This cream is totally remarkable! I've used it on muscle aches, & the very best for me is that it immediately relieves leg & foot cramps! I'm not keen on their marketing ads - misleading as to how m... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received my order quickly. Have just started using it so unable to comment on effectiveness yet. But enjoy the texture and fragrance of the cream, it’s well absorbed and doesn’t leave one feeling stic... See more
Company replied
Shipping took longer than expected. Containers were smaller than they appeared in the videos that are presented. I bought this for my wife and her nerve pain following partial amputation of her foot... See more
Company replied
Pretty rapid delivery after order. HOWEVER, you use UniUni for delivery service which has to be the worst on the planet. They have been notified numerous times that our office complex is closed and g... See more
Company replied
4.1
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I did not get my complete order
I did not get my complete order. Hopefully, the "extra powerful" dose of Total Relief in your video that I ordered will arrive soon.
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi there,
Thank you for sharing your feedback.
We understand the disappointment of receiving an incomplete order, especially when you were expecting the extra-powerful Total Relief shown in the offer. We appreciate your patience while the remaining part of your order makes its way to you.
If you have not already contacted our support team regarding the missing items, please reach out to us so we can review your order and provide you with an update.
I’d like to personally review your situation. However, we were unable to find an account matching the details listed on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com, using the email address associated with your order. Be sure to include your order number if available. Once we can find your account, we will be happy to review your concerns and work toward a prompt resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
The feeling that you get when you apply…
The feeling that you get when you apply the cream and the pain slowly drifts away is so relieving I would recommend it to everyone who has ongoing pain.
June 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Dianne,
Thank you for your wonderful 5-star review!
We're delighted to hear that you enjoy the soothing experience of applying Total Relief and that you've found it helpful when dealing with ongoing discomfort. It's wonderful to know that you've had such a positive experience with the cream.
We truly appreciate your kind recommendation and the time you've taken to share your experience. Your feedback means a great deal to our team!
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness.
Kind regards,
Aga
MyHiRelief
My experience was great because they…
My experience was great because they addresed my problem right away. Explained the situation so I understood it and it was resolved so quickly. The gentleman was knowledgeable, respectfulll and very nice. I am very happy with the products purchased and I will buy from them again.
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Loretta,
Thank you for your wonderful 5-star review!
We're delighted to hear that our team was able to address your concern promptly, clearly explain the situation, and resolve the issue quickly. It's wonderful to know that you found our representative knowledgeable, respectful, and kind throughout the process.
We're also thrilled to hear that you're happy with your purchases and plan to shop with us again. Your trust and continued support mean a great deal to our team.
Thank you for choosing MyHiRelief and for taking the time to share such thoughtful feedback. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Received as stated on order
August 12, 2026
Unprompted review
Reply from MyHiRelief
Hi Fred,
Thank you for your wonderful 5-star review!
We're pleased to hear that your order arrived as expected and matched the details provided when you placed your order.
Thank you for choosing MyHiRelief and for taking the time to share your feedback. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Quick service
Quick service. Only thing that gives me a little relief.
I am the user not my husband John
August 10, 2026
Unprompted review
Reply from MyHiRelief
Hi Mr/Mrs. Harrison,
Thank you for your wonderful 5-star review!
We're glad to hear that you received quick service and that Total Relief has been providing you with relief.
Thank you for taking the time to share your experience with us. Your feedback means a great deal to our team, and we're grateful for your support.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
total relief works wonders on my pain…
total relief works wonders on my pain and stiff muscles helps me make it through the day
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Mark,
Thank you for your wonderful 5-star review!
We're delighted to hear that Total Relief has been helping you and making your days more comfortable. It's wonderful to know that you've found the cream to be a helpful part of your routine.
We truly appreciate you taking the time to share your experience. Your feedback means a great deal to our team and encourages us to continue providing quality products and service.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
HiRelief really works!
I have tried numerous products over the years for the arthritis pain in my knees. This product is the first one to help instantly. I started out with one jar now l ordered six jars. That in itself is testimony to my pleasure of the results after using HiRelief.
August 10, 2026
Unprompted review
Reply from MyHiRelief
Hi Wanda,
Thank you for your wonderful 5-star review!
We're delighted to hear that Total Relief has been a helpful addition to your routine after trying numerous products for your knee discomfort. It's especially wonderful to know that your positive experience led you to go from trying one jar to ordering six.
Your continued support is truly meaningful to us, and we appreciate you taking the time to share your experience. We're grateful for the trust you've placed in MyHiRelief!
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness.
Kind regards,
Aga
MyHiRelief
I was a bit hesitant at first but gave…
I was a bit hesitant at first but gave it a try and so glad I did within 3 days there was a noticeable improvement of my neuropathy and getting better with each us.
August 12, 2026
Unprompted review
Reply from MyHiRelief
Hi Deborah,
Thank you for your wonderful 5-star review!
We're delighted to hear that you decided to give Total Relief a try and have noticed a positive difference in your experience. It's wonderful to know that you've seen noticeable improvement within a few days and feel that your experience is continuing to improve with use.
We truly appreciate you overcoming your initial hesitation and taking the time to share your experience with us. Your feedback means a great deal to our team!
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness.
Kind regards,
Aga
MyHiRelief
Works so well I...
Works so well I gave my sister and her husband a bottle.
August 8, 2026
Unprompted review
Reply from MyHiRelief
Hi Linda,
Thank you for your wonderful 5-star review!
We're delighted to hear that Total Relief has been working so well for you that you chose to share it with your sister and her husband. It's wonderful to know that you felt confident enough in your experience to introduce the product to your family.
We truly appreciate your trust, support, and recommendation. Thank you for taking the time to share your experience with us!
We wish you, your sister, and her husband continued comfort and wellness.
Kind regards,
Aga
MyHiRelief
My husband has suffered from neuropathy…
My husband has suffered from neuropathy especially in his left foot and leg since his stroke. This cream has given him relief to be able to sleep through the night!
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Hickey,
Thank you for your wonderful 5-star review!
We're truly glad to hear that Total Relief has helped provide your husband with some relief and has made it possible for him to sleep more comfortably through the night. We appreciate you taking the time to share his experience with us.
Your kind feedback means a great deal to our team, and we're grateful that you've found the cream to be a helpful part of his routine.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you and your husband continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Jeason and Chadylle was very nice and…
Jeason and Chadylle was very nice and very helpful with resolving my problem and I thank you very much for all your help
Sincerely Diane
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Diane,
Thank you for your wonderful 5-star review!
We're delighted to hear that Jeason and Chadylle were able to assist you and resolve your issue. It's wonderful to know that you found them both kind, helpful, and supportive throughout the process.
We'll be sure to share your kind words with Jeason, Chadylle, and the team. Your recognition means a great deal to us and encourages our team to continue providing caring and effective customer support.
Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support!
Kind regards,
Aga
MyHiRelief
Buyer beware $451 AUD for 6 small bottles of cream ????
Very disappointing experience with Total Relief Cream
The Total Relief Cream itself is okay, but in my experience it is no more effective than a standard arnica cream that costs around one-tenth of the price.
My biggest issue, however, was the way my order and refund were handled. I was double charged and contacted the company requesting a refund almost immediately. Despite making multiple requests, I did not receive the refund until I repeatedly followed up.
I was extremely frustrated by the experience and felt that I was given excuses rather than a straightforward resolution. The whole process left me feeling that the company’s marketing and customer service were misleading and deceptive.
I genuinely wish I had never dealt with this company. Based on my experience, I would not recommend Total Relief or this company. There are much cheaper alternatives available that, in my opinion, work just as well.
Buyer beware . $451 Australian dollars charged for 6 small bottles .
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Brad,
Thank you for taking the time to share your detailed feedback. We understand how frustrating it must have been to see what appeared to be a duplicate charge, and then to follow up repeatedly regarding your refund. We truly apologize for the frustration this caused.
To clarify: our products are sold directly through our official store and priced in USD, so the amount may appear higher once converted to your local currency. Our pricing also reflects premium quality, our carefully developed concentrated formula, and the customer protections and guarantees included with every order.
We’re especially concerned to hear about your refund experience. While refunds can occasionally be delayed by payment‑processor timelines or system issues outside our direct control, we recognize that this does not make the experience any less frustrating. We always aim to resolve these matters promptly and transparently.
We also appreciate your thoughts on value and performance — we know results and expectations can differ from person to person. Please note that our cream is highly concentrated, so only a small amount is needed per use; this means each jar typically lasts longer than customers expect.
Your feedback about ordering, pricing, and refunds is extremely valuable, and we will ensure it is shared with the relevant team for review. Thank you again for being honest with us — it helps us improve.
Kind regards,
MyHiRelief
The advertisements are misleading.
They advertisements are misleading.
Buy 1 get 2 for price of 1 not true. 75% off never when look at prices
Saw one ad where guy was sending back because he paid full price crossed out $29.95, $19.95, then price was $9.95. I tried to order buy 3 get 3 free, the price charged me was $60 a jar. And it's the last day of sale for the last 2 months.
July 15, 2026
Unprompted review
Reply from MyHiRelief
Hi Chris,
Thank you for sharing your feedback.
I understand the confusion and am happy to clarify. Our ad states “Save up to 75% OFF” — this applies exclusively to the 12‑jar bulk bundle, which is currently sold out due to high demand.
The offers currently available on our site are our next best deals: Buy 2, Get 1 Free (67% OFF) and Buy 3, Get 3 Free (also 67% OFF).
Regarding the Buy 3, Get 3 Free offer: it requires purchasing 6 jars in a single order. Rather than charging full price for three jars and giving three free, the discount is applied evenly across all six jars. This means every jar is billed at the reduced rate — your total reflects six jars at this lower price, rather than the regular $90 per jar. It does not include handling fees, applicable taxes, or shipping insurance — these are separate charges calculated based on your location and selected options.
As for the $9.95 charge: this is our Priority VIP Package Insurance. It secures full coverage of your order against loss, theft, or damage in transit, active from processing through to delivery — ensuring your package was fully protected every step of the way.
We appreciate you bringing this to our attention; feedback like yours helps us improve how we present promotions and avoid misunderstanding.
I’d like to personally review your situation and assist further. However, we were unable to locate an account matching the details on your Trustpilot profile.
Please contact us directly at support@myhirelief.com or aga@nw-project.com using the email address associated with your order, and include your order number if available. Once we find your account, we will gladly review your concerns and work toward a fair and timely resolution.
We appreciate the opportunity to assist you and look forward to resolving this matter.
Kind regards,
Aga
MyHiRelief
I made a complaint through their…
I made a complaint through their support service and they took care of the issue timely.
August 7, 2026
Unprompted review
Reply from MyHiRelief
Hi Agatha,
Thank you for your wonderful 5-star review!
We're delighted to hear that our support team was able to address your concern and take care of the issue on time. Providing responsive and effective assistance is very important to us, and we truly appreciate your recognition of the team's efforts.
Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
MyHiRelief
Getting the fantastic help to find…
Getting the fantastic help to find where my package was Charlotte gave me the answer in such short time. She was so very helpful and knows what she is talking about. For the company
August 11, 2026
Unprompted review
Reply from MyHiRelief
Hi Bernadette,
Thank you for your wonderful 5-star review!
We're delighted to hear that Charlotte was able to quickly help you locate your package and provide the answers you needed. It's wonderful to know that you found her knowledgeable, helpful, and efficient.
We'll be sure to share your kind words with Charlotte and the team. Recognition like this means a great deal to our customer service team and encourages us to continue providing prompt and reliable support.
Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Truly felt the pain relieving
Truly felt the pain relieving. Received it two days ago and my arm and foot pain have decreased significantly. Arm pain is almost nonexistent and my neuroma in my foot has immensely improved. I will definitely recommend this product. Thank you!
August 8, 2026
Unprompted review
Reply from MyHiRelief
Hi Deborah,
Thank you for your wonderful 5-star review!
We're delighted to hear that you've experienced significant relief in your arm and foot discomfort after using Total Relief. It's especially wonderful to know that you've noticed such a positive difference after receiving your order and that you're considering recommending the product to others.
We truly appreciate you taking the time to share your experience and your kind words. Feedback like yours means a great deal to our team and encourages us to continue providing quality products and service.
Thank you for choosing MyHiRelief. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Fast and efficient deliveries
Fast and efficient deliveries, nice pleasing product. Strong customer service. No hassles, no problems.
August 10, 2026
Unprompted review
Reply from MyHiRelief
Hi Darby,
Thank you for your review!
We're delighted to hear that you've been pleased with the product, experienced fast and efficient delivery, and found our customer service strong and hassle-free. It's wonderful to know that everything went smoothly from your order through to your overall experience.
We truly appreciate you taking the time to share your feedback. Your kind words mean a great deal to our team and encourage us to continue providing quality products and reliable service.
Thank you for choosing MyHiRelief. We wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
Reply from MyHiRelief
Hi Teresa,
Thank you for your wonderful 5-star review!
We're delighted to hear that Star was able to answer your question right away. We'll be sure to share your kind feedback with Star and the team.
Thank you for choosing MyHiRelief and for taking the time to share your experience. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
List your phone number
August 10, 2026
Unprompted review
Reply from MyHiRelief
Hi Peter,
Thank you for your review and for your feedback.
We understand that having a phone number available can be helpful when you need assistance. Our phone service is currently undergoing maintenance, and we appreciate your patience while we work to restore it.
In the meantime, our customer support team remains available by email at support@myhirelief.com and will be happy to assist with any questions or concerns.
Thank you for choosing MyHiRelief and for taking the time to share your feedback. We truly appreciate your support!
Kind regards,
Aga
MyHiRelief
Reply from MyHiRelief
Hi Bobby,
Thank you for your wonderful 5-star review!
We're delighted to hear that your order arrived earlier than expected. We know how much timely delivery can matter, and we're glad your experience was a positive one.
Thank you for choosing MyHiRelief and for taking the time to share your feedback. We truly appreciate your support and wish you continued comfort and wellness!
Kind regards,
Aga
MyHiRelief
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