mycar Tyre & Auto Reviews 

131,844
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36,391 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful approach, often going above and beyond to assist with excellent service. Many people highlight the efficiency and quality of work, alongside transparent communication and reasonable pricing. However, some people experienced issues with the quality of work, reporting new problems after service, missed maintenance, or incomplete repairs. Additionally, a minority of reviewers were not happy with customer service, citing instances of being ignored, argumentative staff, or a lack of clear after-sales explanations.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the fantastic, excellent,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and friendly... See more

Customer service

Customers generally report positive experiences with customer service, highlighting the quality of work and... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be very reasonable and... See more

Product

Reviewers highlight ambiguous aspects of product. While some customers found super discounts on tyres and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at MyCar were very friendly, explained what they would be doing and the work was carried out in the time specified. I have been going to them now for 3 years and have always been very pleas... See more

Rated 5 out of 5 stars

Recently the staff at mycar Tyre & Auto gave me a thorough service and clearly explained what they needed to do beforehand. One task they completed was a coolant flush as I had wrongly mixed two diffe... See more

Rated 5 out of 5 stars

I just arrived back from Victoria, Car tyres x 2 punctured by pot holes / nails. Luke explained the perils, of wear and tear, profiles, the pitfalls of having 4 different tyres on the car. The servi... See more

Rated 5 out of 5 stars

Completed in a timely manner and for a reasonable price (was quoted elsewhere for a higher log book service). They advised that there was something further that needed to be l completed on my car and... See more



Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

132K reviews

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Asks customers to review

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4.7

All reviews

(131,844)

35,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The friendly and prompt service was second to none.

The friendly and prompt service was second to none. The staff at mycar Tyre and Auto - Arana Hills are excellent. I have been servicing my two vehicles with them for the past four years and couldn't be happier with the service they provide. I highly recommend them to anyone looking for a quality tyre and auto service at a great price.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Tyre puncture fixed on the spot for free

When driving to an appointment today my tyre started making a noise like a flat. I pulled over and discovered a bolt head in the middle of the front tyre tread. The tyre was still fully inflated so we called Mycar tyre and auto Findon - they said bring it straight in - they fixed it on the spot (12mm bolt in tyre) they didn't charge for the service and the tyre is completely fixed.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

You were able to fit me in at short notice, provided a time frame that worked with my schedule and your friendly team delivered on what you had promised.

Thank you so much for getting the job done quickly and getting my day back on track!

Recommended :)

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had an unexpected slow puncture in my…

I had an unexpected slow puncture in my rear driver's side tyre and needed help urgently. I called MyCar Cranbourne Park on my way home from work today 29/06/2026 and they were able to fit me in at 3:00 pm. By 3:30 pm, my tyre had been repaired and I was back on the road.

They refilled the water tank for my windscreen, reset the electronics, and checked the other tyres for me all for a reasonable price I was so surprised. I’m not sure of his name but, he said they do vehicle services as well. I’m seriously considering switching thank you so much.

The service was super friendly, efficient and professional, and I really appreciated how quickly they helped me. What could have turned into a very stressful day was handled with ease. Thank you to the team for the excellent customer service.
Highly recommend! 🌟🌟🌟🌟🌟

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you! Sergio

I had a really great experience with Mycar Kellyville. After damaging my wheel, I was pretty stressed, but Sergio went above and beyond to help me out. He took the time to assess the issue and made sure everything was handled quickly and professionally.
Thanks to Sergio’s help, my car was back on the road in no time, and the whole process was much smoother than I expected. It’s rare to come across such genuine, helpful service these days.
Highly recommend Mycar Kellyville – especially Sergio for his outstanding customer service!

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

When service was done

When service was done, oil cap was left off which then caused belt to shred due to oil slowly leaking over engine. And of cause they would not own their mistake

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Nice staff

Nice staff. Good explanation of work required and the car is now running as it should. 😀

June 6, 2026
Rated 1 out of 5 stars

Poor attitude from such cowards

Poor attitude from such cowards! So yeah really bad customer service I wouldn’t recommend trusting these guys. They are a bunch of smart arses!!

June 29, 2026
Unprompted review
mycar Tyre & Auto logo

Reply from mycar Tyre & Auto

Hi Lad​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Awful experience

I went in for service, they told me I needed new tyres, I got the tyres put on and they broke my suspension, they then told me it was always like that I could just feel it now because I had new tyres! They then gave me the serious run around for weeks when I tried to get my insurance to cover the price of the damage. They treated me like a complete idiot and I have a $3000 issue with my car now for the privilege.

April 24, 2026

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