mybaker.co Reviews 48

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting their delicious taste and beautiful presentation. Many people appreciate the smooth ordering process and the reliable delivery service, often noting that orders arrive on time and are handled with care. The staff is frequently commended for their professionalism, helpfulness, and attentiveness, making the overall experience positive for consumers. However, some customers also noted occasional issues with product quality, specifically mentioning dryness or a less-than-satisfactory taste in a few instances. A small number of people also felt that the appearance of their cake did not fully meet their expectations, or that personalized messages were not executed to a high standard.

What people talk about most

Product

Consumers find product to be positive, consistently praising the cakes for their incredible taste, beautiful... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the incredible taste, high-quality... See more

Order

People report positive experiences with order. Customers found the ordering process smooth and effortless,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team, including individuals... See more

Delivery service

Reviewers express satisfaction with the delivery service. Customers consistently praise the punctuality and... See more

Based on these reviews

Rated 5 out of 5 stars

Ordered a cake for the first time with this company. Was a little reluctant, booking all online without knowing any history. The communication were regular. The man who delivered on the morning, hand... See more

Rated 5 out of 5 stars

I ordered a birthday cake for my daughter and I couldn’t have been more impressed. The cake was absolutely stunning to look at and tasted even better, truly one of the best cakes we’ve ever had. The i... See more

Rated 5 out of 5 stars

Superb birthday cake for my son. We get a cake from My Baker every few months and they’re always beautifully presented and delicious! The little personalised message was a lovely finishing touch and... See more

Rated 5 out of 5 stars

After a great experience with my birthday cake last year, we decided to order our wedding cake from MyBaker. What a great success! The cake was beautiful, decorated with flowers that matched our c... See more


Company details


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4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 5 out of 5 stars

Beautiful birthday cake.

Ordered a cake for the first time with this company. Was a little reluctant, booking all online without knowing any history. The communication were regular. The man who delivered on the morning, handled the cake with care. The cake was better than I'd expected and it tasted incredible. So fresh!!!!
So happy and so were the birthday girls.

April 4, 2026
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Rated 5 out of 5 stars

What an amazing cake and even better…

What an amazing cake and even better customer service! Thanks so much to Mark for helping me create such a beautiful cake.

March 25, 2026
Unprompted review
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Reply from mybaker.co

Thanks Maddie, it was our pleasure.

We look forward to taking care of your next cake need, as and when it arises.

Best wishes,
Mark, Mel and the My Baker team

Rated 5 out of 5 stars

Amazing service and delicious cake!

Mark and the team were absolutely amazing! They did everything they could to ensure they could fulfill our order and make the tight delivery slot I had given them. The cake was beautiful and tasted incredible. Would 100% recommend.

March 17, 2026
Unprompted review
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Reply from mybaker.co

Thanks Maia! We're delighted we were able to assist with our premium service for tight delivery slots!

And we're chuffed that everyone loved the cake!

We look forward to taking care of your cake needs again in the future.

Best regards,

Mark and the team.

Rated 5 out of 5 stars

Fantastic!

The cake was fantastic and enjoyed by everyone, delivery was also right on schedule. The team took onboard small details I asked for and were super responsive on email. I have ordered from MyBaker twice for two separate corporate cakes and would recommend!

February 26, 2026
Unprompted review
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Reply from mybaker.co

What a lovely review to receive Stephanie! We're delighted that our cake was enjoyed by all!

Rated 5 out of 5 stars

Beautiful unicorn cake

We had fantastic experience with MyBaker. Ordering was simple and we recieved great customer service when I had to change the order. Cake was delivered on time and its perfect. Thank you. We will use this company again.

March 8, 2026
Unprompted review
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Reply from mybaker.co

So glad to hear it went down a treat Eva! Thanks for taking the time to write this review.

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Rated 5 out of 5 stars

Efficient service and timely delivery

Efficient and timely delivery, also excellent customer satisfaction management. Mark gave me a very good customer support service. Keep up the good work. Thank you

February 28, 2026
Unprompted review
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Reply from mybaker.co

Thanks Sarah-Louise, we're so glad you enjoyed the cake!

Rated 5 out of 5 stars

Great cake!

Mark was so easy to deal with, the cake was a quick turnaround, bespoke to what I needed and it tasted insane! Thank you

March 3, 2026
Unprompted review
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Reply from mybaker.co

Thanks Jen - genuinely our pleasure!

Rated 5 out of 5 stars

First time ordering from my baker and…

First time ordering from my baker and it did not dissapoint. Ordered for a corporate event and everyone loved the treats. There was so many choices when ordering which is great. Delivery came before event was due to start which is a great result. All the treats looked incredible too, high quality finish, not ruined in transit either. The main take away though is that there was not one bad bit of feedback so overall a success.

February 12, 2026
Unprompted review
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Reply from mybaker.co

Very kind of you to take the time to write this Jack! We look forward to taking care our your sweet treats spreads again in the future!

Rated 5 out of 5 stars

Exceptional Experience from Start to finish

Exceptional Experience from Start to Finish!

I had an absolutely wonderful experience with mybaker.co. Their online ordering process was smooth and effortless, and the variety of options made it easy to find the perfect cake for a very special occasion—my daughter’s birthday.

The cake itself was beyond impressive. The quality, flavor, and presentation were all outstanding, and you could tell it was made with real care and craftsmanship. What also stood out was their customer service. They were attentive, responsive, and genuinely committed to making sure everything was perfect.

It’s rare to find a service that delivers on every level, but mybaker.co truly did. I’ll definitely be ordering again. Highly recommended.

Thank you very much.
AA

February 9, 2026
Unprompted review
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Reply from mybaker.co

Dear Ali,

Thank you so much for this kind review. We know that a daughter's birthday is a really special occasion, and that lots of families have to spend birthdays apart.

That's why we go the extra mile to make sure every cake is special, and delivered efficiently.

Best regards,

Mark
My Baker

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Rated 5 out of 5 stars

"To infinity and beyond


"To infinity and beyond! 🚀 Massive thanks to the team for this stunning Toy Story cake for my son’s 5th birthday. It was the star of the show and tasted amazing! 🎂✨"

January 31, 2026
Unprompted review
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Reply from mybaker.co

Thanks Jemma - our pleasure!

Rated 2 out of 5 stars

Great looks but...

I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience:
- Ease of ordering 9/10
- Delivery 8/10
- Looks of the cake 7/10
- Actual taste 2/10

All in all, if you are in trouble and need a next day delivery mybaker is the one to support you. However, if you have more time and would prefer better quality I would recommend using another company.

January 14, 2026
Unprompted review
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Reply from mybaker.co

Thanks for taking the time to share your experience. We’re really glad we could help with a last-minute order and that the ordering and delivery worked well for you.

We completely respect that taste is subjective, and we’re sorry the cake wasn’t to your liking on this occasion. As many of our other reviews show, most customers rate both the look and taste of our cakes very highly, and we’re always keen to learn from feedback like this.

Thank you again for choosing My Baker when you needed a next-day solution.

— The My Baker Team

Rated 3 out of 5 stars

Not a good value for money

We ordered a vegan red velvet cake for my daughter’s birthday. The taste was not good and the cake was falling apart when cutting. Overall, would not recommend this company.

December 7, 2025
Unprompted review
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Reply from mybaker.co

Hi Elena, thanks for your feedback. I’m sorry to hear the cake didn’t meet expectations on this occasion, especially for a birthday celebration. We always aim for cakes that both taste great and cut well, so it’s disappointing to hear this wasn’t your experience. We appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent Service & Delicious Cake!
I ordered from MyBaker.co and the whole experience was fantastic. The service and delivery were smooth and reliable, and the cake was absolutely delicious — fresh, beautifully made, and exactly what I was hoping for. I’ll definitely be ordering from them again. Highly recommend!

November 30, 2025
Unprompted review
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Reply from mybaker.co

Hi Karishna,

Many thanks for these kind words -we're glad our cake hit the spot!


We look forward to taking care of the next one for you.

Best wishes,
Mark, Mel and the My Baker team.

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Rated 5 out of 5 stars

MyBaker Wedding Cakes

We used MyBaker for our wedding cakes. We had a two-tiered more traditional cake and 30 minis, which looked beautiful and tasted delicious, both standard and allergen-friendly versions! We had an excellent experience from start to finish, the team took the time to understand our vision and could not have been happier with the end result! Highly recommend, thank you team!

November 20, 2025
Unprompted review
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Reply from mybaker.co

Thanks for this kind review Robyn, we're glad everything went down a treat! Wishing you and hubby a fantastic life together!

Rated 5 out of 5 stars

Fast and Delish!

Fast. Quick. Home delivery. Delicious Cake. I found this company as I needed a corporate cake with a logo. I had little time. But the staff member was very lovely. He talked it through on the phone. I made the order and it was delivered on time. Everyone loved the cake- it was delicious and they wanted more. I would definitely recommend them!

November 18, 2025
Unprompted review
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Reply from mybaker.co

Hi Samina,

Many thanks for this kind and generous review!

We always here for cakes for the office and the home, so just let us know if we can help again.

Best wishes,

Mark, Mel and the My Baker team.

Rated 5 out of 5 stars

Great Quality of Service and Biscuits

Mark and the team were very helpful, with a quick response time and no questions were too much.

We requested a large order with a short turnaround and we were not disappointed. The quality of the biscuits were exactly what we hoped for and we received great feedback. Thank you again and we look forward to ordering from you again

November 4, 2025
Unprompted review
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Reply from mybaker.co

Hi Cheyenne,

Thanks for this lovely review, it was a pleasure to serve you and the team.

If you have any other upcoming celebrations or milestone events, we would be delighted to help.

Best wishes,

Mark, Mel and the My Baker team

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. We were late ordering and they were so helpful with advice and ideas. I would highly recommend this company and Mark was professional and very accommodating. They kept in touch on the day of the delivery letting us know when the cake would be delivered. We will definitely use them again.

October 15, 2025
Unprompted review
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Reply from mybaker.co

Our pleasure Kim! We pride ourselves on making sure things run smoothly.

If you have another milestone or celebration coming up, we'd love to help!

All the best,
Mark, Mel and the My Baker team

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Rated 5 out of 5 stars

we had a bespoke cake made and they…

we had a bespoke cake made and they were very patient with our request and always on hand when we had a question. The cake was amazing and the delicious.

highly recommend.

October 5, 2025
Unprompted review
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Reply from mybaker.co

Our pleasure Attia!

Rated 5 out of 5 stars

If its excellence in baking you want Mybaker is it

Was looking for a special birthday cake for my Wife's birthday.
The whole experience with Mybaker from start to finish was excellent with great communication and an excellent delivery exactly as requested and promised.
As far as the cake went -well it was not cheap but I definitely got what I had paid for. The cake was a very tall work of art - superb baking, superb quality ingredients, and superb taste. Not overly sweet it was a really excellent cake .
Wholeheartedly recommend Mybaker

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful cake...

We had a beautiful and delicious cake made by My Baker for a magazine launch event. Special thanks to Mark for the extra quick turnaround time with the edible photo print!

September 18, 2025
Unprompted review

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