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myGemma Reviews 

3,459
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 518 reviews, reviewers overwhelmingly had a great experience with this company. Customers note that both buying and selling high-end luxury goods is a remarkably straightforward, smooth, convenient, and entirely hassle-free process. Many buyers consistently share that authentic jewelry and designer bags arrive securely packaged, perfectly matching the provided online descriptions and exceeding their initial expectations. Some people also felt that dealing with such a professional and courteous team makes the entire transaction feel very secure, transparent, and trustworthy from start to finish. Consumers frequently appreciate the swift communication and remarkably quick turnaround times, whether they are waiting for prompt bank payouts or receiving their online orders promptly.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, fast, and seamless process... See more

Service

Users describe positive interactions with service, highlighting an extremely fast, smooth, and professional... See more

Quality

Clients share positive opinions on quality, consistently highlighting that items arrive in excellent... See more

Staff

Consumers find staff to be positive, highlighting their incredible knowledge, polite communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional high end jewelry buyer. Sent in the Van Cleef bracelet and necklace. Agreed on the pricing for both. Since the necklace is not standard length, could not sell it. But the bra... See more

Rated 5 out of 5 stars

Authentic and beautiful HERMÉS bag purchase. Great communication, lovely boutique like packaging when received, shipped very quickly and exactly as described. Trust this seller. I have extremely high... See more

Rated 5 out of 5 stars

Easy transaction- great price- shipped on Monday from New York and received on Wednesday to Kentucky- I picked up at Walgreens since no one would be home to sign. Pochette Metis reverse monogram was e... See more

Rated 5 out of 5 stars

Honestly, the easiest transaction I have ever experienced by far!!! Prompt response, quick payment and friendly representative. I have been selling my luxury handbags in multiple places because I am r... See more


Company details

  1. Jewelry Store
  2. also in
  3. Diamond Dealer
  4. Handbags Shop
  5. Shoe Store
  6. Watch Store

About myGemma

Written by the company

Founded in 2012, myGemma (formerly known as WP Diamonds) brings you pre-owned, expertly authenticated, sustainable luxury.

Shop designer jewelry, bags and accessories from your favorite brands: Hermès, Chanel, Louis Vuitton, Tiffany & Co., David Yurman, Gucci and much more.

Authenticity Guaranteed: Our team of in-house experts authenticate each and every piece, and every item comes with a myGemma Certificate Of Authenticity.

Affordable Luxury: A curated collection, with meaningful discounts to retail price and several, affordable payment plans.

Iconic Brands: Shop the brands you love, including rare, vintage and hard-to-find items. Whether you are looking for a Birkin 35 bag or a Cartier Juste Un Clou bracelet, myGemma is here to help.

Online Or In Person: Shop and sell online or in person. The choice is yours. We offer appointments at our NYC headquarters.

Sell In As Little as 24 Hours: Sell your luxury goods online to the experts. Sell directly, consign or trade-in, start by filling out our online form to receive your price quote.

Sustainable Luxury: myGemma promotes a truly circular economy; sell your unwanted luxury pieces and buy pre-owned. To further our commmitment to sustainability, we plant a tree and remove 10 bottles of ocean plastic for every purchase made on myGemma.com.


While myGemma is not affiliated with any of the brands available for purchase, all products are authenticated by our team of luxury experts.

Shipping & Returns

Written by the company

Free, Same Day Shipping
We provide fully insured, trackable shipping. Orders received Saturday and Sunday will ship the following business week.
14 Day Return Policy
Except final sale items.

Authenticity Guaranteed

Every item comes with a myGemma Certificate Of Authenticity.

We stand behind our authentication process and guarantee every item for its authenticity. If a brand states that the item is not genuine, we will refund 100% of the purchase price.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(3,459)

507 reviews in the last 12 months

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Rated 5 out of 5 stars

Smooth & Stress-Free Selling Experience

MyGemma is definitely legit! I had such a great experience selling with them. Mark was incredibly helpful and walked me through every step of the process, making everything easy and stress-free. As soon as they received my items, I was paid right away. The whole experience was smooth, professional, and much easier than I expected. I would absolutely sell with them again!

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great service and quick payout

Great service and quick payout. I submitted 2 quotes for a couple of pocketbooks and got fair offers for both of them. I received payment literally the day my bags arrived at their location. The whole process between me mailing them my bags and receiving payment for them was literally 2 days! They are definitely legit and very professional. I definitely recommend them.

July 3, 2026
Rated 5 out of 5 stars

Another excellent purchase

Another excellent purchase. Better than I ever imagined. The bag is so wonderful, brand new condition and better price and it arrived overnight. So exciting! Another fantastic day with mygemma.

June 29, 2026
Rated 5 out of 5 stars

Great Service

Merchandise received in excellent condition as advertised. Shipping and delivery was a great experience. I will continue to shop at myGemma for purchasing high end products at a good price. Professional, Efficient, and Well Worth The Price"

June 18, 2026
Rated 1 out of 5 stars

When I tried to sell my 5 karat diamond…

When I tried to sell my 5 karat diamond and even booked a slot and sent them photos no one responded for a whole 5 months before telling me that they. Could only give 4 thousand for it when it is made of pure gold and a 5 karat diamond on top

July 2, 2025
Unprompted review
myGemma logo

Reply from myGemma

Hi,

Unfortunately we could not find any inquiries in our system from anyone of this name. Did you submit an inquiry on our website under a different name? If not, we believe you may be reviewing a different company.

All the best,
myGemma

Rated 5 out of 5 stars

I had an incredible first experience…

I had an incredible first experience selling with MyGemma! I had a Tiffany ring I wanted to sell, but have not good luck locally. I found MyGemma through Google searches and Reddit comments. It was very easy to submit my inquiry on a Sunday night; I submitted four requested photos, my original receipt, and other documentation about the ring. Much to my surprise, I woke up Monday morning to an offer to sell or consign. I got a phone call as well as an email from Mark which was helpful.

I opted to sell (transparently, I would have earned approximately 40% more if I’d consigned but as this is my first experience with MyGemma, I wanted to keep it simple - I might choose to consign going forward). All of the communication was fantastic. The instructions were clear (there are steps involved to protect both parties) and I received the shipping label almost immediately. Mark was so fast and so helpful! I mailed the package same day, and it arrived in NYC in less than 48 hours. It was inspected quickly and I was sent the final offer to sign and provide my bank account info (I could have been paid by check, PayPal, or wire). I opted to be paid via wire and I’ve already received the funds - less than 72 hours after submitting my ring online!

This was fantastic experience and I highly recommend MyGemma. I will be back as both a buyer and seller!

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support

My contact, Emre, was amazing! He made the process extremely easy and straightforward. He was responsive to all my inquires, accessible for support. I highly recommend Emre and the myGemma platform.

June 19, 2026
Rated 5 out of 5 stars

Fast payout!!

myGemma is the easiest way to sell you fine items. You upload your pictures, they respond usually within the day, then if you agree to sell/ consign they send you a shipping label same day as well! This company makes it no stress, fast, and, I feel confident when I send/ and agree to their quotes. They are very fair in their pricing and unlike other sites you don’t have to wait for your payout. I’m so glad to have found them. Trust me you won’t regret selling with them!

June 19, 2026
Rated 5 out of 5 stars

When Quality And Quantity go hand in hand.

myGemma has proven on more than one occasion to be both: a fair seller and a fair buyer. I will continue to do business with them knowing that I will be provided with exceptional quality in all aspects. Thanks again mG!!!

June 29, 2026
Unprompted review

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