My Canada Payday Reviews 

1,159
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and easy to use, often noting quick fund deposits. People frequently highlight the excellent customer service, describing staff as friendly, polite, and helpful. The application process is also simple and straightforward, contributing to a positive and reliable overall experience. However, some customers were dissatisfied with the loan approval process, noting it was not always quick, with delays extending for days. A few people mentioned being unable to get accepted or felt their time was wasted, especially if self-employed, leading to frustration with the application outcome.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and reliability. Many reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as world-class, wonderful,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy and fast. Many... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great place to borrow when needed, easy and fast, excellent customer service and friendly staff. So easy to use, highly reccomend

Rated 5 out of 5 stars

When I got the news that I was accepted it was only minutes before I signed the agreement and I had the money in my account..Great service mycanadapayday..

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I would like to take this opportunity to comment on the excellent service I rec'd from My Canada Payday. Yes my loans have been approved However even if I wasn't approved. I would have to s... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,159)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wasted time

If I could give a lower rating I would even when you are able to cover it just becomes a big waste of time when you put all your info in to be turned away and told to come back in 30 days. Trust me no one's coming back in 30 days you had your chance another long place will do it

February 13, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Approved

My experience was great, it was done quickly and professionally and the customer service is superb website is easy to navigate thank you 😊

January 7, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent

The Lady on the phone was very patient and guide me through everything I definitely will let people know about your store

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very reputable company

Very reputable company. If u need money for any emergency or just extra cash, pay bills, I recommend My Canada Payday. They are friendly, fast service, there response time is so fast.

Ron

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very easy

Very easy. Don't need to talk to anyone on phone or anything. It was quick and not have to do 3 or 4 references Wich doesn't matter anyways cause it's people you can just ask and answer a few questions. But yeah it was fast and easy no hassles

December 11, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

False info on the website or employees who dont know what they are talking about

I phoned before applying to ask if they accepted disability and was told they do. My application was denied. When I called to ask why they told me they dont accept disability. I looked on their FAQ and it specifically said they do accept it. Then they tried to say their policy changed and they hadnt updated the site. They tried to give me several reasons why it was not approved but none of them were applicable. Glad I didnt give them my debit info that they requested. I called them instead.

December 8, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look