guitar and that it arrived safely and quickly. Wishing you lots of enjoyment and great music ahead!
Thanks
Muzikkon Sales Team
Excellent craftsmanship
Excellent craftsmanship, and packaged with exceptional care. I will happily get more instruments here in the future.
December 23, 2025
Reply from Muzikkon
Thank you very much for your kind words. We’re delighted to hear that you were happy with the craftsmanship of you new Muzikkon Balalaika and the care taken in packaging. It truly means a lot to us, and we look forward to helping you with more instruments in the future!
Thanks
Muzikkon Sales Team
Very fast shipping
Very fast shipping, they made sure my banjolele got to me before Christmas. Great company, would definitely reccomended them.
December 22, 2025
Reply from Muzikkon
Thank you so much for your lovely review. We’re really glad we could get your banjolele to you in time for Christmas! Your recommendation means a lot to us, and we hope you enjoy many happy hours of playing.
Thanks
Muzikkon Sales Team
Product shipped promptly and received…
Product shipped promptly and received prior to Christmas.
December 22, 2025
Reply from Muzikkon
Thank you for your feedback! We’re glad your order arrived promptly and in time for Christmas. We hope you enjoy your new instrument and many happy hours of playing!
Thanks
Muzikkon Sales Team
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