Ordered a cake for the first time with this company. Was a little reluctant, booking all online without knowing any history. The communication were regular. The man who delivered on the morning, hand... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful birthday cake.
Ordered a cake for the first time with this company. Was a little reluctant, booking all online without knowing any history. The communication were regular. The man who delivered on the morning, handled the cake with care. The cake was better than I'd expected and it tasted incredible. So fresh!!!!
So happy and so were the birthday girls.
What an amazing cake and even better…
What an amazing cake and even better customer service! Thanks so much to Mark for helping me create such a beautiful cake.

Reply from mybaker.co
Amazing service and delicious cake!
Mark and the team were absolutely amazing! They did everything they could to ensure they could fulfill our order and make the tight delivery slot I had given them. The cake was beautiful and tasted incredible. Would 100% recommend.

Reply from mybaker.co
Fantastic!
The cake was fantastic and enjoyed by everyone, delivery was also right on schedule. The team took onboard small details I asked for and were super responsive on email. I have ordered from MyBaker twice for two separate corporate cakes and would recommend!

Reply from mybaker.co
Beautiful unicorn cake
We had fantastic experience with MyBaker. Ordering was simple and we recieved great customer service when I had to change the order. Cake was delivered on time and its perfect. Thank you. We will use this company again.

Reply from mybaker.co
Efficient service and timely delivery
Efficient and timely delivery, also excellent customer satisfaction management. Mark gave me a very good customer support service. Keep up the good work. Thank you

Reply from mybaker.co
Great cake!
Mark was so easy to deal with, the cake was a quick turnaround, bespoke to what I needed and it tasted insane! Thank you

Reply from mybaker.co
First time ordering from my baker and…
First time ordering from my baker and it did not dissapoint. Ordered for a corporate event and everyone loved the treats. There was so many choices when ordering which is great. Delivery came before event was due to start which is a great result. All the treats looked incredible too, high quality finish, not ruined in transit either. The main take away though is that there was not one bad bit of feedback so overall a success.

Reply from mybaker.co
Exceptional Experience from Start to finish
Exceptional Experience from Start to Finish!
I had an absolutely wonderful experience with mybaker.co. Their online ordering process was smooth and effortless, and the variety of options made it easy to find the perfect cake for a very special occasion—my daughter’s birthday.
The cake itself was beyond impressive. The quality, flavor, and presentation were all outstanding, and you could tell it was made with real care and craftsmanship. What also stood out was their customer service. They were attentive, responsive, and genuinely committed to making sure everything was perfect.
It’s rare to find a service that delivers on every level, but mybaker.co truly did. I’ll definitely be ordering again. Highly recommended.
Thank you very much.
AA

Reply from mybaker.co
"To infinity and beyond
"To infinity and beyond! 🚀 Massive thanks to the team for this stunning Toy Story cake for my son’s 5th birthday. It was the star of the show and tasted amazing! 🎂✨"

Reply from mybaker.co
Great looks but...
I used MyBaker when I missed ordering a birthday cake in advance and the company managed to deliver one the following day. Here's the whole experience:
- Ease of ordering 9/10
- Delivery 8/10
- Looks of the cake 7/10
- Actual taste 2/10
All in all, if you are in trouble and need a next day delivery mybaker is the one to support you. However, if you have more time and would prefer better quality I would recommend using another company.

Reply from mybaker.co
Not a good value for money
We ordered a vegan red velvet cake for my daughter’s birthday. The taste was not good and the cake was falling apart when cutting. Overall, would not recommend this company.

Reply from mybaker.co
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent Service & Delicious Cake!
I ordered from MyBaker.co and the whole experience was fantastic. The service and delivery were smooth and reliable, and the cake was absolutely delicious — fresh, beautifully made, and exactly what I was hoping for. I’ll definitely be ordering from them again. Highly recommend!

Reply from mybaker.co
MyBaker Wedding Cakes
We used MyBaker for our wedding cakes. We had a two-tiered more traditional cake and 30 minis, which looked beautiful and tasted delicious, both standard and allergen-friendly versions! We had an excellent experience from start to finish, the team took the time to understand our vision and could not have been happier with the end result! Highly recommend, thank you team!

Reply from mybaker.co
Fast and Delish!
Fast. Quick. Home delivery. Delicious Cake. I found this company as I needed a corporate cake with a logo. I had little time. But the staff member was very lovely. He talked it through on the phone. I made the order and it was delivered on time. Everyone loved the cake- it was delicious and they wanted more. I would definitely recommend them!

Reply from mybaker.co
Great Quality of Service and Biscuits
Mark and the team were very helpful, with a quick response time and no questions were too much.
We requested a large order with a short turnaround and we were not disappointed. The quality of the biscuits were exactly what we hoped for and we received great feedback. Thank you again and we look forward to ordering from you again

Reply from mybaker.co
What a fantastic company
What a fantastic company. We were late ordering and they were so helpful with advice and ideas. I would highly recommend this company and Mark was professional and very accommodating. They kept in touch on the day of the delivery letting us know when the cake would be delivered. We will definitely use them again.

Reply from mybaker.co
we had a bespoke cake made and they…
we had a bespoke cake made and they were very patient with our request and always on hand when we had a question. The cake was amazing and the delicious.
highly recommend.

Reply from mybaker.co
If its excellence in baking you want Mybaker is it
Was looking for a special birthday cake for my Wife's birthday.
The whole experience with Mybaker from start to finish was excellent with great communication and an excellent delivery exactly as requested and promised.
As far as the cake went -well it was not cheap but I definitely got what I had paid for. The cake was a very tall work of art - superb baking, superb quality ingredients, and superb taste. Not overly sweet it was a really excellent cake .
Wholeheartedly recommend Mybaker
Beautiful cake...
We had a beautiful and delicious cake made by My Baker for a magazine launch event. Special thanks to Mark for the extra quick turnaround time with the edible photo print!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







