The interface is simple and easy to use. The tracking feature works well. The service providers are reliable. I wish there were a way to schedule both the outbound and return shipments in a single... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I initially gave a 1-star review as they did not pick up on the day selected. Boxes arrived broken and damaged. But My Baggage followed up and offered to to act on the feedback, so am updating the ra... See more
Company replied
They picked up the boxes in Virginia on the day promised. The boxes cleared customs with no problems This may sound petty but they delivered the boxes a day early at the last possible promised time... See more
Great pickup and delivery as always! This is my third or fourth time using MyBaggage and I’m so impressed with the pickup, delivery and speed of turn around. The issue I would address which is not a... See more
Company details
About My Baggage
Written by the company
My Baggage are Experts at Shipping Luggage around the World. We make worldwide luggage delivery convenient for Students, Businesses, Holidaymakers, the Forces and Seasonaires. We have 1,000+ routes worldwide with online tracking and sms/email alerts to keep you update each step of the way.
You can use our removal services to send your items worldwide quickly and with online tracking each step of the way. We ship to over 1,000 Routes from UK, USA, and Ireland.
MY BAGGAGE
Written by the company
- EXCELLENT CUSTOMER SUPPORT
- We are here for you. If you have a question or need any help we offer phone, email and live chat support. We also provide full online tracking so you can see your item each step of the way.
- LUGGAGE SHIPPING EXPERTS
- My Baggage are experts at sending personal effects around the Worldwide. We have 10 years experience specialising in shipping personal belongings. We ship for students, expats, holidaymakers, businesses and many more. Take advantage of our great prices and fantastic service.
- VALUE FOR MONEY
- We offer some of the lowest personal shipping rates in the World and offer best price guarantee on most of our routes. Send your belongings with My Baggage and save £££.
Best Price Guarantee
Great Prices, Fast Service and Dedicated Customer Service
On many of our routes we offer a Best Price Guarantee. So you know you are getting the best price for shipping your luggage. We display this on our quote page for applicable routes. When next heading away on holiday or relocating abroad why not take advantage of our low prices and fantastic service?
Contact info
85 Sydenham Road, BT3 9DJ, Belfast, United Kingdom
- 0333 444 0014
- info@mybaggage.com
- mybaggage.com
4.4
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Quick and safe
Service was recommended by family friend, and I would use again! Very quick delivery, thankyou
June 22, 2026
Can thoroughly recommend My Baggage.com
Can thoroughly recommend My Baggage.com. sent my suitcase (full of clothes)ahead of me from East Anglia to Isle of Man , in preparation for several weeks recuperating after major op in the north of England.
Suitcase arrived ahead of schedule,(no mean feat , compared with the postal delivery)This was a great relief at this stressful time.
Would recommend without reservation. Customer service responded promptly to my concerns.
June 22, 2026
The interface is simple and easy to…
The interface is simple and easy to use. The tracking feature works well.
The service providers are reliable.
I wish there were a way to schedule both the outbound and return shipments in a single transaction.
It's a hassle to have to create two separate transactions for this.
June 21, 2026
Very efficient transport
Very efficient transport of my holiday bag. Very punctial and efficient. Saves me a lot of hassle with airport check-ins and hauling a big bag from place to lace.
Highly reccomend.
June 2, 2026
Unprompted review
Picked up on time
Picked up on time, seemless, great communication, delivered on time and in great condition. Expensive but if you need something moved great service.
June 14, 2026
All great from booking to bag delivery
From booking to bag delivery, everything went to plan.
Was advised that there would be a customs fee which was notified by FedEx when the bag was at customs. Paid this promptly and received confirmation that bag had cleared and was on its way. Delivery on time and communication great. Would definitely use again in similar circumstances (traveling for several weeks, needed to send additional bag back to family base to lighten our load)
June 9, 2026
Door to Door
Door to Door! Fast! DHL is a great service. I had problems with FEDEX...hopefully DHL is the delivery service for the future.
June 20, 2026
Great support as usual
Great support as usual. International shipping can produce the unexpected. The staff at My Baggage are consistent in their responsiveness and their knowledge.
June 20, 2026
Perfect collection and delivery all on…
Perfect collection and delivery all on schedule
June 17, 2026
Reliable and professional
Second time using this service and once again it was a great experience. A big thanks to Cameron whose help has been invaluable through the process. Highly recommend !
June 20, 2026
Very easy process
Very easy process. Picked up at hotel. Delivered to home in perfect condition. Such a relief to off-load my extra luggage and enjoy the rest of my luggage knowing it was in good hands.
June 15, 2026
Fantastic service- uncomplicated
Fantastic service- uncomplicated, reliable and able to track from door to door
June 15, 2026
We are extremely happy with our product…
We are extremely happy with our product shipping
June 19, 2026
Cheapest and the best!
This service was the cheapest option but it was so efficient, I got my baggage back in the exact same condition and I was notified of the process for the whole time.
June 15, 2026
Unfortunately two suitcases were left…
Unfortunately two suitcases were left on my doorstep, no signature requested ( but required ). Unfortunately unsecured so I won’t use again for moving cases.
June 18, 2026
Reply from My Baggage
Hi Ruth, thank you for your review and for using My Baggage.
We’re sorry to hear that your suitcases were left unattended and understand why this caused concern. While a signature is not guaranteed for any shipment, drivers would normally only leave items if they consider the location to be safe, secure and out of view.
As the delivery took place on a Friday, the driver may also have believed that completing the delivery was in your best interests, as an unsuccessful delivery attempt could have delayed the shipment until the following Monday. However, we appreciate that you did not feel the location was sufficiently secure and understand your disappointment with the delivery experience.
We will ensure your feedback is noted, as the safe handling and delivery of customers’ belongings is very important to us.
If you need anything else, please let us know. Our customer service team is available via email, phone, and live chat.
It was easy to fill the form except for…
It was easy to fill the form except for the custom form, but this is administration not mybaggage. The driver was courteous and helpful. It would be nice to be informed of the time of picking up like one or two hours beforehand so as not to wait all day.
June 14, 2026
Never showed up
Received email with confirmation of date pickup and courier.
Courier never showed up.
My baggage advised it’s my responsibility to arrange DHL independently.
Better just go through DHL
June 18, 2026
Unprompted review
Reply from My Baggage
Hi Andrew, thank you for your review. We're very sorry to hear of any issues with your collection. It is very rare for there to be any issues with a collection as it is always in the drivers best interest to collection all shipments.
If your collection does require any additional confirmation, this will be clearly advised in your confirmation emails. Whilst the vast majority of collections will be collected automatically, the courier will requrie confirmation in some instances before a driver can be dispatched.
Our customer service team are more than happy to assist if you have any issues with confirming your collection and can contact the courier to help as much as possible. Our team are also happy to rebook your collection free of charge and monitor this for you to ensure this is collected.
If you need anything else, please let us know. Our customer service team is available via email and phone at www.mybaggage.com/contact.
so easy and scheduling was a pleasure
so easy and scheduling was a pleasure! Looking forward to using your service again!
June 18, 2026
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