I ordered 2 bodhráns and they were dispatched the following day. They arrived separately, but that was not Muzikkon's fault. I wasn't worried because I could follow both packages online and knew when... See more
Company replied
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We are a Dublin Ireland based Musical Instrument company. We supply and manufacture top quality affordable Traditional Irish, Ethnic and World Musical Instruments including Harps, Bodhran Drums, Flutes, Banjos, Ouds, Renaissance Lutes, Dulcimers and many othe that you can find on our website : www.muzikkon.com All our instruments and accessories are made with the finest tone woods at very affordable prices for today's musician. All our Products comes with 3 Years Warranty and 30 Days Money back Guarantee. We offer educational and industry discounts . You can Contact us online 24 hours by visiting our website : www.muzikkon.com Please feel free to pop in to our Showroom in Dublin or Wicklow We ship all our instruments Worldwide Daily.
Unit 10, Robinhood Bsuiness Park, Robinhood Road, D22 P7E5, Dublin 22, Ireland
Replied to 62% of negative reviews
Typically replies within 1 month
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Personal delivery from the company to a place close by in time for Christmas when it became clear the postal service wasn't going to deliver in time!

Reply from Muzikkon

Reply from Muzikkon
Beautifully crafted, friendly knowledgable staff. Will be a loyal customer from here on!

Reply from Muzikkon
My guitar arrived promptly and in perfect condition. The pegs work smoothly and it was easily tuned, thanks also for the set of spare strings!
It's gorgeous and a great addition to my collection

Reply from Muzikkon
My lute which is a special gift was delivered quickly and safely. The packaging kept the lute safe and in perfect condition to the us from Ireland. Thank You!

Reply from Muzikkon

Reply from Muzikkon
I've ordered hammered dulcimer, and both delivery and customer service feedback went without problems. In fact I was very pleased with how supportive Andy was -he not only sent me a tuning chart in pdf but also provided me with additional pair of hammers for my instrument! Trustworthy quality of both instrument and service :)

Reply from Muzikkon
No good tracking information - Everything went fine Instrument came in good conditions, but there was no information about the real situation in the tracking proceeding. Until the end there was only the Information that the article was given to the sending department.

Reply from Muzikkon
The Renaissance lute came in perfect condition.
The communication about a delay from UPS was perfect.

Reply from Muzikkon
At shipping the balalaika UPC had problems to deliver on the right place, because the programm on the website changed for itself the name of the street. I needed to write more times to Musikkon and to UPC to change the name of the street. So the delivering took two weeks longer than expected. Finally my son got the balalaika and other things to play music.

Reply from Muzikkon
The package arrived very quickly (to Belgium). It was securely packaged. The product is also nice. I am very satisfied.

Reply from Muzikkon
I contacted Muzikkon and they went
above and beyond to help me with my purchase.
Thank you, I am very happy with my harp!

Reply from Muzikkon
Shipped promptly to Canada; well packaged; the harp sounds great!

Reply from Muzikkon
The 5-course medieval gittern by Muzikkon is really a great instrument! Arrived here quickly and undammaged, great craftsmanship for the price! Great team overall! Georg Bernd Fasel/The Medieval Gittern Blog

Reply from Muzikkon
Light and with a sparklimg tone, the 22 string Brian Boru harp is perfect for practice and for carrying around

Reply from Muzikkon
Well made
delighted with my purchase
Thank you
The delivery arrived well ahead of the estimated arrival time. The packaging was well done, with plenty of tape indicating that it was a fragile package. The guitar is well made and looks just like the pictures on the website. I especially appreciate that it was already strung with the strings set for Italian reentrant tuning. All I had to do was tune each string and I was able to play right away. It also came with extra strings for alternate tuning. It's a beautiful instrument with an enchanting timbre. I play it every day now.

Reply from Muzikkon
A thoroughly excellent shopping experience. There was a genuine mistake with my order (a blue bodhran for a special little boy) they were VERY communicative and apologetic and sent an even better one very quickly when I explained it was a Christmas gift. Really genuinely great, obliging company. A pleasure to deal with ☺️

Reply from Muzikkon
My 7 course Renaissance Lute came in in GREAT condition! the bag that came with it is awesome! It was well wrapped and secure coming from Dublin To Dallas TX was a little worrisome but it came with no problems. Only down side is they forgot to give me an extra set of strings with the order initially as stated on their website and I being a newbie at the lute broke the high string, but after emailing them they sent 2 sets at no cost! Really Great customer service and I have an authentic lute from Dublin of all places!

Reply from Muzikkon
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