I used to buy Russian groceries in London retail Russian shops. MyFooDen offers lower prices even with shipping costs. Only hiccups that ever occurred were the fault of DHL and not the seller. All my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was my first purchase with MyFooDen, and it was a great experience! Everything arrived thoughtfully packed and still chilled, and it has been fun learning about and trying out traditional Europea... See more
Wow! I'm super impressed - my favourite mineral water from Poland that's really hard to get anywhere else, especially via home delivery and in large quantities (eg.12) is no problem for MyFooDen - the... See more
I was very happy with the items I bought from you and letting me know the delivery times was outstanding, every thing arrived safely packed. And the Lisker Wiejskie herrings in various sauces were ou... See more
Company details
Written by the company
Online grocery store. We're the go-to place for online shopping of European and Eastern groceries in the United Kingdom. Home delivery across the United Kingdom. Welcome to MyFooDen, an online grocery store / supermarket that's enhancing the way people shop for their food. We offer a wide variety of European and Eastern groceries with home delivery service throughout Great Britain! Our selection of products is unrivalled, and we're always updating our catalogue with new and exciting items. With MyFooDen, there's no need to compromise on taste - explore our range today and see for yourself! You can find a large variety from delicacy produce like salami or caviar all the way up through dairy/cheeses, beverages & your everyday essentials here. Our mission: enhance everyone’s grocery shopping experience by providing easy access to a large choice of Pan-European and Eastern products, all in one place. We're delivering now throughout the United Kingdom and we do it quickly via our national couriers. We use a top solution of superior packaging to transport products that require refrigeration. The high performance thermal insulated packaging we use was specifically made for packing and delivering chilled food products. It is 100% sheep's wool that has been washed in a natural process, scoured and sealed with micro-perforated polyethylene wrap. The wool fibers minimise humidity and condensation through absorption of moisture, resulting in a stable temperature. Natural and sustainable, wool insulation is compostable and biodegradable. Keep in touch with us so that you stay informed on these exciting developments - there's always something new happening over here at MyFooDen.
Contact info
Unit 1C Commonwealth Buildings, SE18 5NS, London, United Kingdom
- 07799431252
- contact@myfooden.com
- myfooden.com
I received damaged goodszła in a box that…
I received damaged goods in a box that smelled of fish and incomplete goods.
The order was for 4 bottles of Mogen David red wine
Concorn and one bottle of Carlo Rosso white wine. I received 2 bottles of red and one of white... One was refunded and 1 was not... I will never order anything from you again!!!
August 28, 2023
Advertisement
My order was missing an item
My order was missing an item. I asked for a refund. No one got back to me. Then I got a promo email from them so I asked again for a refund, they apologised and said they will sort it. It had been about 2 weeks now and no refund.
August 30, 2023
Reply from MyFooDen
Hello Max,
First of all, thank you for shopping with us!
We took notice of your feedback and contacted you via email straight away to clarify and reconfirm the refund was issued and we shared all the transaction (refund) details, technical details and everything relevant that you can take and challenge your bank with. You, however, did not respond to our email.
The refund was processed and issued in 24 hours.
We also explained to you that, depending on whom you are banking with and the country of origin of the card issuer, it can take a lot of time for a refund to reach your account, because of your bank's policies. They withhold the funds, not us.
For example, it took 2 months for a refund to reach a card that was issued in Ukraine and that has nothing to do with us and everything to do with the policies of the issuing bank.
If you need any further help, we are more than eager to continue to assist you. Simply reply to our email.
Wrong packaging order
You have packed heavy jars on top of fragile biscuits - hence ruined them all as they were all broken and crumbled
August 28, 2023
The items I ordered arrived quickly and…
The items I ordered arrived quickly and very well packed. Certainly a company it was nice to deal with.
August 28, 2023
Advertisement
Always fantastic service
August 28, 2023
One of my favourite online shop
One of my favourite online shop. Very fast shipping and great quality of food.
August 27, 2023
I really love them thank you
August 27, 2023
Some items were damaged
Some items were damaged, some were out of date. Delivery took over a week. Not really impressed with this company.
August 27, 2023
Advertisement
Very happy with the service
Good selection, products with a reasonably long expiry date, prompt delivery.
August 6, 2023
I my ordered one week ago
I my ordered one week ago , spent 7£ for de delivery, no sign of my order . Definitely I’ll never order again :)
August 7, 2023
Reply from MyFooDen
Hello Noelia,
First of all, thank you for the order and the review! We welcome both positive and critical views.
We're a little surprised to note that you did not receive your order; your order was placed on 6th and we shipped on 8th with Royal Mail. You should receive automatic email notification about the progress and whereabouts of your parcel from both ourselves and Royal Mail. If you did not see any, may you please check your spam/junk folders?
For a reason unknown to ourselves at the moment, Royal Mail did not honor the delivery time frame of the service we booked, which is why you are experiencing a delay in receiving your parcel, for which we can ever apologize!
Promptly, we are launching an investigation with Royal Mail and will communicate to you directly the outcome of it.
Like being on holiday
This was my first purchase with MyFooDen, and it was a great experience! Everything arrived thoughtfully packed and still chilled, and it has been fun learning about and trying out traditional European foods that you can’t otherwise get anywhere in the UK! It’s like being on holiday!
August 2, 2023
Advertisement
Five stars for sure
An excellent catalogue of interesting foods, backed up with first class logistics and competitive pricing. I shall certainly shop again and can thoroughly recommend MyFooDen. Five stars for sure.
August 3, 2023
Pleased with the product
Pleased with the product. Package was well insulated and was delivered as advised.
July 31, 2023
Excellent European food online
Excellent European food online. Swift delivery and very helpful and personal customer service. I am a regular customer. Xx
July 31, 2023
Advertisement
I recieved excellent service …
I recieved excellent service ,updated throughout the progression of the order. The food arrived well packed and in very good condition. I will be happy to purchase from this business again.
July 30, 2023
Excellent performance from start to finish !!!
Everything in the company's service is as expecting - starting with easiness of using the web page for ordering, good quality products offered for sale & finishing with perfect, friendly deliverence of things ordered in good condition!!!
July 27, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.