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My Drama Reviews 

4,768
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,337 reviews, reviewers had a great experience with this company. Customers praise the app for being amazing, easy to use, and providing a seamless, enjoyable user experience. People appreciate the captivating and authentic stories, finding the content entertaining and suitable for various preferences. Customer service receives high praise for its excellence, with quick responses, helpful guidance, and professional issue resolution. However, some customers noted concerns regarding pricing, feeling it was high or experiencing unexpected, undisclosed charges. A few others also reported occasional technical issues, including app lagging, freezing, or login errors.

What people talk about most

Application

Reviewers highlight positive aspects of the app, with many finding it to be beyond great and one of the best... See more

Product

Customers consistently note positive experiences with the product, praising the clear images, engaging... See more

User experience

People report positive experiences with user experience, with many finding the app easy to use, reliable, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the team's kindness,... See more

Price

Users describe negative interactions with price, with many reporting unexpected charges and fees that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Drama ist großartig. Die Kurzfilme, Geschichten und Schauspieler brilliant. Mittlerweile eine der besten Vertical Apps auf dem Markt. Des Weiteren ist der Support hervorragend und die Challenge... See more

Company replied

Rated 5 out of 5 stars

The support team is the biggest highlight of the app.Once you contact them,they respond within few minutes and give suggestions to improve the experience.They also listen to query regarding any techni... See more

Company replied

Rated 5 out of 5 stars

My experience on MyDrama is very positive. The content is never boring, it's suitable for different age groups, with plots that are always funny or clever, romantic and emotional, gripping, or thrill... See more

Company replied

Rated 5 out of 5 stars

I think My Drama is one of the best vertical streaming services I’ve seen. They create such beautiful and authentic stories. The acting is definitely top notch and the imagery is just so beautiful. I’... See more

Company replied


Company details

  1. #34 of 48 best companies in Media Company
  2. #2 of 2 best companies in Film Production Company
  3. #4 of 5 best companies in Movie Streaming Service

Written by the company

MyDrama is an innovative platform of vertical series based on best-selling novels and interactive stories. We are changing the format of video content consumption by offering short episodes under 2 minutes that are convenient to watch anytime, anywhere. What makes us unique? Original content - screen adaptations of popular books from the My Passion app with a loyal fanbase. New monetization model - pay per episode instead of a standard subscription. You only pay for what you actually watch. Industry leadership - #1 in Europe and the US in its niche, top 5 in terms of downloads on Android. 🚀 We're changing the industry by making video content more accessible, faster and fun for millions of users. Join and discover a new format of serials!


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

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Replied to 99% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(4,768)

3,564 reviews in the last 12 months

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Rated 4 out of 5 stars

The movies are romantic with beautiful…

The movies are romantic with beautiful actors and I’m happy when I’m watching some new series!!!

April 19, 2026
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Reply from My Drama

Dear viewer!

Thank you so much for your feedback! It is wonderful to know that our romantic stories and talented cast bring you so much joy. We are thrilled to be part of your daily entertainment! 💖 Enjoy exploring all the new series on MyDrama! 🎬✨

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

I paid for 1 week Premium subscription…

I paid for 1 week Premium subscription (EUR 6.99), received a confirmation email that my subscription is Active, and several seconds after, they charged my card with a Welcome Subscription of EUR 15.99.

As I contacted the support team, they said: “all charges on your account were made during your visit to our website. When pop-up offers appear, selecting Continue Purchase confirm transaction”

So they are using a pop-up offer for a new amount (not shown ) which only misleads you.

April 19, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We apologize for the problems you are experiencing.

We requested additional information earlier, but we did not receive a response from you.

Without more information, we were not able to verify your profile.

However, your situation is very important to us, and we would like to help you solve the problem immediately. Please send us all the details to reviews@my-drama.com
and we will prioritize your issue.

Please include Trustpilot at the beginning of your e-mail so we can identify you.

We would also like to kindly clarify that we do not withdraw or charge any funds without your explicit consent, and all payments are processed securely through the platform used at the time of purchase.

If you kindly provide your contact details, our team will be able to reach out to you directly, give you complete and transparent information about the services you have purchased, and prioritize your case in order to find the best possible solution for you.

We thank you for your patience and will do our best to help you.

Best regards,
💜 My Drama Support Team

Rated 5 out of 5 stars

Great story

Great story

April 18, 2026
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your kind words. We are thrilled that you are enjoying the captivating plots on MyDrama! ✨ We hope the upcoming episodes bring you even more excitement and wonderful emotions. 🎬🍿

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

Overpriced Scam

I signed up and was charged 9 bucks right away. 14 days later, I was charged another 26 bucks. I had no idea I would be charged again, and so soon, for continued use. When I tried to cancel and ask for a refund, the terms indicated my reason for the refund was invalid. Total scam. I intend to dispute this with my bank. And I would not recommend this app.

April 18, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We are sorry for the misunderstanding. MyDrama cannot charge without explicit permission. Charges occur only through direct consent for a purchase or as a subscription renewal that you agree to when signing up. We have already contacted you via email to clarify your case. Please check your inbox and reply to our message so we can help ✨

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

Be very careful signing up to any…

Be very careful signing up to any offers with this app. Once you have connected your payment method they will take additional charges that you haven’t authorised.

April 17, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We are sorry for the misunderstanding. MyDrama cannot charge without explicit permission. All payments are made only after a user confirms the selection. We have already contacted you via email to clarify your specific situation. Please check your inbox and reply to our message so we can assist you further ✨

Best regards,
💜 MyDrama Support Team

Rated 4 out of 5 stars

The stories really keep you invested

The stories really keep you invested. The only thing is how much money it costs to keep reading the stories.

April 7, 2026
Unprompted review
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Reply from My Drama

Dear viewer!

It's wonderful to hear that our stories have you so invested! ✨ We invest in exclusive, high-quality content created by a large team, but we also offer a rewards system so you can watch for free. Contact reviews@my-drama.com to explore what fits you best! 🙌

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

Scam

Scam - avoid at all costs. They claim that the viewing is free and then ask you to subscribe so that you can watch the end of the show. They will then cream your bank account with over inflated costs. It literally cost me £120 to watch the end of a programme which I initially thought was free.

April 14, 2026
Unprompted review
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Reply from My Drama

Dear viewer!

We are truly sorry for the misunderstanding. MyDrama never charges without explicit consent. We provide a rewards system to watch for free, while premium content is available through confirmed purchases. We have contacted you directly - please check your email and reply to us. ✨

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

I had a small issue and the customer…

I had a small issue and the customer service team were excellent in assisting with my enquiries and promptly helped me. Everything was fast and completed in record time. The app is great. The shows amazing! Would recommend 👌🏼

April 13, 2026
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Reply from My Drama

Dear viewer!

It is fantastic to hear that you had such a seamless experience with our support team. We are thrilled that your issues were resolved in record time and that you are finding our shows amazing! 🌟

Thank you for the high recommendation. We are happy to have you with us and hope you continue to enjoy every story on MyDrama! ☺️

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Awesome

My experience was awesome and I really appreciate the fact that they responded to me for my mistake that I've made by refunding me to because by mistake I've pressed the button ameliorate functionalities and it costs me 20$I've mentioned this to them and they refunded me instantly 😅 this company has awesome dramas too and there doing very well at service

April 12, 2026
My Drama logo

Reply from My Drama

Dear Isabelle!

It is truly wonderful to hear that you had such a fantastic experience with our platform. We are delighted that our support team could quickly resolve the accidental purchase and provide the help you needed. Knowing that you appreciate both our service and our drama collection means the world to us! 🥰

We are so happy to have you with us, and we hope our stories continue to bring you joy and excitement. Happy watching! 🙌

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

This website is a scam

This website is a scam, I purchased a 1 week trial for 1€ a day, and they charged me 6.99 + another 14.99€ luckily my bank put an hold there on the card as they were another 15.99€ transaction that I was able to decline. Just do not purchase any trial there for your own good, and if you ve done it go to the app to cancel it cause they are charging u automatically!!!

April 11, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We apologize for the misunderstanding. MyDrama cannot charge without explicit permission. Multiple subscriptions can be purchased and benefits add up; all payments are confirmed. We requested additional information earlier, but we did not receive a response from you.

Without more information, we were not able to verify your profile.

However, your situation is very important to us, and we would like to help you solve the problem immediately. Please send us all the details to reviews@my-drama.com and we will prioritize your issue.

Please include Trustpilot at the beginning of your e-mail so we can identify you.

We thank you for your patience and will do our best to help you.

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Very good customer service

It was amazing and the staff were quick to respond and informative

April 11, 2026
My Drama logo

Reply from My Drama

Dear viewer!

It is wonderful to hear that you had such a positive experience with our team. We are thrilled that our staff provided quick and helpful support when you needed it! 🌟🚀

We wish you many more fantastic moments with MyDrama! ✨

Best regards,
💜 MyDrama Support Team

Rated 4 out of 5 stars

Great app! So hooked!

I'm having fun watching the dramas and have even had a few of them become favorites. The only reason that I didn't give 4 stars is that there isn't a way to watch episodes without spending coins, like watching an ad to watch an episode up to 10 episodes per drama before having to wait 6 hours to be able to do it again, since I prefer to save coins to binge several episodes at once. The app is easy to navigate so finding the kind of story you like is easy!

April 10, 2026
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Reply from My Drama

Dear viewer!

We are delighted that our platform has become a source of joy and that you have discovered stories you love. It is wonderful to hear you find the interface so user-friendly! 🌟

We appreciate your perspective on episode access. We will certainly take your feedback into account as we continue to improve the experience for everyone.

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

⚠️ WARNING

⚠️ WARNING – Avoid this service ⚠️

I want to share my experience so others don’t fall into the same situation.

I signed up for a subscription that was clearly advertised at $8.49, but instead, I was immediately charged $25. No clear explanation, no transparency.

Then, without proper authorization, I was charged another $25.

When I contacted support, they completely ignored the pricing issue and kept referring to their “terms and conditions” instead of addressing the fact that the amount charged does NOT match what was presented.

They even offered a 50% refund — which honestly feels like a tactic to keep part of the money instead of fixing the mistake.

I barely used the service, yet they insist on keeping the charges.

This feels misleading and unfair, and I will be escalating this through my bank.

👉 Be careful before subscribing.
👉 Always double-check what you’re being charged.

If anyone else experienced something similar with this service, I’d love to hear.

April 11, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

We are sorry for the misunderstanding. MyDrama cannot charge without explicit permission. Our agents have explained that charges are based on the subscription and terms you accepted upon sign-up. All renewal details and pricing are clearly stated in the confirmation email you received when you first signed up. We have reached out again to clarify everything - please check your inbox so we can resolve this together ✨

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Love the help I need into my account i…

Love the help I need into my account i appreciate more people like him helping me out💯💯

April 10, 2026
My Drama logo

Reply from My Drama

Dear Janet!

It is truly wonderful to hear that you had such a positive experience with our support. We are delighted that you received the help you needed to access your account!✨

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

I like a good amount of the content and…

I like a good amount of the content and subscription price for a year was very reasonable - that is what brought me in. But once I was in, I then got a tablet - in trying to get it set up I lost access to my subscription - customer service was GREAT! They had me set back up within 30 minutes! THAT is by far my main reason for staying!

April 9, 2026
My Drama logo

Reply from My Drama

Dear viewer!

Thank you for the kind words! 🥰 We’re thrilled our team could restore your access so quickly. It’s wonderful to have you enjoying MyDrama. Wishing you many more hours of great stories! 🎬✨

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

Double scam!

Update April 7: Even though they charged me for VIP until May 1st, they cut off my access today because my weekly premium expired. They literally stole my money for the VIP period and blocked the service.
Even after I canceled the subscription, they tried to charge my card 4 times in one evening!

In their response to the comments, they are lying. They request data, but I have already provided all the required information.
They claim they do not charge without permission — that is a lie! Be careful and do not use this service!

April 7, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear viewer!

It is unfortunate that this misunderstanding occurred. MyDrama cannot charge without explicit permission. Multiple subscriptions can be purchased and benefits add up.

We requested additional information earlier, but we did not receive a response from you. Without more information, we were not able to verify your profile.

However, your situation is very important to us, and we would like to help you solve the problem immediately. Please send us all the details to reviews@my-drama.com and we will prioritize your issue. Please include Trustpilot at the beginning of your e-mail so we can identify you.

We thank you for your patience and will do our best to help you.

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Amazing customer support and service

The customer service and support
I received was extremely prompt and undoubtedly the best I have received across a number of online platforms/subscriptions.
Special thanks to Andrew for his uber-speedy assistance. 10/10

April 7, 2026
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for the kind words! We are thrilled to hear you had such a positive experience with Andrew and our team. Providing speedy support for our MyDrama fans is our top priority. Happy watching! 🍿👏

Best regards,
💜 MyDrama Support Team

Rated 1 out of 5 stars

I was drawn in through TikTok

I was drawn in through TikTok. I do not normally buy subscriptions but this was 2 weeks for $8.49. So I thought I would try it out. Downloaded the app, gave permissions to send me notifications. Something pops up about charging me but I skip it. They charged me for vip ( no idea for what exactly) at 14.99. I disputed but they wont refund my money for something I did not want. Be careful because those pop up windows do not tell you anything clear. They say it is one click pay, another way they can take your money.

April 2, 2026
Unprompted review
My Drama logo

Reply from My Drama

Dear Judy!

We apologize for the misunderstanding. MyDrama cannot charge without explicit permission, and all payments are confirmed by the user. We requested additional information earlier, but we did not receive a response from you.

Without more information, we were not able to verify your profile.

However, your situation is very important to us, and we would like to help you solve the problem immediately. Please send us all the details to reviews@my-drama.com and we will prioritize your issue.

Please include Trustpilot at the beginning of your e-mail so we can identify you.

We thank you for your patience and will do our best to help you.

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Real people behind the scenes who love their customers.

Excellent platform with captivating video stories. Greta source of a quick emotional cocktail. Also want to express my gratitude to the customer service team - they quickly resolved my problem. I made two purchases, one by mistake. They cancelled it easily and returned my money back. It was very kind of them. It’s a prove they respect and love their audience.

April 4, 2026
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your heartfelt review — it truly means a lot to us 🥰

We’re thrilled to hear that you’re enjoying our platform and the captivating stories we bring to life 💫
A “quick emotional cocktail” sounds like the perfect way to describe the MyDrama experience! 🍹

It’s also wonderful to know that our support team was able to assist you quickly and resolve the issue with your purchase smoothly 🤝✨

We always strive to make things right and ensure our viewers feel respected and cared for, so your kind words are incredibly encouraging 🌟

Thank you for being with us and for recognizing the people behind the scenes — your support inspires us to keep creating and improving every day 🎭💖

Best regards,
💜 MyDrama Support Team

Rated 5 out of 5 stars

Great customer service!

The customer service.
There was an issue with my account, totally my fault, and the team worked diligently to figure out what was happening.
They were consistently polite and patient, while helping me navigate options. They fixed it and all is well.
I truly appreciate Fin and Daria, and the rest of the MyDrama team who helped rectify the situation.

April 3, 2026
My Drama logo

Reply from My Drama

Dear viewer!

Thank you so much for your kind words — we truly appreciate you taking the time to share your experience with us!🤗

We’re delighted to hear that our team was able to assist you and resolve the issue smoothly, and that you felt supported throughout the process 🤝💫 Your recognition of our team’s patience and dedication means a lot to us, and we’ll be sure to pass your warm thanks to Fin, Daria, and the rest of the team 🌟🎥

It’s always our goal to provide a seamless and enjoyable experience, so you can get back to enjoying your favorite series without interruption!🌠

Best regards,

💜 MyDrama Support Team

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