My Divan Bed Reviews 

403
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention the fast delivery service, noting that orders arrive promptly and often ahead of schedule. Customers are also deeply impressed by the exceptional quality of the beds and headboards, describing them as sturdy, comfortable, and beautifully crafted. Additionally, buyers appreciate the helpful communication and smooth overall purchasing journey from start to finish. Some reviewers were not happy with certain assembly details, pointing out that essential fittings were tucked inside bases or that specific screws did not match expectations. A few individuals also noted that managing the heavy components or handling the packaging required extra effort during setup.

What people talk about most

Product

People report positive experiences with the product, noting that the beds are comfortable, sturdy, and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Order

Consumers find order to be positive, highlighting that placing orders online is simple and detailed.... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and strong recommendations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order with lots of detail online about the product. They fulfilled the promise to let me know the delivery date in good time. Nice assembly and delivery, completely straightforward without... See more

Rated 5 out of 5 stars

Great communication by email when I had a query, fast delivery and on a Sunday which was great. Bed is gorgeous, I got emerald green colour is spot on, feels very sturdy, upgraded to the 26” headboar... See more

Rated 5 out of 5 stars

Great service from MyDivanBed Quick delivery and communication was great throughout. Thank you Adal. Quality of bed as expected. Looks good in the room. Plenty of storage space in the ottoman base... See more

Rated 5 out of 5 stars

I absolutely loved the headboard — it’s so pretty and the material feels really high quality. It looks even better in person than it did online and feels sturdy and well-made. Delivery was smooth and... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store

About My Divan Bed

Written by the company

 
DIVAN BEDS
OTTOMAN DIVAN BEDS
MATTRESSES
HEADBOARDS
SHOP ALL

From a divan bed to mattresses, to bed frames, to headboards, to furniture. We offer it all, quality products, direct from us delivered to your door. Hassle-free! At the best prices available online. What more could you ask for?

Shop now online with MyDivanBed.co.uk with a full peace of mind guarantee. We offer a full 3 year manufacturer guarantee with all our beds and we'll deliver it to your bedroom with optional assembly service.


Fast Free Delivery On All Beds & Mattresses | Klarna/Laybuy Available

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(403)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very prompt delivery and a lovely

Very prompt delivery and a lovely, well made bed. One thing I would recommend is a sticker on the base that has the feet in it. It is difficult to keep the base shut to manoeuvre once the strap is cut.

October 20, 2025
Rated 5 out of 5 stars

100% service and quality.

Can I start of saying?... THANK YOU!!! My daughter has now hit the age of teen "sophistication" and I searched high and low for the perfect bed and you have delivered a service I'll definitely be coming back to as I have another 2 rooms I need to renovate. Definitely sceptical due to the quality promised and the price I could see but I assure anyone with concerns this company is amazing Monday 3rd was due to be delivered but received it on the 1st which couldn't of been anymore perfect allowed my to get the carpet fitted earlier than planned which made my life so much easier. I'll be updating this with a photo of it fully assembled later today but again thank you for promising a service and exceeding my expectation.100% will be recommending and returning😊😇

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great communication, great bed!

Great communication as I ordered the wrong bed, was cancelled then needed some clarification on a text which was sent by their courier - excellent communication. Was delivered 6am in the morning which was good as my Husband was up! Easy Divan bed to put together! Would definitely buy again, thanks!

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great value bed

Was a bit dubious about ordering because the price was much lower than other places, but I’m very happy with the bed, looks good and feels solid. Also had some questions when building it and was able to call the support line who helped me straight away.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bed of heaven

The driver was super helpful and the bed arrived as scheduled ( although we had requested a one day delay due to our appointments calendar ).
Overall, our experience was a good one and I would recommend the company.

October 13, 2025
Rated 5 out of 5 stars

The bed arrived fast and was well made…

The bed arrived fast and was well made and looks great. We opted for the wall mounted head board which came with everything we needed to mount to the wall. The only issue we had was the feet that needed to be fitted to both bases were inside the strapped base so had to re-strap them back together to fit the mattress on it bar that it is greatly good J

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

Not helpful at all

Not helpful at all
Very rude on telephone.
Very sarcastic on telephone
Stated they have never had anything go wrong.
Would not listen to what I was explaining when there was something wrong with product purchased.

October 6, 2025

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