MyHiRelief Reviews 

1,588
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers had a great experience with this company. Customers frequently praise the natural cream for providing fast and effective relief from persistent muscle aches, joint pain, and troublesome leg cramps. Many people also highlight the exceptionally helpful customer support team, noting that staff members respond promptly to resolve questions and manage behind-the-scenes requests. However, some customers also noted unexpected automatic monthly subscriptions, billing discrepancies, and smaller jar sizes than what was originally shown in promotional advertisements. A few people experienced frustrating shipping delays, difficult return conditions, or challenges reaching customer service when trying to request full order refunds.

What people talk about most

Product

People report positive experiences with the product, noting that it is very easy to apply and absorbs... See more

Order

Reviewers highlight ambiguous aspects of order processes, with highly contrasting experiences reported. On... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the prompt, professional,... See more

Quality

Clients share positive opinions on quality, consistently highlighting the remarkable effectiveness of the... See more

Response time

Reviewers mention ambiguous feedback about response time, with experiences varying significantly among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This cream is totally remarkable! I've used it on muscle aches, & the very best for me is that it immediately relieves leg & foot cramps! I'm not keen on their marketing ads - misleading as to how m... See more

Company replied

Rated 4 out of 5 stars

Received my order quickly. Have just started using it so unable to comment on effectiveness yet. But enjoy the texture and fragrance of the cream, it’s well absorbed and doesn’t leave one feeling stic... See more

Company replied

Rated 4 out of 5 stars

Shipping took longer than expected. Containers were smaller than they appeared in the videos that are presented. I bought this for my wife and her nerve pain following partial amputation of her foot... See more

Company replied

Rated 4 out of 5 stars

Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(1,588)

1,577 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is the bomb!!!!

I love this product have tried many others with no relief. With this cream I had instant relief with this cream.

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Rita,

Thank you for your wonderful 5-star review!

We're thrilled to hear that Total Relief has made such a positive impression on you! It's wonderful to know that after trying other products without finding the relief you were looking for, you've had such a positive experience with our cream.

We truly appreciate your enthusiasm and the time you've taken to share your experience. Your kind words mean a great deal to our team!

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

just received the product but so far I…

just received the product but so far I am happy with the product. Unlike other products it is non greasy. Just hope it helps.

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Vivian,

Thank you for your wonderful 5-star review!

We're glad to hear that you're happy with Total Relief so far and especially appreciate that you find the cream non-greasy compared with other products you've tried.

We understand that you've only just received it and are still waiting to see how well it works for you. We appreciate you giving Total Relief a try and hope you have a positive experience as you continue using it.

Thank you for choosing MyHiRelief and for sharing your initial feedback. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I was amazed to see how well it worked

I was amazed to see how well it worked. The first time I put it on not as much as they show on the commercial but little by little just just to see how I would react to it, and it started working right away because my toes were really hurting from the nerve pain. I was so glad I had to wait. Wait two weeks though that was the hard part and finally when it came I was happy as a lark couldn’t wait to try. It works very well well told my son and he’s gonna buy me more. Thank you so so much for heaven send item that really works.

August 11, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Gladys,

Thank you for your wonderful 5-star review and for sharing such a heartfelt experience!

We're delighted to hear that you were pleasantly surprised by your experience with Total Relief and that you found it helpful for the discomfort in your toes. It's wonderful to know that you were happy to finally receive your order and give the cream a try.

We're also glad to hear that you've shared your experience with your son and that he's planning to help you get more. Your trust and kind words mean so much to our team.

Thank you for choosing MyHiRelief and for taking the time to share your story. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

The initial ordering process went well

The initial ordering process went well. I also received a timely receipt and order number. I was notified when the product was ready for shipment and given a tracking number to monitor delivery date. At this point the service declined. I checked the delivery daily and kept getting the message "awaiting from sender". Finally on the sixth day I got a next day delivery date and received the product 8/10/2026

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

The subscription works very well as I…

The subscription works very well as I now share the jars with my best friend and her sister. So we run out just about the time the new jars arrive.
We find that the cream really does help our arthritic knees and backs.

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Margaret,

Thank you for your wonderful 5-star review!

We're delighted to hear that the subscription works well for you and that you're able to share your jars with your best friend and her sister. It's wonderful to know that Total Relief has been a helpful part of your routine and that you all find it beneficial for your knees and backs.

We're also glad that the timing of your deliveries works so well with your usage, so you have a new supply arriving just as you're running low.

Thank you for choosing MyHiRelief and for sharing Total Relief with those close to you. We truly appreciate your continued support and wish you and your loved ones continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Quick delivery

Quick delivery, now waiting for results.

August 11, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Hubert,

Thank you for your wonderful 5-star review!

We're glad to hear that your order arrived quickly. We understand that it can take some time to try a new product and determine how well it works for you, and we appreciate you giving Total Relief a chance.

We hope you have a positive experience as you continue using the product and look forward to hearing how it works for you.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

They answered questions and took care…

They answered questions and took care of any issues promptly very happy with the outcome.

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Ann,

Thank you for your wonderful 5-star review!

We're delighted to hear that our team was able to answer your questions and promptly take care of any issues you encountered. We're especially glad that you were happy with the outcome.

Providing responsive and effective support is very important to us, and we truly appreciate you taking the time to recognize our team's efforts.

Thank you for choosing MyHiRelief and for sharing your experience. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 4 out of 5 stars

I believe in miracles

Could not believe the immediate reaction. I was wiggling my toes in the first try. Hadn’t been able to stand on bare feet for 6 year’s without wearing soft soles. I can get out of bed now without putting on my shoes. It is amazing what this cream does. However, I find that I can’t use much at a time to cover all my defects because I have problems with vision and kidneys that are affected by too much magnesium. It is not a cure, but it is comfort with every use.

August 9, 2026
Unprompted review
Rated 4 out of 5 stars

The ordering process was very…

The ordering process was very cumbersome and not clear on the final cost until the charges went through my payment method. The product works well and was delivered in a timely manner.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Review of HiRelief

My order took quite awhile to arrive. I put that up to low or no stock available at the time as that happens when ordering online. I love the smell of HiRelief and while I don't need it every day, it is available when I need it. The relief wasn't immediate but it did help a lot. Getting old, you know. Even my partner has been using it periodically and they say it is good too. Give it a try, it works.

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Za,

Thank you for your wonderful 5-star review!

We're delighted to hear that you enjoy the scent of Total Relief and have found it helpful when you need it. We're also glad to know that your partner has been using it periodically and has had a positive experience as well.

We appreciate your patience with the delivery time and your understanding that occasional delays can happen with online orders. Most importantly, we're happy to hear that the cream has provided you with meaningful relief, even if it wasn't immediate.

Thank you for recommending Total Relief and for taking the time to share your experience. We truly appreciate your support and wish you and your partner continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I just like the way it helps me feel…

I just like the way it helps me feel better when I’m feeling sore

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Diane,

Thank you for your wonderful 5-star review!

We're delighted to hear that Total Relief helps you feel better when you're feeling sore. It's wonderful to know that you've found the cream to be a helpful part of your routine.

We truly appreciate you taking the time to share your experience. Your feedback means a great deal to our team and encourages us to continue providing quality products and service.

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

They litened and appropriate action…

They litened and appropriate action was taken. Was impressed.Thank you

August 10, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Sue,

Thank you for your wonderful 5-star review!

We're delighted to hear that our team listened to your concern and took the appropriate action. We're especially glad that our support left you impressed.

Providing attentive and effective customer service is very important to us, and we truly appreciate you taking the time to recognize our team's efforts.

Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I had a question about my order and you…

I had a question about my order and you answered and solved it very quickly. I really love Total Relief as it truly works. This is my second order and I will continue to use it. It also makes my skin so soft and smooth. 🥰

August 10, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Robyn,

Thank you for your wonderful 5-star review! 🥰

We're delighted to hear that our team was able to answer your question and resolve your concern so quickly. We're even happier to know that you're loving Total Relief and that this is already your second order!

It's wonderful to hear that you've found the cream helpful and that you also enjoy how soft and smooth it leaves your skin. Your continued trust and support mean so much to us.

Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to be part of your wellness routine!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

I found the cream worked for my pinched…

I found the cream worked for my pinched nerve. Surprised the heck out of me. Never hoped to find such an easy fix for nerve pain. Also they were quick to act on refunding money. Great experiences all around.

August 11, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Nicolas,

Thank you for your wonderful 5-star review!

We're delighted to hear that you had such a positive experience with Total Relief and that you've found the cream helpful. It's wonderful to know that you were pleasantly surprised by your experience with the product.

We're also glad that our team was able to handle your refund promptly and efficiently. Providing responsive and reliable customer support is very important to us.

Thank you for sharing your experience and for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 3 out of 5 stars

I did not get my complete order

I did not get my complete order. Hopefully, the "extra powerful" dose of Total Relief in your video that I ordered will arrive soon.

August 11, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi there,

Thank you for sharing your feedback.

We understand the disappointment of receiving an incomplete order, especially when you were expecting the extra-powerful Total Relief shown in the offer. We appreciate your patience while the remaining part of your order makes its way to you.

If you have not already contacted our support team regarding the missing items, please reach out to us so we can review your order and provide you with an update.

I’d like to personally review your situation. However, we were unable to find an account matching the details listed on your Trustpilot profile.

Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.

We appreciate the opportunity to assist you and look forward to resolving this matter.

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

The feeling that you get when you apply…

The feeling that you get when you apply the cream and the pain slowly drifts away is so relieving I would recommend it to everyone who has ongoing pain.

June 11, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Dianne,

Thank you for your wonderful 5-star review!

We're delighted to hear that you enjoy the soothing experience of applying Total Relief and that you've found it helpful when dealing with ongoing discomfort. It's wonderful to know that you've had such a positive experience with the cream.

We truly appreciate your kind recommendation and the time you've taken to share your experience. Your feedback means a great deal to our team!

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness.

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Received as stated on order

August 12, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Fred,

Thank you for your wonderful 5-star review!

We're pleased to hear that your order arrived as expected and matched the details provided when you placed your order.

Thank you for choosing MyHiRelief and for taking the time to share your feedback. We truly appreciate your support and wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

Quick service

Quick service. Only thing that gives me a little relief.
I am the user not my husband John

August 10, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Mr/Mrs. Harrison,

Thank you for your wonderful 5-star review!

We're glad to hear that you received quick service and that Total Relief has been providing you with relief.

Thank you for taking the time to share your experience with us. Your feedback means a great deal to our team, and we're grateful for your support.

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

Rated 5 out of 5 stars

total relief works wonders on my pain…

total relief works wonders on my pain and stiff muscles helps me make it through the day

August 11, 2026
Unprompted review
MyHiRelief logo

Reply from MyHiRelief

Hi Mark,

Thank you for your wonderful 5-star review!

We're delighted to hear that Total Relief has been helping you and making your days more comfortable. It's wonderful to know that you've found the cream to be a helpful part of your routine.

We truly appreciate you taking the time to share your experience. Your feedback means a great deal to our team and encourages us to continue providing quality products and service.

Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!

Kind regards,

Aga
MyHiRelief

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