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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Do Not let MWork Repair Your Car

*** WARNING, DO NOT BRING YOUR CAR TO M WORK!!! ***
My daughter’s car was in an accident in late August and so on referral of the State Farm Adjuster I brought my car to M Works Auto body for repair.

The car's damage included front end damage (hood, radiator, bumper and light.)
'
*** DO NOT BRING YOUR CAR TO M WORKS!!! ***
They cost me around $4K in Rental Car fees, because they kept my car from the last week in Aug 2022 until last Friday!

*** DO NOT BRING YOUR CAR TO M WORKS!!! My CAR has INFERIOR CRAFTSMANSHIP and POOR QUALITY***
When we got the car back, we discovered that it had rusty parts installed, my windows & lights still didn't work. The car had no electrical problems prior to bringing it to them but It has one now!

*** DON'T BRING YOUR CAR TO M WORKS!!! They behaved very RUDE and UNPROFESSIONAL***
Andy (guy who answered phone) had a nasty attitude and the nerve to tell me that I wasn't being patient. My thought is that if I have to call you over 30 times (which you only returned 5 calls) because you REFUSE to ANSWER the PHONE, MY PATIENCE IS GONE!

*** DO NOT BELIEVE THE GOOD GOOGLE REVIEWS and DO NOT BRING YOUR CAR TO M WORKS ***
Did I mention that every time I had to catch a ride to check on my only car because THEY WOULDN'T ANSWER THE PHONE. While at M WORKS, I encountered many people with the same complaints that I had. So I am totally confused as to how M Works has ANY GOOD GOOGLE REVIEWS AT ALL. Something fishy is going on here...

I could not have been more DISAPPOINTED in the SERVICE I received at M WORK. Please HEED MY WARNING and Avoid my Experience! *** WARNING DO NOT BRING YOUR CAR TO M WORK FOR ANY TYPE OF REPAIRS!!! ***

November 11, 2022
Unprompted review
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