Website is cool but good luck getting a…
Website is cool but good luck getting a response from anyone. Are they just collecting data on art collectors? If so, for what purpose? Because they don't seem interested in helping people actually sell art.
Reply from MyArtBroker
Thank you for your feedback, and I’m sorry that your experience left you feeling this way.
Having looked into this, we did initially respond to your enquiry and requested further images so that we could assess the works properly. Unfortunately, we didn’t receive a reply at that stage, so the conversation came to a halt.
I can also see that you later submitted additional artworks for valuation. Around that time, we were in the middle of a major CRM migration, and regrettably your enquiry was not followed up as it should have been. That’s on us, and I apologise for the lack of response.
To answer your question directly: no, we are not collecting data for any purpose other than helping collectors understand, value, buy and sell their artworks. We work with thousands of collectors every year, and while we are not always able to assist with every artwork submitted, we should always communicate that clearly.
