Myflightrefund.com Reviews 196

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Like most people, you wouldn't believe this system actually works - however it did. I submitted the information required, flight tickets and described the issue that happened and myflightrefund.co... See more

Rated 5 out of 5 stars

Great company, would reccomend them to anyone who had issues with flight. My personal experience was, that my flight from London was canceled and I had to go to the Czech republic by bus next d... See more

Rated 3 out of 5 stars

I have never had to make a claim before so it is difficult to rate performance - 2 years feels like a long time to sort the claim when I hear of others getting payments within a couple of weeks. I do... See more

Rated 5 out of 5 stars

This Legal firm swiftly presented my case to the Airline and pressured them with reminder letters until the compensation was made. They have severally helped me and my colleagues in getting compens... See more

Company details

  1. Debt Collection Agency

About Myflightrefund.com

Information provided by various external sources

  • Myflightrefund.com assists air passengers in getting their rightful compensation from the airline. Every year, we help thousands of passengers when their flight has been delayed, cancelled, or overbooked.

  • Our company was one of the first of its kind in Europe, and through more than 5 years of existence we are still one of the greatest.

  • We cooperate with some of the best lawyers in this field. This is one of the reasons why we win more than 97% of our cases.

Contact info

4.1

Great

TrustScore 4 out of 5

196 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It worked - avoid the scepticism

Like most people, you wouldn't believe this system actually works - however it did.
I submitted the information required, flight tickets and described the issue that happened and myflightrefund.com took care of the rest, I does take some time (couple of months) but it works out in the end, I got my refund.
No credit card required, its a win-win situation, if they get your money they will take a percentage of that, is is quite simple.
If anything similar happens to one of my flights in the future I will definitely come back here,
Thanks guys.

March 5, 2019
Unprompted review
Rated 2 out of 5 stars

9 months waiting..

Compensation took nine months to arrive and didn't include transport costs accrued by flight cancellation.

February 25, 2019
Unprompted review
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Rated 3 out of 5 stars

Ok but too many different departments…

Ok but too many different departments and countries respond in lots of different languages, I found this bizarre?? Ended up with only 50% of what was claimed rather than 75%, have no idea why.

January 7, 2019
Unprompted review
Myflightrefund.com logo

Reply from Myflightrefund.com

Hi Louie

Thank you for sharing your experience with our service.

We are sorry to hear that you have not been completely satisfied. I could not find any examples of responses in other languages but English on your case. However, we are an international company and we would like to apologize if you have received any information in any other languages.

The payment you have received corresponds to 2 x 400 euro, which is the amount you are entitled to according to the EU regulation. We have deducted 25% + VAT to cover our costs. As the transaction comes from our bank in Denmark, you have received the compensation in DKK instead of Euro.

I hope that this has answered some of your questions. If you have any other concerns, please do not hesitate to contact us.


Best regards,

Line Jensen
Myflightrefund.com

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Rated 4 out of 5 stars

Overall Happy

Apart from there being a slight issue with their asking for the same documentation several times (sorted with one phone call) the service was excellent. I supplied everything needed and they got me the refund. Can't ask for more.

December 17, 2018
Unprompted review
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Rated 5 out of 5 stars

I was very happy with the service

I was very happy with the service. Having contacted Wizz Air directly to claim compensation for a flight cancellation and they point blank refusing my claim and quoting me EC Regulations to scare me off. So I contacted Myflightrefund who successfully got my compensation from Wizz Air.

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

A Great Service

I had a great experience using My Flight Refund after a crappy flight that went wrong - I got some money back, easy and quick... thanks

December 5, 2018
Unprompted review

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