My Event Concierge Reviews 

71
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Alex and the team were absolutely brilliant in helping organise my husband’s 60th birthday party. They took all the stress out of finding the perfect chef and murder mystery host, making the whole p... See more

Rated 5 out of 5 stars

Alex and his team are absolutely fantastic and took great care in making sure our day went to plan. We attended a Murder Mystery dinner party in Yorkshire. The food, setting and storyline was brillian... See more

Rated 5 out of 5 stars

Excellent service throughout! We used the concierge service to book and coordinate 3 x events for a hen party recently. A private chef, a murder mystery and a cocktail masterclass. The events and... See more

Rated 5 out of 5 stars

We did the Harry Potter themed murder mystery and it was absolutely amazing. Our two hosts helped us get into the game and were so kind. Their energy was infectious! The booking process was seamless a... See more

Company details

  1. Event Planner
  2. also in
  3. Mobile Caterer
  4. Restaurant Supply Store

Written by the company

My Event Concierge - private chef and activity planner for small celebrations: hen party, birthday, anniversary, stag party, company offsite. Covering the whole of the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.7

All reviews

(71)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service - Worth Every Penny

Alex and the team were absolutely brilliant in helping organise my husband’s 60th birthday party. They took all the stress out of finding the perfect chef and murder mystery host, making the whole planning process so easy and enjoyable.
On the night, everything ran seamlessly, and we all had such a fantastic time. It was a really memorable evening, full of fun and laughter.
It was absolutely worth every penny for the quality of service and peace of mind. I wouldn’t hesitate to recommend Alex and the team to anyone planning a special occasion.

October 10, 2026
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Rated 5 out of 5 stars

Amazing cocktail class!

I had the most amazing experience booking through my event concierge!! they helped me organise a fab cocktail class with some friends - they replied really quickly to our queries and the final event was so fun. I couldn’t recommend them enough!

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish.

We recently booked a Murder Mystery event in Yorkshire through My Event Concierge and the whole experience was excellent from start to finish.

Alex made the booking process incredibly easy, keeping us updated throughout and ensuring everything was organised perfectly. The murder mystery itself was fantastic – professional, engaging, great fun and thoroughly enjoyed by everyone who attended.

What impressed us most was the attention to detail and the level of customer service. Having one point of contact to manage everything took away all the stress and made the event planning process seamless.

I would highly recommend My Event Concierge to anyone looking to organise a memorable event. We will definitely be using them again in the future.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Alex and his team are absolutely…

Alex and his team are absolutely fantastic and took great care in making sure our day went to plan. We attended a Murder Mystery dinner party in Yorkshire. The food, setting and storyline was brilliant. A really engaging and unique evening. Great attention to detail and clear communication meant we got exactly what we wanted. I couldn’t reccomend them more highly. Totally took all the stress out of organising. We will 100% use this service again for future events, thanks so much!

May 2, 2026
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Rated 1 out of 5 stars

Don’t bother

Don’t bother. Source the independent companies yourself. We used my event concierge for a hen do event thinking it would be hassle free and convenient as they advertise themselves, to coordinate your perfect event with the various suppliers.

Firstly, their communication and admin is poor and completely unorganised, it felt I was continuously chasing for updates on actions needed and payment prior to the event. They got the final balance wrong despite prior communication and corrected this upon my questioning.

On the event day, one of the suppliers attended 2 hours earlier than specified to event concierge. Completely messing up our plans for the afternoon. Upon questioning this, the supplier provided evidence that he had been booked by event concierge at 3pm, not 5pm as originally advised.

I contacted event concierge immediately to question this, via the WhatsApp service they provide. This was not answered until past the time the supplier left, advising there was nothing they could do and they would
‘Investigate’ this.

I followed up a few days later with an email, they came back to say give us 14 days and we shall be in touch.

It’s been a month, and still nothing. At the very least they are a very unorganised poor broker of suppliers to arrange an event. They have no care in the overall customer experience, demonstrated in the poor lack of response in the mistake they have made.

I would not recommend them at all and very much advise customers to do their research prior to considering this careless company.

Please bear in mind this company has 65 reviews on this platform, so 4.9 barely stands for anything, as a company I work for that has over 40,000 reviews at 4.3, the score is pathetic and cannot be trusted.

May 2, 2026
Unprompted review
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Reply from My Event Concierge

Hi Jasmine,

Thank you for taking the time to share such a detailed review and we are genuinely sorry for the stress and disappointment you experienced around the timings and communication for your hen do.

We completely understand how frustrating it must have been to have your plans disrupted, and we take full responsibility for investigating what went wrong with the supplier booking time and our response on the day. Our team really do pride themselves on being organised and responsive, so it is very clear in this case we fell short of the standard we set for ourselves.

We have already followed up with you directly by email to apologise, explain what we have done internally to prevent this happening again, and to offer a refund as a gesture of goodwill for the inconvenience caused. As we have not yet heard back, our offer remains open and we would still very much like the opportunity to resolve this with you one-to-one if you feel comfortable replying to our email so we can put things right.

If you are happy to, would you be willing to reply to that email or let us know the best way to reach you so we can bring this to a proper resolution?

Rated 5 out of 5 stars

We did the Harry Potter themed murder…

We did the Harry Potter themed murder mystery and it was absolutely amazing. Our two hosts helped us get into the game and were so kind. Their energy was infectious! The booking process was seamless as we did the private chef dinner alongside the murder mystery. I would 1000% recommend this company for any event and am looking forward to using them again when I next get the chance!

May 24, 2026
Unprompted review
Rated 5 out of 5 stars

Stag Do Activities

We used Event Concierge for the laser clay shooting and archery tag and couldn't have been happier.

Communication was great leading up the event and both providers were fantastic on the day, considering they had to deal with 19 stags.

Highly recommend!

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

The Event Concierge was a new concept…

The Event Concierge was a new concept for me, however I am so happy that I placed my full trust in Alex and his team to help me organise my sisters hen party.
The cocktail masterclass was super fun and engaging and got us all merry and ready for the murder mystery and delicious three course meal - all in the comfort of our home! We were super impressed and would happily use the company again.

April 11, 2026
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Rated 5 out of 5 stars

Cocktail, 3 course meal and Murder !!!!

We had a fantastic Cocktail, 3 course meal and a murder mystery evening all arranged by My Concierge. All three reps for each of the above were lovely polite and assisted us to have a smooth running pleasant evening. would definitely use again

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

Family celebration with no hassle

To celebrate my 60th birthday with family, I booked an afternoon archery session followed by an evening celebration ‐ mixologist, Murder Mystery event and 3 course meal catered by private chef. All aspects ran smoothly and communication with everyone involved was great. Everyone thoroughly enjoyed the weekend away, and it was so nice to be able to do everything at the rental property without the hassle of having to drive or get taxis! A great experience! Thank you!

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! So much fun! Jon and Sam were fantastic! cocktails were delicious and food was incredible!!

100% recommend!

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great evening

I booked the murder mystery event through the Concierge including the private chef and mixologist for a family celebration. Communication was excellent, everything ran really smoothly and was reasonably priced. The family thoroughly enjoyed the event! I would not hesitate to use again, thanks!

January 3, 2026
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Rated 5 out of 5 stars

A concierge you can rely on

Alex was super helpful with ideas and options tailored to my needs, and super responsive with any questions throughout. I was organising an event for 50 people and he and his network of suppliers took so much stress out of the organising, and delivered excellent food and other produce/services. Could not recommend more highly

September 5, 2025
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Rated 5 out of 5 stars

100-Year Anniversary Trip

We worked with My Event Concierge to help plan and coordinate our 100-year anniversary trip, and the team were absolutely brilliant throughout the entire process.

Alex took care of all the logistics, supplier coordination and behind-the-scenes planning, which made organising a big event feel so much easier and more manageable. His communication was consistently clear, prompt and helpful – nothing was ever too much trouble.

Thanks to Alex’s support, the whole day ran smoothly and stress-free. Would 100% recommend My Event Concierge for anyone planning a corporate event - a fantastic experience from start to finish!

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing - 5 stars!

Everything about the event we organised through my event concierge was fantastic. The team are on hand for any email questions and the companies they provided were also amazing. If anyone is in the Peterborough area i'd highly recommend

July 11, 2025
Unprompted review

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