mycar Tyre & Auto Reviews 

Recently the staff at mycar Tyre & Auto gave me a thorough service and clearly explained what they needed to do beforehand. One task they completed was a coolant flush as I had wrongly mixed two different types together myself over the weekend. For this reason I promised my family I would ask a mechanic to show me where to put oil & coolant in my car. A mechanic kindly did this for me before I left.

Customer service straight forward
open communication with dealing with the problem of my car
my car worker’s explained in good detail about what they were doing on my car and were fairly straightforward about it

I just arrived back from Victoria, Car tyres x 2 punctured by pot holes / nails. Luke explained the perils, of wear and tear, profiles, the pitfalls of having 4 different tyres on the car. The service was seamless. Staff/fitters very professional. Luke outlined the MyCar package/ benefits. He was also able provide a discount, to lesson the pain and despite being busy, managed to address all the issues while I waited. 4 new tyres. 1st class service, could not fault them .I attended 3 other Mycar outlets and not one of them gave me options. My Car Brookvale at least directed mr to Luke and his team for which I'm greatful. A really happy customer.. Sandy

I had a fantastic experience with MYCAR Indooroopilly. My old reliable car's gear stick stopped working, and thanks to RACQ, I was able to get it safely to the workshop around 5 pm.

The mechanic who helped me was one of the most honest, professional, and helpful people I've dealt with. He diagnosed and fixed the problem promptly, completed the work on time, and, to my amazement, didn't charge me a cent!

I've been taking my car to MYCAR Indooroopilly for several years, but this experience really reinforced why I keep coming back. It's refreshing to find a company you can genuinely trust. I highly recommend MYCAR Indooroopilly to anyone looking for reliable, honest, and high-quality service.

Great service & people I can trust for doing professional work & not overcharging
Just booked in my wife’s car too 👍👌🏽🙏👏

I needed a service on my car and rang at 9:15 am, I spoke to Ryan who said they could complete the car service at 10:30 am that day. I dropped the car in and in a few hours my car was serviced- the battery and wipers needed replacing- great. All work completed and I was on my way. Thank to Ryan and the team at Drummoyne.

Huge thankyou to the absolute legends at MyCar Broadbeach. After discovering a new warning light on the dash on my morning school drop off I pulled into Mycar Pac Fair on my way home and the lovely gentleman that served me took the time to understand my problem without making me feel like an in convenience even though they were very busy. Turns out it was a new lightbulb that was needed and 2 mins later I was on my way. THankyou so much again! In a word where people are of ten in a hurry and rude you absolutely made my week. Legend!!

I had my car serviced last Tuesday, 7/7/26. Unfortunately, by Sunday, while driving on the Tuggeranong Parkway, I heard a loud metal scraping noise coming from underneath my car. At first, I thought I had a flat tyre or that the rim was scraping on the road, which was quite alarming. I inspected the car but did not know where it was coming from.

As a result, I was unable to make it to work on time, which meant letting my colleagues down, and I had to arrange for my car to be towed from a very busy parkway to have it inspected.

I returned the car to your workshop on Monday, where I was advised that the undercarriage flap had come loose because the screws had not been tightened sufficiently during the service. The screws were replaced, and I was able to continue on my way.

While I appreciate that the issue was relatively straightforward to fix, I was disappointed that no apology was offered for the inconvenience, stress, and disruption it caused. More importantly, the situation could have had much more serious consequences. Had the problem involved something more critical, such as a loose wheel or another safety-related component, the outcome could have been devastating.

I understand that mistakes can happen, and I appreciate that the issue was rectified. However, I believe every customer deserves careful attention and genuine care, particularly when their safety is involved. I hope you can appreciate how frightening this experience was and how easily it could have ended differently.

As a Registered Nurse, I strive to provide every patient with the highest standard of care because I know that every person is someone's loved one. I hope that same level of responsibility and care is reflected across all professions, especially when people's safety is entrusted to them.

I share this feedback not to assign blame, but in the hope that it encourages greater attention to detail and reinforces the importance of customer care and safety for everyone.

Awesome service from the team at mycar. Do yourself a favour and book your car in.

DISGUSTING service. Was told management changed and they have no record of our tyre warranty. The worker at the time said he fixed the flat tyre with glue- for an additional 50 dollars. Dad was driving and the wheel blew again. We went back and they didn't want to change the tyre for us. We eventually left not paying because he realised the man LIED about gluing the tyre after inspection. You are so lucky that dad wasn't on the freeway in his ute when it happened. I'll be taking this as far as I can.

Great communication, very friendly service and an unbeatable price. Highly recommended.

could'nt tighten my wheel nuts up tight enough,
with pathetic mazda wheel brace.
ducked into mycar again!
luke tighten them to torque.
can't thank him enough as usual.

This team is the best, friendly, fast and deliver as promised every time. Highly recommended :) always a happy customer

Thank you very much to Drew for assisting with my breakdown. Unfortunately a Friday afternoon breakdown on the Hume and I was stuck. Drew and his team provided excellent communication and honest details about the breakdown and offered solutions to what they could and couldn’t do for rectify a major issue.

They are very professional!
And did a very good job with my car!

Once again another positive experience from the team at MyCar Bateau Bay, I’ve been using this store for years now and never had a problem, friendly staff and an easy online booking process that took me about 5 minutes. I asked for two new front tyres to be fitted with a wheel alignment and asked it to be done in an hour and a half, after an hour and 25 minutes I received a text to say it was done, and very reasonably priced, good work guys, thank you and I’ll definitely see you next time.

Came in with an external light issue, the gentlemen fixed it right quick, and free of charge. Very generous customer service, with quick and efficient hands-on service. 10/10!

Josh of Kirwan working at mycar was excellent customer service rep for the business. Gave great advice of upcoming deals, and I will be back. Cheers Rick

Was quoted $50 to fix my tyre then rang and tried to tell me I needed a new tyre(was a brand new tyre with a tech screw in it, not in The sidewall)
Then charging me $33 to get my tyre back, total scam, will never go there again.