FahloReviews 

9,547
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 4,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product quality, describing the bracelets as beautiful, stunning, and well-made, often recommending them as gifts for animal lovers. The app is frequently praised for being fun, engaging, and educational, providing updates and information about the tracked animals and their species. Many people also highlight the exceptional customer service, noting their helpfulness, quick responses, and willingness to resolve issues. However, some customers also noted issues with order delivery, particularly during bad weather, and a lack of tracking information for their shipments. A few other people also felt that the animal tracking experience could be improved, wishing for more specific details about individual animals, live tracking, or pictures and videos. Some reviewers were not happy with the tracking guarantee, as some animals stopped tracking after a few months, and they were informed that tracking is only guaranteed for a limited period.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful and well-made... See more

Application

Clients share positive opinions on the app, with many finding it amazing, easy to use, and educational for... See more

User experience

Users describe positive interactions with the user experience, finding it fun, enjoyable, and easy to use,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and a desire... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fun. Family loves these. Love they were honest when our whale shark lost its tracker and instantly provided a new whale to follow. Will be giving a lot of these as gifts, along with family collecti... See more

Rated 5 out of 5 stars

Really fun and enjoyable. I’ve always loved wildlife and just knowing my turtle Esmeralda is out there swimming near Cuba is so much fun! 10/10 bracelet quality is amazing. For kids the bracelets are... See more

Rated 5 out of 5 stars

It took me a bit to actually get the bracelet because I ordered during the winter and the weather was really bad, but I’m SO in love with it! I got Ning the Snow leopard! Convinced my partner to get o... See more

Rated 5 out of 5 stars

So far this has been such a fun and wonderful adventure with Fahlo. I hope they stay honest and true to what they do and stand for. I'm really glad I decided to purchase these. They are doing somethin... See more


Company details

Written by the company

Save our Wildlife with every order! For any customers with questions, the fastest way to reach us is on Facebook or Instagram. Please send us a message there, or email us directly at support@myfahlo.com, and we would love to help. Also, please make sure you ordered from us, there are a lot of scam copy companies out there. We are the only company with a verifiable partnership with the Sea Turtle Conservancy, verifiable directly on their partner list: https://conserveturtles.org/partners/ We appreciate everyone's support for our mission :)


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(9,547)

4,437 reviews in the last 12 months

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Rated 5 out of 5 stars

Traveling Beauty's

Traveling Beauty's
Amazing following these beautiful animals. Know that they are taken care with help. Wonerful to see where they been and going! Alway been animals lover. So happy I found you! So amazing watching them moving & traveling. All the information you give us.Love it♥️

June 28, 2026
Unprompted review
Rated 5 out of 5 stars

First of all I would like to mention…

First of all I would like to mention that the whole point of Fahlo is to support their conservation efforts. Fahlo is dedicated to working on preserving habitats and providing care for the worlds most endangered wildlife. The tracking bracelets, cards, and plushies are just a beautiful bonus. I found Fahlo on Instagram and bought quite a few bracelets okay I went a bit crazy but anyway. I love that you can track an animal but I am also very aware that animals can die, trackers can fall off and things can go wrong. With that being said I just enjoy the time I have and appreciate my bracelets as well as gifting them to others. I also enjoy their tracking app and the ease of use especially for the elderly. Fahlo is legitimate and their cause is heartwarming. I highly recommend Fahlo to everyone who loves wildlife and sealife.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

I love it

I love it, the only thing I think it can fix is when you order a bracelet to give you a tracker thing, so I can see where my order is, but other than that it's great im in love with it.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I take back an earlier review i did…

I take back an earlier review i did because out of no where i received a new sloth that was alive. my wolf i paid for wasnt which was very disappointing and confusing because it didnt state that anywhere i had to look it up myself. but i got a new sloth that’s thriving and moving through panama and costa rica

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Great. Fantastic.

I love the vision Fahlo is trying to create, and cannot support it enough. Aswell, the idea of being able to watch an animal, knowing that by doing so your actively helping to save it, it so brilliant and unique. To everyone who's worked on this: Thank you.
You've put in work to help save wildlife, and although I’m no vegan, I truly appreciate what your doing.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

I love animals so much so this is…

I love animals so much so this is perfect for me! I love that the way they put in the tracker doesn’t harm the animals, and that buying a product helps rehabilitation centers and etc. overall I think this is a wonderful idea and a perfect gift for yourself or anyone else who is an animal lover:)

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent customer service…

Absolutely excellent customer service provided by email in regards to changing the color of an ordered item. Within a couple hours of my inquiry I received a courteous email from representative Zoe confirming the change. Very impressed

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Love this app

Love this app. It’s such a good idea. I love penguins and I love to be able to track them. I’d love to get more info to read about them tho

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE! + a little suggestion :]

i LOVE collecting Fahlo bracelets and plushies, and I love seeing the adventures my little guys go on!! it's so cool to get the notification that your animal(s) went somewhere new, and you get to see it for yourself! it's also awesome to read about the animals themselves, as well as the facts that are posted about them and the species as a whole! as for the company, their shipping is very smooth, and everything has come in good condition so far! the only thing i wish was different is if the bracelets had different sizes available + a general size guide, because unless you're purchasing one in person, you really don't get to choose the size of your bracelet. they all fit well, and the sizes do fit most people, but it would be great if we had the option to choose a size, or at least get details on how big the bracelets available can be! but besides that, i'm VERY happy with Fahlo, and i have even gotten some friends and family to love it, too!

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Everytime I buy a bracelet. My animal becomes not traceable anymore. Then it wants me to buy a new one. It's frustrating to have to go through that multiple times and makes me want to stop buying these bracelets. Feels like a scam and not worth the money. Why can't I just have the same animal and keep the same animal since I know the tracker is still on the animal the I originally got, but wants me to purchase multiple ones.

June 28, 2026
Unprompted review
Fahlo logo

Reply from Fahlo

Hi Reanna,

Thank you for sharing your experience. We're sorry to hear how frustrating this has been.

Our goal is never to make anyone feel like they have to keep purchasing bracelets. The trackers used by our conservation partners are real research devices, and over time they can stop transmitting due to battery life, natural detachment, or other field conditions. While some trackers remain active for years, others may stop sooner, but we do replace them if it's within six months.

To continue supporting our conservation partners and funding new tracking efforts, we no longer replace animals indefinitely when trackers stop working. However, we'd still love the opportunity to look into your account and see if there's anything we can do to help. Please email us at cx@myfahlo.com, and our team will be happy to take a closer look.

- Bailey

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