myDelibox Reviews 

702
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic selection of authentic Italian food, noting that prices are extremely reasonable compared to other market options. Many people also highlight the exceptionally quick delivery service and wonderful packaging that keeps products completely safe during transit. Some people were dissatisfied with occasional delivery delays and long shipping times that significantly disrupted their meal plans. However, some customers also noted receiving damaged items due to careless packaging standards or rough courier handling issues. Reviewers buying these goods still appreciated the overall product quality despite these few logistics hiccups.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great selection of authentic Italian... See more

Delivery service

Clients share satisfaction on delivery service, frequently praising quick and reliable shipping times... See more

Order

People report positive experiences with order, highlighting that it is easy to make purchases online and... See more

Price

Reviewers highlight great satisfaction with the affordable prices and fair rates offered for various items.... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items such as the pasta, truffle paste,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The biscuit arrived beautifully packaged and was delightful. I chose a specific delivery date, and it was delivered as planned. After extensive searching, I found this to be one of the most affordable... See more

Rated 5 out of 5 stars

Buying the very best Italian Mineral Water - Ferrarelle - at reasonable prices (for UK). I first came across Ferrarelle Mineral Water in 1980 when I joined Hedges & Butler (part of Bass group) -... See more

Rated 5 out of 5 stars

It is pointless to set a shopping amount which allow you free delivery if you are going to ship on the last day (2 to 6 business days). Never mind, plenty of Italian shops online. This was my review... See more

Rated 5 out of 5 stars

A good selection of reasonably priced italian food and household items. I always receive everything I order within the agreed timeframe and extremely well packaged. A very reliable service I have now... See more


Company details

  1. Italian Grocery Store

Written by the company

MyDelibox - the online Italian delicatessen in the UK, at incredible low prices. We deliver in two working days everywhere in the UK mainland. Shop now!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

702 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(702)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast and efficient

Fast and efficient! Good value on most products. Looking forward to try them all. I didn't put a full 5 stars simply because the biscuits were packed arrived a it squished!

March 25, 2025
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Rated 5 out of 5 stars

Excellent offers

Excellent offers, and products at very convenient price, the company is serious and CS is great, they would walk the extra miles to resolve problems and keep their customers happy. Great job I will keep ordering from you without doubts!

February 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great products at affordable prices.

Great products at affordable prices.
Living in Italy for so many years, kids being born there, it's hard to not have all the good stuff. I checked most of the websites which are selling in UK and I find mydelibox the most affordable.

January 27, 2025
Rated 5 out of 5 stars

Good service and products

The customer service is good, the products most of the times arrives in good condition and on time.
I had few accidental damages of the product and I have been always promptly refunded.

January 2, 2025
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Rated 5 out of 5 stars

Always a great experience

I have been using myDelibox for years now and always been happy with everything. Packaging is faultless (so neat and well placed that even Monica Geller would be impressed!) sometimes it's nice to have a bit of Italy living in the UK particularly during the festive season. Thank you and keep going!

November 26, 2024
Rated 5 out of 5 stars

I love this shop

I love this shop, prices are good, they don't over charge like many others and they have genuine Italian products. Good brands too! I have bought from them many times before and I will continue to.

October 28, 2024
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Rated 5 out of 5 stars

A bite of Italy in UK

Really lovely to see our home products delivered at our house in UK, only one downside is the delivery time if you don’t pay for next day delivery. However, I would highly recommend for quality and prices. Will definitely order again.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Good online option to buy real Italian…

Good online option to buy real Italian products at reasonable prices. This is the second time I place an order and never had any issues. The order is always packaged perfectly and dispatch and delivery times are good.
Will definitely buy again

September 18, 2024
Unprompted review
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Rated 5 out of 5 stars

MyDelibox never lets you down

Been using MyDelibox for a few years. Told loads of people about it. I often send parcels as gifts to family and friends. Much more interesting than generic hampers. And MyDelibox has never let me down. I love them!

August 15, 2024
Unprompted review

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