While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered two items, received only one. Tried chatting online, no one responds. Instead you get an email reflecting what you said and somehow there is a response (one word) from there side. No one respo... See more

Rated 1 out of 5 stars

Placed my order on 2018/11/12, received shipping confirmation on 2018/12/05. Tracking my order always results in preparing shipping status. Tracking my parcel always results in item not found. Sent lo... See more

Rated 1 out of 5 stars

I ordered a watch as a gift on 11/18/2018, sent several emails looking for tracking information and kept getting an automated response. Finally received item 1/2/2019 and its broken, tried again to co... See more

Rated 1 out of 5 stars

I was scammed. I have not received my order that was placed on 11/14/2018 and the money was taken. Made many many attempts requesting status and finally a refund and receive the same automatic respons... See more

Company details

  1. Cell Phone Accessory Store
  2. Cell Phone Store

Information provided by various external sources

Engineered for ultimate mobile device protection without sacrificing functionality and aesthetics, here comes the Ultra Magnetic Phone Case. It's a combination of premium grade metal, silicone, tempered glass and a simple yet clever design, made extra ...


Contact info

  • South Orange Blossom Trail 8001, 32809, Orlando, United States

  • mycases.co

1.4

Bad

TrustScore 1.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I Had ordered an item 2 months back

I Had ordered an item 2 months back. I am not getting any updates. I am sending several follow ups on their customer email but only automatic reply I am always receiving. I think this is only a scam.

January 21, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t buy anything!!!

I bought a watch from this site 2 months ago. They didn’t send it. They didn’t pay my money back. I have tried to contact them many times. Do not buy anything!! They are unreliable.

January 13, 2019
Unprompted review
Rated 1 out of 5 stars

Criminal!

Placed my order on 2018/11/12, received shipping confirmation on 2018/12/05. Tracking my order always results in preparing shipping status. Tracking my parcel always results in item not found. Sent lots n lots of emails to support staff, only automated replies. No dedicated help, no help from any "human" support staff, just no help at all. Also order cancellation is not being processed and just handled with automated emails, like all my other emails. Very very disappointed about customer care.

January 3, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

TOTAL SCAM!!!!!

Ordered watch 15th November for Christmas present. Told order being processed and shipped on 22nd November. No updates since and using tracking number it says tracking has been stopped. TOTAL SCAM. DO NOT SPEND MONEY WITH THESE PEOPLE.

January 3, 2019
Unprompted review
Rated 1 out of 5 stars

Total scam !!

Total scam !! Beware this is just a website to flick your money and will never ship your items purchased.

I am reporting them to law

January 2, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

These guys are fraud

These guys are fraud. They lure you by showing good products on their site and never ship it.
Of course, orders once orders cannot be cancelled or refunded.

December 14, 2018
Unprompted review
Show reviews in all languages. (37 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look