I ordered straps almost 6 weeks ago & they haven’t arrived. I am unable to track my order or make contact with the company despite multiple emails sent and the online chat function just prompts to sen... See more
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I gotsent a wrong colour and another strap that broke 1,5 months later. Nevertheless I claim the problem and I got sent for free the original strap I ordered, plus the one that easily broke once more.... See more
Company replied
If I could, I would give less than one star. First, advertising of the dealer targets the customers mis-guiding them to believe, that they are ordering from the official Garmin website. I have ordere... See more
Company replied
Order takes a while to arrive, couple of weeks. They sent wrong colour, customer service good, sent out correct one, another 2/3 week wait however.....my replacement strap is not same as the original... See more
Company details
Written by the company
Armbandspender für Uhren der Marke Garmin.
Contact info
34 avenue des Champs-Elysées, 75008, Paris, France
- contact@mygarminstraps.de
- mygarminstraps.de
Replied to 58% of negative reviews
Typically replies within 1 week
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Truly supportive customer care
I gotsent a wrong colour and another strap that broke 1,5 months later. Nevertheless I claim the problem and I got sent for free the original strap I ordered, plus the one that easily broke once more. The support was etremely kind and helpful, truely answering and listening and not just those pre-set generically kind emails.

Reply from Mygarminstraps
No watch strap supplied
I ordered my watch strap a month ago. Paid $38. And he e received nothing. No valid excuse. What a scam.
It eventually arrived in mid-September, but is very poor quality and doesn’t fit my watch (too wide). Still scam
Poor quality
Order takes a while to arrive, couple of weeks. They sent wrong colour, customer service good, sent out correct one, another 2/3 week wait however.....my replacement strap is not same as the original strap for my Garmin Venu 2 Plus. It has a metal stud which I am allergic to and the smallest setting is too big for me. And to top it all the strap keeps falling off the watch. Not happy at all.
Do not buy this product
Straps arrived on time and looked decent. The material is not the same quality as a genuine Garmin product, although it seems ok.
I fitted the strap correctly and went swimming. When I pressed the Fenix 5 lap button (bottom right) the strap disconnected and the watch came off my wrist. This happened 3 times in a 90 minute swim. I contacted the company to get a refund and was asked for photos and a video. I sent photos but a meaningful video was difficult because of file size; however, I sent a short video. The company has not engaged regarding a refund. I have no faith in the product to keep the watch attached. Because there has been no engagement regarding a refund, I'm now left with a poor quality product.
I recommend that no one wastes their money on this product
They sell fake products
They sell fake products. It is not Garmin.
I got a strap that turned yellow/orange in a month. It does not have a Garmin logo and the metal part was white (badly painted), though it should be rose gold.
Waste of money and time!
Don't buy there anything!
Really bad product.
Really bad product.
Inexistent support, send you a generic I won't help you.
The product not fully compatible with Garmin watch.
Very high prices.
Almost scam, for sure I'll never order from them anymore.
Bad experience
Bought 3 straps. After 6 weeks the paint of the first trap started to disappear. Company didnt wanna do anything about it.
Just another scam enabled by google ads…
Just another scam enabled by google ads appearing to be original Garmin, aggressively pushing cheap stuff to the masses relying on the fact that people won't bother to take the pain to return the goods and pursue to get their money back.
AVOID, bad product and worse service
Band broke after 3 days of use. Asked for refund. They shipped a replacement by mistake and downright refuse to pay for return shipping. They sell very bad quality products and don’t make up for their mistakes.
FAKE - Do not use!
FAKE - Please don't make the same mistake.
They will send you a different item that's incomplete and useless and they will never reply to you after.
This is just a money theft site.
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