Big scam, they are selling it like its official garmin. Absolutely rubbish quality. Its shocking they are still in business, crazy that no one is taking them down. Even using garmins logo. Clearly a s... See more
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This company is not based in the UK!!! Went for the next business day postal service at £9.99. 10 days later it arrived, after the intended use. Several attempts to contact the company have failed... See more
I bought the quick fit strap stainless steel band and since I'm in Canada it costs me xtra $$$ for duty fees which I wasn't informed there was. For 100$CAD the product is really cheap, the clip keeps... See more
I have ordered a band from Garmin band thinking i was getting something from a local site, however I found out later it was coming from France (i am in Australia). Now i don't know if i will even get... See more
Company details
Written by the company
Distributeur de bracelets pour montres Garmin.
Contact info
34 avenue des Champs-Elysées, 75008, Paris, France
- contact@mygarminstraps.fr
- mygarminstraps.fr
2.4
Poor
990 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 6% of negative reviews
Typically replies within 2 weeks
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"Not" Garmin brand
The problem I have here is that this markets as a Garmin branded store, its even called Mygarminstraps, however the product received is not a Garmin brand product just a generic fitness tracker watch strap.
Its the first search result on Google, the website is my Garmin brands, the products displayed are Garmin watches... all a bit of a play in reality.
The strap fits OK, but can't help feel a little cheated.
Oh, the other thing, its a UK website but the straps are sent from France
May 22, 2025
Unprompted review
Reply from Mygarminstraps
Thank you for your feedback — we truly appreciate you taking the time to share your thoughts.
You're absolutely right to expect clarity and transparency, and we're sorry if the presentation led to any confusion. While our brand name includes "Garmin" to reflect compatibility, we are not affiliated with Garmin, which is clearly stated on our website and in our terms. Our aim is to offer high-quality, third-party accessories specifically designed to fit Garmin devices — not official Garmin products.
We’re glad to hear the strap fits well, though we completely understand your disappointment if the branding created the wrong expectation. As for shipping, while we operate primarily for the UK market, we fulfil orders from our logistics hub in France to ensure faster and more reliable delivery across Europe.
If you feel misled or have any remaining concerns, please don’t hesitate to reach out to our customer support — we’ll do our best to make it right.
Kind regards,
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Bracelet.
Bracelets made in china mais conforme à la description sur le site. le bracelet tient bien, fait son job. On verra dans le temps.
May 7, 2025
Unprompted review
Reply from Mygarminstraps
Merci pour votre retour !
Effectivement, nos bracelets sont fabriqués en Chine, mais selon un cahier des charges précis pour garantir la qualité. Nous sommes heureux qu’il vous convienne et qu’il remplisse bien sa fonction.
N’hésitez pas à nous faire un retour après quelques semaines d’utilisation — votre avis compte beaucoup pour nous !
Reply from Mygarminstraps
Hello,
Thank you for your feedback! We’re glad to hear you were satisfied with our customer service 😊
Don’t hesitate to reach out again if you need anything.
Have a great day!
Great customer service
I was surprised my replacement strap was coming from France but delivery was quick and painless. There was a mix up in what size to order and I did not realize it till almost 3 weeks later. This business went out of their way to accommodate a return,reorder and refund of shipping wrong band back. The new strap fits and I am happy. I would reccomended them again.
April 2, 2025
Unprompted review
Reply from Mygarminstraps
Thank you so much for your kind words! We're really glad to hear that everything worked out smoothly in the end and that you're happy with your new strap. Don't hesitate to reach out if you ever need anything else — we're always here to help!
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Straps are not Garmin and are not of the same quality
Straps are not Garmin
I wish I'd read the reviews and investigated more before I purchased. The site looks very much affiliated to Garmin with its branding and info, however when you look more carefully, (don't get distracted by picking a strap!) you realise the quality is just a cheap Chinese imitation. Fine if that's what you want, it isn't what I wanted. After copious emails asking me to order 3 for 2 I stuck with just ordering my one band. It arrived, I realised it wasn't the same as the one I have on my Garmin and have since tried to send it back. Just more pain in doing that... Customer service is great, they answer you but they don't tell you it's not Garmin or how difficult it is to return an item. You pay for the return to France and you pay them a fee for doing so. I still don't know if I will get a refund.
April 30, 2025
Unprompted review
Reply from Mygarminstraps
Thank you for your feedback.
We want to clarify that we do not claim to be affiliated with Garmin in any way. Our straps are designed to be compatible with Garmin watches, and we select them carefully from quality suppliers using durable materials. We understand your disappointment if the product didn’t meet your expectations.
As for the return, if all return conditions have been met, you will of course be refunded without any issue. Our return policy, including any applicable fees for refunds (not exchanges), is clearly stated and agreed upon at the time of purchase.
If you have any remaining doubts or need help with the process, feel free to reach out — we’re here to assist.
very bad quality!!!
April 30, 2025
Unprompted review
Reply from Mygarminstraps
We’re really sorry to hear you’re disappointed.
Quality is something we take seriously, so your feedback matters. If you had any issue with the product you received, we’d love the chance to make it right — whether it's a replacement, return, or refund. Just let us know!
Excellent service
Excellent service, great choice of straps. Good communication while in transit to NZ. Would shop again.
April 30, 2025
Unprompted review
Reply from Mygarminstraps
Thank you so much for your kind words! 😊
We're thrilled to hear that you were happy with the service, selection, and communication — especially all the way to New Zealand!
Looking forward to having you shop with us again soon.
Quick release strap sucks
The quality of the strap is not acceptable for such an expensive watch. The quick release keeps popping off my wrist. This style of watch strap is consistently a problem across both garmin and fit bit. To the point I may not get another wearable again as it is just as easy to use strava on the phone.
April 22, 2025
Unprompted review
Reply from Mygarminstraps
Thank you for your feedback, and we’re really sorry to hear about the issue you’re facing with the strap. This definitely shouldn’t be happening, especially with a quality watch.
Please reach out to our customer service team so we can resolve this for you. We’re committed to making sure you’re fully satisfied with your purchase, and we’ll work with you to find a solution.
Looking forward to hearing from you and resolving the issue.
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Well worth ordering, great customer service
I recently purchased a band for my Garmin Fenix 7X Pro, when I originally ordered the band I got the wrong size and noticed that I had before the order had been shipped. I contacted the company to change the size and this was done within a few hours of me sending an enquiry to change the size before it was shipped. As I am in Australia the band did take a few weeks to arrive, but if you’re prepared to wait for it to arrive via standard postage then thats just the way it is. I received the band and it is of similar quality to Garmin bands, and I actually think it fits my wrist better than the Garmin bands, but to look at it and feel of the band and materials used it is of the same standard and quality! I will definitely buy another band from mygarminband again!
March 24, 2025
Unprompted review
Reply from Mygarminstraps
Hi!
Thank you so much for your detailed and thoughtful feedback 🙏 We're really glad to hear that the size change went smoothly and that you're happy with the quality of the band — especially coming from someone using it with a Fenix 7X Pro!
We appreciate your patience with the delivery to Australia and your kind words about the fit and materials. It means a lot to us to know we're meeting (and maybe even exceeding 😄) the Garmin standard.
Looking forward to seeing you again for your next band!
Easy to order
Easy to order, regular updates about the delivery, straps arrived at the promised date. Ordered two colors both look great and fits very well.
April 1, 2025
Unprompted review
Reply from Mygarminstraps
Thank you so much for your feedback!
We're delighted that everything went smoothly, from ordering to delivery!
We're glad you liked the bracelets and that they arrived on time. If you need anything else, please don't hesitate to contact us. We hope to see you soon!
The Garmin silicone strap and replacement
The Garmin silicone strap and strap clasp arrived broken in broken FedEx packaging. I contacted Garmin on the same day, with supporting photos, and in less than 24hours a replacement strap was sent to me free of charge, with clear, courteous, and customer oriented communication with employee Margot. Thank you!
April 13, 2025
Unprompted review
Reply from Mygarminstraps
Thank you so much for your kind words!
We are truly sorry that the strap and clasp arrived damaged, but we are glad to hear that Garmin was able to resolve the issue quickly for you! It's great that Margot could assist you with such efficiency and care.
If you ever need any further assistance or have any questions in the future, don't hesitate to reach out. We’re always here to help!
I ordered 3 watch bands and only got 2!
I ordered 3 watch bands and only got 2!
April 9, 2025
Unprompted review
Reply from Mygarminstraps
Thank you for your message!
We've already reached out to you to resolve the issue with your order.
It would be great if you could get back to us or contact us directly so we can sort this out as quickly as possible.
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Although I initially thought they were…
Although I initially thought they were selling genuine Garmin straps,once I found out they were not, but priced accordingly, I am happy with the product. In fact I ordered the wrong straps, returned them, then had the replacements sent back.
March 28, 2025
Unprompted review
Reply from Mygarminstraps
Thank you for your feedback! We appreciate your honesty and are glad to hear that you're happy with the product despite the initial misunderstanding. It's great to know that our return and replacement process worked smoothly for you. If you ever need further assistance, we're always here to help!
Not suitable for your watch
Strap was faulty which is an issue you were clearly aware of so unsure why it was being sold
March 17, 2025
Unprompted review
Reply from Mygarminstraps
We're truly sorry for the issue you experienced. We continuously work to improve our quality control and ensure such problems don't happen again. Please reach out to our customer service—we’d love to find a solution for you.
Overall good experience
Overall good experience, i received the straps after a few days and fit perfectly onto my garmin forerunner 245. Same system as the original strap, so no issues there so far.
March 23, 2025
Unprompted review
Reply from Mygarminstraps
Thank you so much for your feedback! 😊 We're thrilled to hear that everything worked perfectly with your Garmin Forerunner 245. We appreciate your support and look forward to serving you again soon!
Very quickly delivered and good quality…
Very quickly delivered and good quality when they came, can’t ask for more
March 20, 2025
Unprompted review
Reply from Mygarminstraps
Thank you so much for your kind words! 😊 We're delighted that you’re happy with the fast delivery and quality. Enjoy your purchase!
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Website confusing and return policy a joke
Website not the best laid out I ended up buying the wrong size by mistake, product I ordered was on offer £19 buy one get one free, product I wanted was on offer £20 buy one get one free, I contacted them about returns and was told it would cost me nearly £21, plus postage, on top of my return postage, apparently they do not do promotions on exchanges, also you get the impression these are genuine garmin straps with the logo on, when they arrive you can tell the quality doesn’t look as good, I only found out when looking for the returns section that it says in small print at the very bottom of the page they are not affiliated with garmin. Surely then they can not be allowed to emboss them with original garmin logo
March 17, 2025
Unprompted review
Reply from Mygarminstraps
Hi,
Thank you for your feedback. We understand your frustration with the size issue and the return process. Regarding the pricing, our promotions apply to specific items, and unfortunately, exchanges do not qualify for those discounts. I apologize for the confusion around this.
As for the product branding, while our straps are not official Garmin products, they are designed to be compatible with Garmin devices. The use of the logo is meant to show compatibility but not imply that we are directly affiliated with Garmin. I understand this might have been unclear, and we will make sure to improve communication around that.
If you still wish to return the items, please let us know, and we’ll do our best to assist you with the process. Thank you for your understanding.
Best regards,
Deceptive practices, drop shipping jerkstores
Didn't get meaningful tracking for 6 days, and then find out it is being imported from China and will take 8 more days to arrive instead of shipping from Illinois like listed. These guys suck
March 17, 2025
Unprompted review
Reply from Mygarminstraps
Hi,
I understand your concern, and I’d like to clarify that our warehouses are based in France. However, in cases of stock shortages, some orders may be shipped from our international facilities to ensure faster processing and availability.
Your order is currently in transit, and we appreciate your patience. Let us know if you have any further questions!
Best regards,
If you want Authentic Garmin products - steer clear.
The website strives to emulate/mirror garmin branding and style, but as the fine print makes clear....there is zero affiliaton.
The products are NOT Garmins, despite the website doing its best to create the illusion
One wonders what Garmin thinks of such, and indeed how close to copyright/IP infringement they must get.
Suffice if you want authentic Garmin products steer clear.
March 17, 2025
Unprompted review
Reply from Mygarminstraps
Hello,
Thank you for sharing your feedback. We understand your concerns, and we sincerely apologize for any confusion caused by our website’s presentation.
As noted in the fine print, we are an independent reseller, and our products are not directly from Garmin, although we strive to provide quality alternatives.
We appreciate your understanding and remain available if you have further questions or concerns.
Best regards,
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