Mygarminstraps Reviews 

990
•
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were unhappy with their experience overall. Consumers frequently expressed deep frustration over confusing website layouts, alongside thoroughly substandard, poorly engineered, and easily broken product quality. Customers also noted significant delivery delays, failing mechanical attachments, and completely unhelpful customer service when attempting to seek assistance or financial resolutions. Some reviewers were happy with the alternative watch bands, praising their solid build, hypoallergenic materials, and comfortable daily wear. A few other people also felt that customer support was remarkably responsive and quickly resolved unexpected order, delivery, or sizing errors successfully.

What people talk about most

Product

People report negative experiences with the product, expressing dissatisfaction over branding concerns.... See more

Quality

Customers had severe disappointment with quality, frequently describing the products as absolute rubbish with... See more

Website

Clients share dissatisfaction regarding website transparency, noting that the platform's design resembles an... See more

Response time

Reviewers highlight frustration regarding response time, noting that multiple emails go completely unanswered... See more

Customer service

Reviewers express strong dissatisfaction regarding customer service, highlighting that support links fail and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Big scam, they are selling it like its official garmin. Absolutely rubbish quality. Its shocking they are still in business, crazy that no one is taking them down. Even using garmins logo. Clearly a s... See more

Rated 1 out of 5 stars

This company is not based in the UK!!! Went for the next business day postal service at £9.99. 10 days later it arrived, after the intended use. Several attempts to contact the company have failed... See more

Rated 1 out of 5 stars

I bought the quick fit strap stainless steel band and since I'm in Canada it costs me xtra $$$ for duty fees which I wasn't informed there was. For 100$CAD the product is really cheap, the clip keeps... See more

Rated 1 out of 5 stars

I have ordered a band from Garmin band thinking i was getting something from a local site, however I found out later it was coming from France (i am in Australia). Now i don't know if i will even get... See more


Company details

  1. Sporting Goods Store

Written by the company

Distributeur de bracelets pour montres Garmin.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

990 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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2.4

All reviews

(990)

198 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. For the price you pay you expect it to be the same quality as the ones the Garmin comes with. The packaging is just as terrible as the product which is when I first knew it was not worth it.

April 15, 2024
Unprompted review
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Rated 1 out of 5 stars

AVOID bad products and worse service

Band broke after 3 days of use. Asked for refund. They shipped a replacement by mistake and downright refuse to pay for return shipping. They sell very bad quality products and don’t make up for their mistakes.

March 31, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid !!!

The strap took a month to arrive. I wore it for about 30 days and the buckle snapped. To top it all they don’t have a guarantee and refuse to replace or refund.

I will be reporting to garmin too because their branding is way too close and can be easily mistaken for garmin.

Funnily enough they don’t have any social channels..

Avoid!

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

Bad comms

Bad comms
Bad links in the emails (as in they don't work)
Had to chace the order (advised 5-7 days actually 30+)
Quality poor / not genuine
Returns difficult with more broken links

March 1, 2024
Unprompted review
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Rated 3 out of 5 stars

Product does not hold on my wrist

Product does not hold on my wrist. I have tried to contact the support twice. So far they have not replied. I cannot recommend this show, but I still hope they will finally talk to me and solve the problem.

--
Update : The support replied and we had a conversation. Now we agreed on swapping the wristband. Let's see if it works out.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this company it is a scam

Avoid this company it is a scam! They didn’t deliver one strap, the charger was broke and one strap fell apart. If only I would have seen this first!

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother

I’ve never written a review before as I can’t be bothered but this one warrants it. Ordered strap at the end of January arrived today 28th of Feb. Never again. For the sake of an extra £20 I could’ve bought one from Garmin itself. Strap comes from China.

February 28, 2024
Unprompted review
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Rated 1 out of 5 stars

Junk product, paint peeled off in days.

Firstly this is not a GARMIN product, it is a knockoff selling cheap poor quality straps.

I purchased a black strap for my Fenix 6, came in the post and all looked well. I started to notice a paint peeling off the buckle after a couple of days. I’ve now had it for a few months and the paint is almost all peeled off.
Contact was made and the work on 72 hrs return for faulty product. Absolute joke and rip off of a business.
Do yourself a favour and by the real deal from GARMIN.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Fenix 6 Pro strap

For all you snowflakes out there I speak as I find . I ordered a Fenix 6 pro strap 2 weeks ago and it has just arrived , not bad as it has come a long way . The strap fits perfectly and appears to be of high quality and the price is exceptionally good . I would be more than happy to recommend this company to friends and family .

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

FAKE - Do not use!

FAKE - Please don't make the same mistake.

They will send you a different item that's incomplete and useless and they will never reply to you after.
This is just a money theft site.

February 19, 2024
Unprompted review
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Rated 1 out of 5 stars

My straps did not arrive

My straps did not arrive, have emailed to find out where they are and have got no response!! DO NOT USE THIS COMPANY ITS A SCAM I have requested a refund but don't hold out much hope!!!!!!!!

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID THIS SUPPLIER

Bought a standard black silicone strap, the black paint is scratching off the watch buckle and buckle tongue after just over a month of use. I tried to arrange a return but it's outside the their 14 day return policy. Watch straps are surely designed to hold for longer then 14 days. Avoid this supplier.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

The quality of the products supplied is very poor

The quality of the products supplied is very poor, i purchased the silcone band for a Garmin Epix and have used for a month and the black paint on the clasp is falling off. I contacted the support department and their response was "it may have been in contact with household chemicals". This is a band for an activity watch and should be good quality. I also purchased a leather band and it is cheap and not worth what they charged. I would not buy any products from this business. Go to the real Garmin site and get value for money!

February 1, 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMING SODS

SCAMMING SODS! Have not received strap and emailed twice about it with no response. Stay well clear! 🖕

January 14, 2024
Unprompted review
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Rated 1 out of 5 stars

STAY WELL CLEAR FROM THIS COMPANY

STAY WELL CLEAR FROM THIS COMPANY! I bought a garmin strap which arrived damaged in two places, the buckle had a large scratch on it and the rubber was split in 2 areas.

I have emailed them 3 times with no response, i am having to try claim my money back though my bank and have reported the company to trading standards.

Take your money elsewhere and do not use this company unless you want scamming!!!

January 11, 2024
Unprompted review
Rated 1 out of 5 stars

Garmin strap is not fit for purpose.

Garmin strap is not fit for purpose.
DO NOT buy from this company. I have contacted them to say strap does not fit the Fenix 7, their response you have 24 hrs from purchase to put in a complaint so therefore as it is late they cannot do anything (this was a Christmas present) They have told me to send strap back to Paris at my own expense as they do not believe me and said it has been misused. I am now fearful if I return it … nothing will come of it. I just want a refund. Terrible terrible company! Please
Do not make the same mistake as me!

December 30, 2023
Unprompted review

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