MyExpatTaxes Reviews 

5,381
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly software and straightforward process, making tax filing less daunting and even enjoyable. Many highlight the excellent customer service, with staff being capable, responsive, and providing clear explanations and personalized support. Reviewers appreciate the quick response times to queries and the expertise of the team in handling complex tax matters. However, some customers experienced very slow response times, with some waiting weeks or even months for answers, leading to frustration and potential penalties. A few also noted that the online explanations were not always clear, and the system wasn't well-suited for all unique situations, requiring repeated communication.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, consistently describing the platform as simple,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use for... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's encouraging, quick, and... See more

Response time

Consumers find response times to be largely positive, with many reviewers highlighting quick turnaround from... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MyExpatTaxes makes filing your taxes easier than you can imagine. It has fine tuned its software efficiency; has employed capable staff; quickly assists you when there is a need for clarification; and... See more

Company replied

Rated 5 out of 5 stars

I didn't know what to do with taxes as an expat until I had to read about it. But once I got up to date, Myexpattaxes was highly recommended for beginners. When I entered my information step by step,... See more

Company replied

Rated 5 out of 5 stars

I was previously daunted by submitting to the IRS. I've lived outside the US my entire adult life so navigating another tax jurisdiction made me anxious. However having filed using MyExpatsTaxes for s... See more

Company replied

Rated 5 out of 5 stars

- Transparent pricing: Responsive presale support guided me through what to expect and what plan should I purchase - Working online forms: I had no trouble filling up the tax forms online, the quali... See more

Company replied


Company details

  1. Tax Preparation Software
  2. Financial Planner
  3. Tax Advisor
  4. Tax Consultant
  5. Tax Preparation
  6. Tax Preparation Service

Written by the company

MyExpatTaxes was the first US expat tax software, created in 2018 by Americans living abroad. Designed specifically for the needs of US citizens overseas (we've helped expats in over 185 countries), our platform makes it easy to file your US tax return in just 30 minutes. 🦅 We include essential expat tax features like FBAR, FATCA, the Foreign Earned Income Exclusion (FEIE), and the Foreign Tax Credit (FTC) at no extra cost. Whether you're dealing with a simple federal return or a complex case involving self-employment, foreign pensions, or business ownership abroad, our expert expat Tax Professionals are here to help. 🦅 We go beyond basic filing to offer full-service expat tax support. Our platform is fast, affordable, and IRS-compliant — built to simplify the process for Americans living overseas. 🦅 Looking to optimize your entire financial situation abroad? Our additional services include MyExpatPlanning for long-term tax strategy and MyExpatInvest for global investment planning tailored to US expats. 🦅 With MyExpatTaxes, expat tax filing is no longer a burden — it’s a streamlined, secure, and stress-free experience.

100% IRS Tax Compliancy

Written by the company

Regardless of how complicated your tax situation is!
We help tens of thousands of Americans from 190+ countries worldwide file their US tax return annually! E-file your tax return in minutes, and rest assured that everything is done right, every time.

Contact info

Promotion box for MyExpatTaxes

Welcome to the Tax Year 2025!

Get started today and e-file in minutes!

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,381)

1,153 reviews in the last 12 months

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Rated 5 out of 5 stars

The service provided by MyExpatTaxes is…

The service provided by MyExpatTaxes is very professional. The answers are always clear and well focussed. The responsiveness is definitely top of the line. In summary: MyExpatTaxes can very well be recommended.

June 12, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to follow directions with all forms readily available. Very swift….

June 15, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. The platform is very easy to use, staff were friendly and professional and responded to emails very quickly and with great information. Would highly recommend.

June 11, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Adapted to Americans living abroad with no more income in the US. Being able to do the FBARs at the same time is another good thing.

June 15, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Easier every year

A great service, well designed, easy to understand and so fast, and faster each year! Love MyExpatTaxes!

June 15, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 3 out of 5 stars

Transparent Pricing Needed for Complex Expat Returns

I was initially happy with MyExpatTaxes and purchased the Reviewed package for approximately €270. After spending many hours entering my information and uploading the required tax documents, I discovered that I couldn't complete my return without upgrading to another package costing roughly an additional €270.

What frustrated me most was that the upgrade was triggered by the number of supporting documents required. My return included foreign employment income, RSUs, a K-1, and other common expat tax documents, so uploading documentation wasn't optional—it was necessary to complete an accurate return. By the time I learned about the additional cost, I had already invested considerable time in the platform.

I understand that different pricing tiers exist, but I believe the full expected cost—and any limits that would require an upgrade—should be made much clearer before customers spend hours preparing their returns.

At that point, I felt stuck between paying another substantial fee or abandoning all the work I had already completed. For expats with more complex tax situations, I think greater pricing transparency would significantly improve the customer experience.

Update: After raising my concerns, the company refunded my purchase, which I appreciate. Overall, compared with hiring a traditional tax professional, MyExpatTaxes can still represent good value for many expats. My recommendation is simply to confirm the total expected price for your specific tax situation before investing time in the platform. I also hope they continue improving the review process as many supporting documents are fairly standardized and greater automation could help reviewers focus on exceptions and speed up turnaround times.

June 17, 2026
Unprompted review
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Reply from MyExpatTaxes

Thank you for taking the time to share your experience. We're sorry it wasn't the one you expected.

The Reviewed package includes uploading up to three documents per tax year for our experts to review. This limit was introduced because some clients submitted dozens of documents, which isn't sustainable under that plan. It's also worth noting that mandatory documents — such as a W-2 — don't count toward this limit, as these are required inputs rather than supplementary materials for review.

We completely understand that expats with more complex situations often have more documentation by necessity, not by choice.

What we wish had happened differently: our team is able to assess these situations case by case, and a quick email to us may well have resolved this — either by clarifying which documents were truly needed, or by lifting the restriction where appropriate. We're sorry that option wasn't clearer before you reached that point.

We've reached out through Trustpilot to locate your case and see what we can do to make this right. We take pricing transparency seriously and your feedback will help us communicate plan limitations more clearly upfront.

Rated 5 out of 5 stars

MyExpatTaxes made the entire process…

MyExpatTaxes made the entire process completely painless. The user interface guides you step-by-step, and I love that you can enter income in your local currency. The live chat support is also fantastic—they answered all my questions incredibly fast. Highly recommended to any American living abroad!"

June 14, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

So much easier than doing it myself

So much easier than doing it myself. Also I needed last year's AGI and it was there once I found my past years' returns on your site.

June 15, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 4 out of 5 stars

The application is fairly easy to use…

The application is fairly easy to use and when further explanation is required the team responds, but not always as quickly as hoped. Ultimately a good experience and I would use MyExpatTaxes again.

June 9, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Returning Client

My information from last year was saved so it was easy to click through and verify the data. Smooth and pleasant!

June 14, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Appreciation

Simply, quickly, friendly, completely : all these words cover my feelings best when I coming back to the experience of using TaxExpat. I appreciate your professionalism, my best wishes to the command, Vlad

June 15, 2026
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Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Great Customer Service and good program

It was an easy process to file the 1040. The customer service from Anita Dongolo was above and beyond duty. When I had issues with the FBAR she responded to me quickly. Even after the filing I still had questions which she answered even on a Saturday.
The application for the FBAR could be improved to have a drop down menu to explain why the filing is late.

June 13, 2026
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Reply from MyExpatTaxes

Thank you for the kind words and the feedback! I'll share that with the team. And I'll let Anita know she got a shout-out! :)

Rated 5 out of 5 stars

Easy taxes for expats!

Fantastic product. The YouTube videos are clear and informative. The user interfaces are easy to use. The whole experiences was remarkably straightforward.

June 14, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

Rated 5 out of 5 stars

Easy to use

Easy to use, good pricing options too!

June 14, 2026
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Reply from MyExpatTaxes

Thank you!

Rated 5 out of 5 stars

In a world that is constantly…

In a world that is constantly complicated and busy, this makes taxes a breeze. 5 stars from this expat

June 13, 2026
MyExpatTaxes logo

Reply from MyExpatTaxes

Thank you for the kind words!

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