My3dhoodie Reviews 

314
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were let down by their experience overall. Customers experienced massive shipping delays, with many waiting several months for packages that ultimately never arrived. When trying to reach out for status updates, buyers constantly received unhelpful automated messages or were completely ignored. Some reviewers were not happy with the terrible product quality, pointing out cheap synthetic fabrics, strange odors, and incorrect sizing. People also stated that securing a refund was extremely difficult because customer support agents stopped communicating entirely. Many purchasers ultimately had to dispute the transaction charges directly through their banking institution to get their money back.

What people talk about most

Order

Clients share negative opinions on order due to severe delays and missing items. Consumers report waiting... See more

Product

People report negative experiences with product, expressing widespread dissatisfaction over poor quality and... See more

Delivery service

Customers had negative experiences with delivery_service due to severe delays and missing orders. Reviewers... See more

Refund

Reviewers consistently highlight frustration and dissatisfaction regarding the lack of a refund when orders... See more

Response time

Consumers find response time to be a major source of frustration. Reviewers consistently report that emails... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give 0 stars I would! Ordered a Mets hoodie from this company and it arrived smelling awful and with the design on the pocket printed half on and half off! Fast forward two months and I’m s... See more

Rated 1 out of 5 stars

They are scam artists.. I ordered my hoodie on December 7 and it’s Jan 22 and it finally comes, I had to repeatedly send email after email after email to let them know it was late… and then it finally... See more

Rated 1 out of 5 stars

Ordered a hoodie for my grandson for Christmas on Nov 29. Still have not recieved. No email confirmation or receip. If you email them you just receive a generic reply. Thank goodness I used PayPal. Pa... See more

Rated 1 out of 5 stars

Ordered the Knick hoodie in June, sent 5 requests for a status and have not received a response. Big scam! I just notified my bank to reverse the charge for non-receipt of merchandise. Do not order fr... See more


Company details

  1. Clothing Store
  2. Streetwear Store
  3. Women's Clothing Store

Written by the company

Get the latest trending hoodie from My 3D Hoodie. Style and comfort at it's best.


Contact info

1.1

Bad

TrustScore 1 out of 5

314 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(314)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

Terrible.
Just don't. (Could not review without a star selection...if I could, it would be negative 50 stars).

October 31, 2023
Unprompted review
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Rated 1 out of 5 stars

I ordered a zipped hoodie from them on…

I ordered a zipped hoodie from them on September 30 2023. Emailed them about the tracking number not working. I got an electronic email 1 second later. I wrote back a second time saying I want to talk to customer service. No reply. Left another message on the 16 of October 2023 got the same electronic message wrote an extra note. And still no reply. Very bad service. As far as I can tell this site is fake. Someone is living of our hard earned money. They are to lazy to go to work and earn their own money. They would rather still from people on the internet. People running this site should be jailed. And have to pay back all money they stole from the trusting customers.

September 30, 2023
Unprompted review
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Rated 4 out of 5 stars

From Quebec

From Quebec, Canada. The only and big negative aspect is that there is no way of tracking its shipping movements, the tracking code given to me by email never showed up in the search engine, which is like buying something blindly, not knowing where the package was at any given time. Hoodie is very nice quality though and very colorful. I would purchase products from them again without problem, reminding myself that the product will reach me eventually, but without the possiblity of being able to track its movements.

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

never got my hoodie

never got my hoodie, they won't respond to my voice mails or e mails, they won't refund my money, this place is a total fraud!! DONT ORDER FROM THIS COMPANY

February 24, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely NO customer service

Absolutely NO customer service. Avoid this place or pay at your own risk. They send out a computerized message that noone responds to when you reply. No way to reach a human or get an answer for an error in an order. Shop someplace else or you will find yourself donating your money to them for nothing.

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I was sent the wrong item. When I reached out to customer service, they did not respond, so I filed a complaint through PayPal. My3dhoodie told me I would have to return the item at my expense and they would not refund original shipping charges. PayPal's resolution was that I would have to pay (international) return shipping charges and then, when it was verified that they received the item, I would receive a refund for the purchase price and initial shipping costs, but I would be out the cost of return shipping to another country because the company sent the wrong item. I get to pay for their mistake and am left with nothing to show for it. The customer service is atrocious, and I recommend never doing business with this company unless you want to spend time and money for nothing.

December 6, 2022
Unprompted review
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Rated 1 out of 5 stars

No response: cannot return hoodie

Placed an order for a kids' hoodie on 12/14/22. Did not receive the hoodie until 1/14/23 and it was HUGE. No way it was sized for a 10yo child. I have since emailed my3Dhoodie 6 times, DMed their Instagram account, and called 2x and left messages. No one will return my emails, DMs, or phone calls. After reading other customer reviews, it's apparent that this company is a SCAM. What can be done to get customers their money back and shut this business down?

January 14, 2023
Unprompted review
Rated 2 out of 5 stars

Well I'm giving them a 2 star only…

Well I'm giving them a 2 star only because I actually recieved my hoodie but everything else was such a drag the tracking # never worked the phone # went to voice mail every time and it took a whole month to arrive. The quality was also on the poor side material was thin not sweatshirt material more like that slick material. I actually had ordered it for my daughter n within the few days I couldnt get the tracking # to work I ordered the exact same hoodie from another co. & was much happier with the quality it was actually soft like a hoodie should be the logo was the same but overall I would not recommend my3Dhoodie especially that you cant even contact them. Ty

January 20, 2023
Unprompted review
Rated 1 out of 5 stars

Company is fake and a total fraud

If I could give zero stars, I would. I placed an order of three hoodies on December 2nd, 2022 and hoped it will arrive before Christmas. Waited for a whole month, sent an email with an auto reply saying they will get back to me in 1-2 business days. Waited again...no response back whatsoever. So I drove to my bank and explained to them about the situation and they told me to call customer service, which I did. Filed a complaint and then got my money back right away. ⚠️DON'T EVER PURCHASE FROM THIS COMPANY! IT'S A FRAUD.⚠️

January 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Company a total fraud

Company a total fraud. Never got my sweatshirt. Phone an answering machine. Never responded to messages! Tracked my so called shipment-was in Poland!! Don’t buy anything from them!

January 18, 2023
Unprompted review
Rated 2 out of 5 stars

Not quite a scam, but close

Placed an order on 12/16, received my items on 1/14, despite paying for expedited shipping. The hoodies seem ok,the only issue is I ordered 4 and only two of them fit, which is odd because my wife and I ordered the same size (4XL) and the one for me fits her and myself, however hers appears to be a different size, despite it being a 4XL also. The same for the hoodies I ordered for my adult children, my son can fit his and my daughter cannot fit hers, despite it being a size bigger. So with that being said, be aware that you may not receive the sizes you requested. At any rate, I may try to make an exchange, but I doubt I will be successful. Unfortunately, this may be a tough lesson learned and I will have to take somewhat of a loss.

January 14, 2023
Unprompted review

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