Ive purchased several jewlery item from mygemna. They have all been as described and shipped promptly. Sometimes there customer service inquiries don't answer the question asked, but repeated asks us... See more

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Company details
- #3 of 138 best companies in Jewelry Store
- #3 of 15 best companies in Diamond Dealer
- #1 of 27 best companies in Handbags Shop
- #1 of 59 best companies in Shoe Store
- #4 of 46 best companies in Watch Store
About myGemma
Written by the company
Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.
Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.
Affordable Luxury: Up to 80% off retail and affordable payment plans.
Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.
Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.
Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.
Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.
While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.
Shipping & Returns
Written by the company
- Free, Same Day Shipping
- We provide fully insured, trackable shipping. Orders received Saturday and Sunday will ship the following business week.
- 14 Day Return Policy
- Except final sale items.
Authenticity Guaranteed
Every item comes with a myGemma Certificate Of Authenticity.
Contact info
270 Madison Ave, Suite 704, 10016, New York, United States
- 646 569 3655
- contact@mygemma.com
- mygemma.com
Replied to 100% of negative reviews
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Lisa was so great on this transaction
Lisa was so great on this transaction. Answered all my questions and sent lots of pictures of several items to help me make a decision on what would work best for me.
I am so happy 😁
I am so happy with this company so far. I just bought an expensive Chanel bag that was delivered in 24 hrs and was in excellent condition. I feel like I paid a very reasonable price for such an excellent bag. To be sure it was the real deal, I had it authenticated through a respected Chanel authenticator and could not be happier!
Beautiful bag exceptionally clean!
Excellent customer service!
Highly recommended
The item was shipped super fast and arrived a day earlier than scheduled. Condition as described. Will buy from again for sure.
Great Experience with myGemma!
I had an awesome experience selling my Gucci bag with myGemma! The whole process was super easy and way faster than I expected. Huge shout‑out to Mark, who handled everything for me—he was super friendly, quick to respond, and made the whole thing totally stress‑free.
Got a fair offer, great communication, and fast payment. Really happy with how it all turned out. Highly recommend myGemma, especially if you get to work with Mark!
Satisfying Price and Smooth Process
Very satisfying price and smooth process for selling my second-hand stuff to them. I sent the quota request in the evening and got responses the next morning. I got the shipping label on the same day. And after the package arrived the next day, I got payment immediately after I signed the paperwork. I did some research, and I believe it is a very good deal price-wise.
The purse was packaged well and the…
The purse was packaged well and the purse is in prefect condition.
Reputable and Trust Worthy
Emer was intouch with me hours after I reached out, he was concise and responsive.
I felt completely safe and deveoped trust instantly after readingreviews and and reaching out to friends who frequently buy and sell on sites.
It was my first time with MyGemma
It was my first time with MyGemma, of course I was a little hesitant, but Mark was amazing! Fast and easy, I recommend going to MyGemma!
I had an excellent experience selling…
I had an excellent experience selling my Birkin bag to MyGemma. After researching several companies, I ultimately chose them, and I’m so glad I did.
The entire process was incredibly fast and seamless. I requested a quote on Friday afternoon and received an offer the same day. I accepted, and by that evening I had a fully insured shipping label in hand. I shipped the bag from Texas on Saturday at noon, they received it in New York on Monday, confirmed the amount, sent over the final paperwork, and I signed and requested a wire transfer. The funds were in my account first thing Tuesday morning. I honestly couldn’t believe how efficient it was.
I worked with Mark, who was extremely helpful, professional, and clear every step of the way. His instructions were detailed and easy to follow, and I always felt like I knew exactly what was happening. There were no surprises at any point.
I also appreciated how thorough the quote process was. The upload system asks for multiple images and specific views, which allowed me to clearly show the bag’s condition. That gave me confidence in their initial offer, and I wasn't worried that they'd reduce it once they received and reviewed the item.
Overall, a smooth, transparent, and trustworthy experience. I would absolutely recommend MyGemma to anyone looking to sell a luxury item.
Mark is AMAZING!
Mark is amazing! He answered all my emails so fast...it was like we were talking in real time! Mark made the entire process of selling to myGemma so easy AND the payment was so fast! I will definitely be selling and buying from myGemma again...thank you MARK...amazing customer service!
First timer- great experience
Had not heard of myGemma until it came up in a search for a retired product I couldn't find anywhere else. Very easy purchase including quick response when I asked for additional product photos. Will be using again.
My Gemma has accurate description of…
My Gemma has accurate description of items. I purchased a bag in excellent condition and when it arrived it was practically brand new. I'm so so happy with my purchase and experience with MyGemma. Will highly recommend them!
Easy and reliable!
MyGemma was very easy to use, super communicative, and the process was very quick.
Dealing with Mark from Gemma was a…
Dealing with Mark from Gemma was a great experience. It was very comforting that I actually spoke to a person. He kept me well informed on the process of selling my handbags. I know I could have made more money with consignment but did not want to deal with the process. Thank You
Fast response and problem solved right away
Fast response and problem solved right away. Smooth, professional service. Highly recommend.
10 out of 10
Efficient, clear and informative. Communication is top notch and have had a great experience overall. 10 out of 10.
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