My Divan Bed Reviews 

403
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention the fast delivery service, noting that orders arrive promptly and often ahead of schedule. Customers are also deeply impressed by the exceptional quality of the beds and headboards, describing them as sturdy, comfortable, and beautifully crafted. Additionally, buyers appreciate the helpful communication and smooth overall purchasing journey from start to finish. Some reviewers were not happy with certain assembly details, pointing out that essential fittings were tucked inside bases or that specific screws did not match expectations. A few individuals also noted that managing the heavy components or handling the packaging required extra effort during setup.

What people talk about most

Product

People report positive experiences with the product, noting that the beds are comfortable, sturdy, and look... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping times and... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Order

Consumers find order to be positive, highlighting that placing orders online is simple and detailed.... See more

Service

Reviewers mention positive feedback about service, highlighting great experiences and strong recommendations.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order with lots of detail online about the product. They fulfilled the promise to let me know the delivery date in good time. Nice assembly and delivery, completely straightforward without... See more

Rated 5 out of 5 stars

Great communication by email when I had a query, fast delivery and on a Sunday which was great. Bed is gorgeous, I got emerald green colour is spot on, feels very sturdy, upgraded to the 26” headboar... See more

Rated 5 out of 5 stars

Great service from MyDivanBed Quick delivery and communication was great throughout. Thank you Adal. Quality of bed as expected. Looks good in the room. Plenty of storage space in the ottoman base... See more

Rated 5 out of 5 stars

I absolutely loved the headboard — it’s so pretty and the material feels really high quality. It looks even better in person than it did online and feels sturdy and well-made. Delivery was smooth and... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Store

About My Divan Bed

Written by the company

 
DIVAN BEDS
OTTOMAN DIVAN BEDS
MATTRESSES
HEADBOARDS
SHOP ALL

From a divan bed to mattresses, to bed frames, to headboards, to furniture. We offer it all, quality products, direct from us delivered to your door. Hassle-free! At the best prices available online. What more could you ask for?

Shop now online with MyDivanBed.co.uk with a full peace of mind guarantee. We offer a full 3 year manufacturer guarantee with all our beds and we'll deliver it to your bedroom with optional assembly service.


Fast Free Delivery On All Beds & Mattresses | Klarna/Laybuy Available

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

403 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(403)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best customer service

The best customer service. Deliver drivers quick and helpful. Bed god quality and easy to put together. Had a slight issue with the headboard but contacted customer service who rectified this straight away. Will be ordering from again.

July 28, 2025
Rated 5 out of 5 stars

Lovely Base Bed and Headboard

I am loving my base bed and headboard, the quality is top notch, though the company need to train their delivery guys what is customer services, the guy who delivered my bed wasn't so friendly, and seem to be in a rush , had to fire shots with him as he wanted to just leave the bed without him putting it in the desired room and assemble it whilst I had paid for the service

July 1, 2025
Rated 5 out of 5 stars

So happy with the bed it is stunning…

So happy with the bed it is stunning and exactly what I wanted and came all assembled just had to put headboard together and a man from the company helped me out a lot. Very happy with my purchase highly reccommend !

June 30, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service . I needed the beds for a certain date , they went above and beyond to make sure I got them on time.
Very good value for money.
Would recommend to friends and family.
Thank you

June 23, 2025
Rated 5 out of 5 stars

Great choice and great price for beds

Great choice and great price for beds. Customer service was first class as we had an issue with delivery date/ time and the guy sorted it all out.
Delivery was again spot on, bit delayed due to the drivers mate not turning up for work. Phoned to say how long he was going to be and then took it all up to the room of choice ( town house top floor) without any problems.

June 2, 2025
Rated 5 out of 5 stars

Amazing

Really really fast, reliable delivery. Bed looks even better in person.

June 2, 2025
Rated 5 out of 5 stars

Good quality bed

Really happy with my new bed.Good quality
and mattress very comfortable.
I’ll definitely be ordering from this company again⭐️⭐️⭐️⭐️⭐️

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great item

Very happy with the divan love the colour,
Staff very pleasant on the phone, didn't wait long for it to be delivered, would recommend

May 27, 2025

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