MyDocExpress Reviews 136

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be convenient, efficient, and trustworthy, making it a valuable resource for obtaining medical certificates without the need for physical doctor visits. Many people appreciate the fast response times and quick delivery of medical certificates, often within minutes or an hour of consultation. The website is frequently praised for being easy to navigate and appropriate, contributing to a smooth and hassle-free user experience. However, some people mentioned experiencing delays in receiving their medical certificates, with one reviewer noting a wait of over 24 hours despite the promised one-hour delivery. Additionally, a few customers wished for the option to input previous dates for symptoms to allow for more accurate diagnoses.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its speed, efficiency, and convenience... See more

User experience

People report positive experiences with user experience, consistently finding it very fast, convenient, and... See more

Response time

Users describe positive interactions with response times, highlighting the fast and prompt action received.... See more

Website

Customers consistently note positive experiences with the website, praising its speed and reliability for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a life saver and super legit. I couldn’t get a med cert from my mother’s doctor and my Teacher is very manipulative good thing I found this website saved me all the hassle and stress

Rated 5 out of 5 stars

I like that they’re very efficient when sending the medical certificates. I also like that their website is very easy to navigate and very appropriate.


Company details

Written by the company

A telehealth company.


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service

Excellent service! The process was completed in just one day, making it fast and efficient. It was easy and very convenient from start to finish.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I had a great experience with MyDocExpress. Their service is fast, reliable and convenient. Highly recommended.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied :)

My experience with your services is quite good! I appreciate the service you guys have, no idea how you made things easier for me when I needed a medical certificate to get an emergency leave for work! especially nowadays, when going outside is a luxury due to the gas prices skyrocketing ! keep it up :)

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

The best option for getting a medical…

The best option for getting a medical certificate online. I was feeling really sick and couldn’t go out to visit a clinic, so I’m glad I found MyDoctorExpress. You just answer a quick survey, and they send your medical certificate within minutes. It’s incredibly convenient and reliable.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

It’s very accessible and convenient for…

It’s very accessible and convenient for those patients that can’t go to a clinic physically just for a check up or consultation. However, it’s better if there’s also an option to consult via call/video call for those patients who prefers it.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with MyDocExpress

I needed a medical certificate asap and i was so happy i found mydocexpress. It was super easy to navigate and i got my medical certificate not even 3 hrs after filling up the form.

April 12, 2026
Unprompted review

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