#Brenton was fantastic from start to finish. He helped me get my card terminal set up quickly and made the whole process smooth and stress-free. He’s knowledgeable, responsive, and genuinely cares abo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
MWBS and Ricky Tsang I highly recommend. My coffee sandwich bar business was 100% Sumup and suffered many annoying problems with that system. Rocky Tsang approached us and presented his product and ex... See more
By word of mouth I heard about a solution to taking card payments that would work for my business. Joe visited our office and advised us of our best option, we agreed terms and bingo! Our machine arri... See more
Made us aware of how much money we can save compared to our previous supplier. Joe came in and went through all the details, costs etc. He was so helpful and polite which is what was so deserving... See more
Company details
Information provided by various external sources
MWB Solutions Ltd offer a serviced, consultative and managed approach to our merchants which will see the customer taken through a process which not only gives you the correct solutions for your business but also places rates that you can be safe in the knowledge are the best in the market.
Contact info
Unit 2 Green Farm, Abbotts Ripton, PE28 2PF, Huntingdon, United Kingdom
- 01487 808990
- customerservices@mwbsolutions.co.uk
- mwbsolutions.co.uk
4.6
Excellent
214 reviews
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The follow-ups are really helpful
The follow-ups are really helpful. Each time I have used these calls to access support and each time, I have been supplied with the correct contact details or they book in a call for me to get the issue resolves. Really happy with the service.
A special thank you to Sarah, who has ensured that all of our issues/queries our resolved.
February 6, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Stacey,
Thanks for taking the time to leave this review. Great to hear the follow-ups have been helpful and that you’ve been able to get support quickly when needed.
I’ll make sure your feedback is passed on to Sarah, she’ll really appreciate it.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Advertisement
Danny was superb and really handled the…
Danny Mistretta was superb and really handled the transfer with ease. From start to finish, seamless. Thank you guys 🤩
January 15, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Wojtek,
Thanks for taking the time to leave this review. Great to hear Danny made the transfer seamless from start to finish.
I’ll make sure your feedback is passed on to him, he’ll really appreciate it.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Fenton was absolutely fantastic along…
Fenton was absolutely fantastic along with Ryan in the office who arranged implementation quickly and with no fuss. It was genuinely the smoothest set up we’ve ever had and the hardware and software look fantastic!! Thank you so much and I will definitely be recommending
February 2, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Thanks for taking the time to leave this review. Great to hear Fenton and Ryan made the setup so smooth and got everything in place quickly.
Brilliant to hear you’re happy with both the hardware and software as well.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
From start until delivery
From start until delivery, I was both kept in the loop, and given several curtesy calls. Once delivered, the follow up was second to non, with assurances that if I needed any help, it was merely at the end of the phone. Exellent product, very well constructed. Many thanks, Guys.
December 20, 2025
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Mr Douglass,
Thanks for taking the time to leave this review. Great to hear you felt well looked after throughout and that the follow-up support has been there when needed.
Brilliant to hear you’re happy with the product as well.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Top man Brenton!
Brenton helped me from start to finish, from opening my account to getting everything set up so I could start taking payments. It was nice to actually get something done easily in this day and age. He explained everything clearly and made the whole process straightforward and stress free. Excellent service throughout and highly recommended.
January 29, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Sunny,
Thanks for taking the time to leave this review. Great to hear Brenton made the whole process straightforward and stress-free from start to finish.
I’ll make sure your feedback is passed on to him, he’ll really appreciate it.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Advertisement
Excellent service
Excellent service, Sam was brilliant and went above and beyond to ensure the products arrived on time and were up and running. Even coming in late in the evening to help set up the system and move things in the shop to ensure we were ready for launch.
Highly recommended
November 7, 2025
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Mark,
Thanks for taking the time to leave this review. Great to hear Sam went the extra mile to get everything ready for your launch.
Coming in late in the evening to help get you set up says it all, I’ll make sure your feedback is passed on to him.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Best experience with Brenton Hare
We had an excellent experience with Modern World Business Solutions. They provided us with reliable and efficient payment solutions for our company, which helped streamline our sales and payment processes.
A special thanks to Mr. Brenton Hare from the sales team, who was incredibly supportive and knowledgeable. He guided us through the entire application process, explained everything clearly, and made sure we were set up without any complications. His professionalism and dedication made a big difference.
We highly recommend Modern World Business Solutions to any business looking for trustworthy and effective payment processing solutions.
January 21, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Thanks for taking the time to leave this review. Great to hear the payment setup has helped improve your sales and processes.
Brenton will really appreciate the feedback as well, I’ll make sure this gets passed on to him.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Excellent service
Excellent service. Great quality product. Am 100% pleased.
January 8, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Mr Henry,
Thanks for taking the time to leave this review. Great to hear you’re so pleased with both the service and the product.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Reply from Modern World Business Solutions Ltd
Thanks for taking the time to leave this review. Glad to hear you’re happy with the service.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Advertisement
setting up a new bank and card machine
Richard always keeps you informed and hopefully will save us money.A lot of information needed but if that helps security it must be a good thing.
January 20, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Philip,
Thanks for taking the time to leave this review. Great to hear Richard has kept you well informed throughout.
Good to hear the process made sense as well, especially when it comes to security.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Excellent service
Excellent service . Very helpful staff and professional staff I strongly recommend modern word .
January 22, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Iram,
Thanks for taking the time to leave this review. Great to hear you found the team helpful and professional.
We really appreciate the recommendation.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Danny Mistretta made the whole process…
Danny Mistretta made the whole process extremely easy and hassle free. He was always there to answer our questions and help us with tech support. Would recommend, thank you Danny
January 5, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Thanks for taking the time to leave this review. Great to hear Danny made everything easy to get set up and was on hand to help when needed.
I’ll make sure your feedback is passed on to him.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Terminal and Payment Gateway
Our terminal contract was approaching it's end date and needed to add a payment gateway on the next contract. Sales manager Ishy guided me through the options providing me the information needed to make an informed decision. Once signed, there was great communication from Ishy on the set up process which was followed throughout without any issues.
November 14, 2025
Unprompted review
Reply from Modern World Business Solutions Ltd
Thanks for taking the time to leave this review. Great to hear Ishy guided you through the options clearly and helped you make the right decision.
Good to hear the setup and communication were consistent throughout as well.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Advertisement
Seen through from start to finish…
Seen through from start to finish delivered in person spent.over 1 hr explaining how it worked set all up so easy when get professional help show how it works agent ash thank you for you're time and patience
January 14, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Raffaele,
Thanks for taking the time to leave this review. Great to hear Ash took the time to walk you through everything and get you set up properly.
I’ll make sure your feedback is passed on to him, he’ll really appreciate it.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
It has been fantastic to actually speak…
It has been fantastic to actually speak to a human on the phone. Michael has been at the end of the phone whenever I’ve needed help or query anything. I will never recommend SumUp to anyone and will in future promote Modern Business Solutions. Michael has been brilliant. Highly recommended.
January 12, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Donna,
Thanks for taking the time to leave this review. Great to hear you’ve been able to get support when needed and that Michael has been there to help.
I’ll make sure your feedback is passed on to him, he’ll really appreciate it.
We really appreciate the recommendation as well.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Reply from Modern World Business Solutions Ltd
Hi George,
Thanks for taking the time to leave this review. Glad to hear you’re happy with the service.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Excellent personal service from Brenton
Excellent personal service from Brenton. Explained everything clearly and even came to our studio to make aure everything was working ok and explained how to use the machine. First class service from an amazing employee.
January 8, 2026
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Gary,
Thanks for taking the time to leave this review. Great to hear Brenton took the time to explain everything clearly and get you set up in person.
I’ll make sure your feedback is passed on to him, he’ll really appreciate it.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Advertisement
Michael been brilliant Excellent…
Michael been brilliant Excellent service throughout from joining to start using the terminal.
December 16, 2025
Unprompted review
Reply from Modern World Business Solutions Ltd
Hi Bilal,
Thanks for taking the time to leave this review. Great to hear Michael has been so helpful from sign-up through to getting started with the terminal.
I’ll make sure your feedback is passed on to him, he’ll really appreciate it.
If you need anything going forward, just get in touch.
Best wishes,
The Modern World Team
Great service and set up
Great service and set up for my business.
Was sorted fast and efficiently ready for 2026
Thank you modern world business solutions and Ashley Dmytruk
December 22, 2025
Unprompted review
I dealt with Micheal O Brian he could…
I dealt with Micheal O Brian he could not have been more helpful and giving me facts and details including the extremely low cost of Shift 4 card machine
Every word he told me as my Shift 4 is in constant use is true
I sent back my Teya machine as I much prefer where I am now
Great company easy to deal no hidden costs
November 22, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.