MWS Reviews 

1,691
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 583 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery, noting that items always arrive safely and are protected by wonderful packaging. People also love the unique selection of authentic sports memorabilia and highlight how wonderfully smooth and professional the entire auction process is. However, some reviewers were not happy with the expensive shipping costs and unexpected customs fees that significantly increase the final price of their purchases. Some people also noted that certain product descriptions can occasionally be vague or confusing regarding whether a jersey was actually worn in a match or just issued.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many buyers praising the top quality, fast shipping,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Quality

Consumers find quality to be a great satisfaction, frequently praising the authentic items, excellent... See more

Price

Customers expressed widespread disappointment regarding the final price, frequently citing excessively high... See more

Service

Clients share satisfaction on service, frequently praising quick delivery times, amazing packaging, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good deals and fast shipping. Additional fees are listed and should definitely be taken into account when bidding. For shipments from abroad, there may be high customs duties in some cases.

Company replied

Rated 4 out of 5 stars

I won a Bianca St Georges kit from Legacy, live her! It shipped surprisingly quick after winning. Chip isn't working when kit arrived, reached out to customer service they said they are aware and d... See more

Company replied

Rated 4 out of 5 stars

I am from Brazil. The amount that I paid in taxes (customs) was equivalent to the price of the shirt; in other words, the total cost ended up being double (100% higher). I believe that you need to fin... See more

Company replied

Rated 4 out of 5 stars

'Won' a signed women's Giro d'Italia shirt in a charity auction from MWS. Very nice shirt, took a day or two longer to arrive than I expected & you have to bear in mind there are additional costs adde... See more

Company replied


Company details

  1. Sports Memorabilia Store
  2. also in
  3. Collectibles Store

About MWS

Written by the company

OWN THE MOMENT
🖤 Official Partner of the Clubs
🖤 Authenticated by Fabricks
🖤 Worldwide High-Speed Shipping

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ABOUT US
We empower clubs, foundations, and charities to optimize their fundraising potential while giving fans the chance to own historic moments through match-worn shirts. Passionate about football and its fans, we handle the entire process—from shirt collection to live online auctions—creating excitement and ensuring every item is authenticated and quality assured. Memories may fade, but match-worn shirts, and the legacy they carry, last forever.

Explore

Worldwide and high-speed shipping

1-2 business days

No matter where you live, we’ll get your product to you as quickly as possible, usually 1-2 business days.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,691)

749 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was as they stated

Everything was as they stated. I knew exactly what I was getting and the delivery was super fast. I’m very impressed, thank you.

September 15, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback! We’re delighted to hear that everything matched your expectations and that you were impressed with the fast delivery.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Excellent service!

Excellent service, highly recommended!

September 14, 2026
MWS logo

Reply from MWS

Hi Alex,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

GREAT SERVICE!

GREAT SERVICE!

September 14, 2026
MWS logo

Reply from MWS

Hi,
Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

All good nicr

September 1, 2026
MWS logo

Reply from MWS

Hi there,

Thanks for writing us a review!

We hope you enjoy your new collection. Wishing you a good day!

Warm regards,
MWS Team

Rated 5 out of 5 stars

Easy to follow system and our delivery…

Easy to follow system and our delivery arrived early.

September 7, 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

GREAT JERSEY

Really happy with the game jersey I purchased from MWS! The quality and attention to detail are excellent, and the worn-in look gives it an authentic feel without looking overdone. It’s a great addition to my collection, and I’d definitely recommend MWS to anyone looking for high-quality authentic jerseys.

August 31, 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Great opportunity!

As a Racing Louisville fan, I love the opportunity to own memorabilia of my team! Timed it so that I had the best chance and keep within my goal. My kit was very well packaged and I appreciate the care taken. Look forward to trying my chances again.

September 3, 2026
MWS logo

Reply from MWS

Hi Sam,

Thanks for your 5-star review! 🌟 

We are happy to hear that you enjoyed collecting memorabilia from your favourite team.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

it’s fast shipping after you buy it and…

it’s fast shipping after you buy it and it’s great and easy bidding experience.

September 1, 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 3 out of 5 stars

Authentication app wouldn’t let me log in or see my kit

Didn’t like having to download multiple apps to try to get the authentication. And in the end I wasn’t able to log in to the app to see it, I could only access it online. The shirt arrived promptly and was packaged nicely, I just wish all the authentication worked and that I didn’t have to sign up for all the extra stuff.

August 31, 2026
MWS logo

Reply from MWS

Hi there,

Thanks for writing us a review! 

I am sorry to hear that you weren't able to log in or to see your kit. We would love to understand your feedback better so we can improve this. One of our support team members will reach out personally via email. 

On a positive note, we’re happy to hear that your shirt arrived quickly and that you were pleased with the packaging.

Wishing you a good day!

Best regards,
MWS Team

Rated 5 out of 5 stars

Fast

Fast. Reliable. And amazing kits that our family will treasure.

August 24, 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 4 out of 5 stars

Fantastic concept

Fantastic concept, easy to use app and good product selection. Fees they take are too high and postage doesn’t make much sense.

February 25, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback.

We’re always transparent about our fees and make sure they are clearly shown before a customer places a bid or completes a purchase, so there are no unexpected charges from our side.

That said, we appreciate your comments regarding the overall fee and shipping structure, and I’ll make sure this feedback is shared with the relevant team.

Kind regards,
Efe
MWS Support

Rated 5 out of 5 stars
MWS logo

Reply from MWS

Hi Tim!

Thank you for the 5-star review and your kind words!

We’re happy to hear that your order arrived quickly and that you’re pleased with the quality. That’s exactly what we aim for with every piece of our memorabilia.

Hope to see you back on MWS for your next item soon.

Best regards,
MWS Team

Rated 4 out of 5 stars

Good deals and fast shipping

Good deals and fast shipping. Additional fees are listed and should definitely be taken into account when bidding. For shipments from abroad, there may be high customs duties in some cases.

April 23, 2026
MWS logo

Reply from MWS

Hello,

Thank you very much for your review and for sharing your experience with us. We really appreciate your feedback and your support!

We always make sure that all additional fees charged by MWS are clearly communicated upfront, so customers can take them into account before placing a bid.

Kind regards,
MWS Support

Rated 5 out of 5 stars

GOOD EXPERIENCE

The constant emails helped me know the status of the bidding, arrived really fast. I won a Chivas, soccer shirt used by one of his players during the leagues cup. Love it :)
As for the price, really do consider you pay for the custom separately so do a little research before bidding and take it in consideration for the budget

August 26, 2026
MWS logo

Reply from MWS

Thank you so much for your review! We’re really happy to hear that you enjoyed the bidding experience and that your Chivas match-worn shirt arrived so quickly. 

We also really appreciate your advice regarding the custom fees. It’s definitely important for collectors to take all additional costs into consideration when setting their bidding budget.

We hope you enjoy your shirt and thank you for choosing MWS!

Best regards,
MWS Team

Rated 1 out of 5 stars

Ordered 4XL jersey on 8/9/26

Ordered 4XL jersey on 8/9/26. Wrong size jersey arrived 9/1/26. Have emailed several times with no response. Poor customer service

September 3, 2026
Unprompted review
MWS logo

Reply from MWS

Hi,

Thank you for leaving a review! We are sorry to hear about the expierence. We have requested your information via Trustpilot. Once we have received this, we will get in touch with you in order to resolve the issue.

Looking forward to your response.

Kind regards,
MWS

Rated 4 out of 5 stars

The spot for signed and worn jerseys and memorabilia

The auctions are well run, the photos are accurate, and the items are very cool to own. The negatives are the 15% buyer's premium and the crazy expensive shipping.

August 24, 2026
MWS logo

Reply from MWS

Hello,

Thank you for your feedback and for your kind words about our auctions and items.

We’re glad to hear you’ve had a positive experience overall. We also appreciate your comments regarding the buyer’s premium and shipping costs. We’ll make sure your feedback is taken on board.

We hope you continue to enjoy collecting with MWS.

Best regards,
MWS Support

Rated 5 out of 5 stars

Great experience with my first shirt

Great experience with my first shirt. Quick delivery from Amsterdam to Stockholm (around 16 hours).

Nothing negative to tell here.

August 26, 2026
Unprompted review
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re delighted to hear you had a great experience with your first shirt and were impressed with the delivery speed from Amsterdam to Stockholm.

We hope you enjoy your shirt and look forward to welcoming you back!

Kind regards,
MWS Support

Rated 5 out of 5 stars

Great communication

Great communication , delivery quicker than expected. Great quality

May 7, 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback. We’re delighted to hear you were happy with the communication, fast delivery, and quality of your purchase.

Kind regards,
MWS Support

Rated 5 out of 5 stars

Very good communication via mail and…

Very good communication via mail and respectfull!

August 24, 2026
Unprompted review
MWS logo

Reply from MWS

Hi Emir,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Have not supplied a valid COA

Have not supplied a valid COA. Asked for a replacement and correct CoA to be sent. Had emails and calls of the team until it was sorted. Thanks to Megan, Efe and Ibra.

August 17, 2026
MWS logo

Reply from MWS

Hi Paul,

Thank you for leaving a review. We are sorry to hear about your experience.

Based on the email you sent us, we will check with the relevant team regarding the CoA and assist you accordingly.

Kind regards,
MWS Support

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