My Canada Payday Reviews 

1,159
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, efficient, and easy to use, often noting quick fund deposits. People frequently highlight the excellent customer service, describing staff as friendly, polite, and helpful. The application process is also simple and straightforward, contributing to a positive and reliable overall experience. However, some customers were dissatisfied with the loan approval process, noting it was not always quick, with delays extending for days. A few people mentioned being unable to get accepted or felt their time was wasted, especially if self-employed, leading to frustration with the application outcome.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and reliability. Many reviewers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as world-class, wonderful,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendly, helpful, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy and fast. Many... See more

Response time

Customers consistently note positive experiences with response times, with many reviewers praising the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great place to borrow when needed, easy and fast, excellent customer service and friendly staff. So easy to use, highly reccomend

Rated 5 out of 5 stars

When I got the news that I was accepted it was only minutes before I signed the agreement and I had the money in my account..Great service mycanadapayday..

Rated 5 out of 5 stars

I’ve always had an amazing experience with this company. They’re trustworthy, knowledgeable people. Transparency is wonderful with this company and good thing you can call to speak them if needed!! Th... See more

Rated 5 out of 5 stars

I would like to take this opportunity to comment on the excellent service I rec'd from My Canada Payday. Yes my loans have been approved However even if I wasn't approved. I would have to s... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Online payday loans in Canada. Borrow up to $1500 and get the funds in your account immediately.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,159)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

I am a current customer with my canada payday. I referred my boyfriend to them and he makes $1000 after taxes weekly. So $4000 a month NET pay. He had a couple sick days for his last pay so it was a bit lower but even with that he still makes more than enough to pay back a $200 loan. Anyway we were told to send in 6 months of transaction history. You can only download two months and you have to convert it from excel to pdf. We then had to screenshot the additional 4 months of transactions which took 50 screenshots. Anyway it took them 5 hours to review only for them to deny him because his pay is "too low". Which they could've told us in the first half hour as that was on the first attachment we sent. His last pay was 600 for one week I make the same on EI and I got approved. We wasted so much time and effort for them to take 5 hours only to deny us when they could have told him right away so we could have went with a different company. Also, other companies only request 60 days of bank statements. ABSOLUTELY HORRIBLE EXPERIENCE I WILL NEVER BE BACK.

December 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Satisfied Customer

Always a pleasure speaking with customer service; friendly, professional, and efficient. Appreciate the non-judgemental attitude. Loan process is simple and fast. I'm a satisfied customer - highly recommended by moi.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

The services I have received from this…

The services I have received from this company have been of high professionalism. This is the third time am borrowing and each experience has been easy and fast. Customer service is excellent and they treat you with courtesy. Once your personal information is verified you get your funds instantly. I love doing business with them

November 22, 2024
Unprompted review
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Rated 1 out of 5 stars

Very disappointing and unreliable lender waste of time

Very, very unreliable with moody customer service reps. Even if I borrowed small amounts under $175.00 from this company and paid it back in time or having it deducted from my account, it is a hassle and waste of time to deal with these guys.

Take your business elsewhere, where you are appreciated as a customer and treated as such, by this garbage company. They are worse than the bank to give you a small loan, to help you till your next payday comes. I wonder, how do they stay in business or how long they will manage to stay afloat, make a profit, pay for their store and staff, if everybody even with a good income, is getting declined. After being told verbally, that you are approved. Here you are, waiting for the money, when after 2 hours of hassling and 5 phone calls, you receive an email denying you, 1* for the in existent help and attitude.

October 27, 2024
Unprompted review
Rated 5 out of 5 stars

I have used My Canada Payday Loan on…

I have used My Canada Payday Loan on several occasions in the past. They are fast friendly people eager to help you. They will tell you either way if you got the loan. Their rates are good and flexible when in need. Even in toughest times they come through.
Thanks
Don

October 24, 2024
Unprompted review
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