Holo Alert Reviews 

231
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The watch arrived as indicated and I received a voice mail advising me to charge the device then call for assistance with the set up. Placed a test call. Neal was very helpful walking me through the... See more

Rated 5 out of 5 stars

I had a very pleasant and informative conversation with Ara (a real person). Directions were very clear and my questions were answered completely. The call did not take long at all. Alan B. for Bre... See more

Rated 5 out of 5 stars

Easy to set up looking forward to having this safety device and like the idea that it goes with me anywhere in Canada

Rated 4 out of 5 stars

Have just received my emergency alert device. It was delivered in three business days. 😊. Customer support for setup and activation has been great. I’m a little confused as the blue call light is s... See more

Company details

  1. Emergency Care Service
  2. Security System Supplier

Written by the company

Holo Alert is a leading Canadian Medical Alert provider, specializing in wearable emergency devices that include: automatic fall detection, GPS location services, and 24/7 care monitoring.


Contact info

4.8

Excellent

TrustScore 5 out of 5

231 reviews

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4.8

All reviews

(231)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Was quite satisfied with the service I…

Was quite satisfied with the service I received from all I spoke with. I spoke with several reps and was impressed with the fact they knew who I was right away. Great job ladies and gents!!

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Mathew was very knowledgeable

Mathew was very knowledgeable, kind and considerate. I did not feel pressured in anyway to subscribe to this device. Mathew was very helpful with our successful set up. After the first day of use, both my husband and I felt very secure to know help was just the push of a button away if needed.

October 30, 2024
Unprompted review
Rated 4 out of 5 stars

Very well presented by Mathew

Very well presented by Mathew. I have been using a similar item at a greater cost, so I am pleased this one is more reasonable. I am also impressed that I received it and it arrived so quickly. Thank Mathew.

October 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Clear instructions have me wearing a…

Clear instructions have me wearing a HoloAlert device right now along with the critical assistance of the grant you gave me to me get one. Big thanks for all of this at my stage of the game. Thanks for who you are and what you do.

October 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Hello… I was impressed how well Matthew…

Hello… I was impressed how well Matthew handled this whole adventure. He was very well versed in All questions asked. I trusted him right from the start, and he never wavered!Thank you, Matthew for being so kind to me and my Husband,John….I have full confidence in you!…and also another Gentleman who waited on me once… forgot his name thank you again,Alice Gillespie

October 13, 2024
Unprompted review
Rated 5 out of 5 stars

Just finished speaking with the…

Just finished speaking with the wonderful people at Holo alert and they were very helpful in answering all my questions.

Hopefully I will never have to use this device but, if I should have to, I have confidence that I will be well taken care of in an emergency.

A big thank you to Matthew and to everyone at Holo.

October 10, 2024
Unprompted review
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Rated 5 out of 5 stars

I have just got the Halo for the first…

I have just got the Halo for the first time. David in Sales was very well educated in the product and answered any and all questions. Once delivered Austin was a very kind young man. He too was very well informed on their product and aided in my activation. I hope to never need the product but just knowing I have it in case is reassuring. Thank you

September 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Right from the start it was an amazing…

Right from the start it was an amazing experience! Chris was incredible and went out if his way to ensure that my mom got exactly what she needed! The system is so easy to use! Completely wireless; plug it in and charge the pendant and it’s ready to use. No messing around with phone jacks etc. When unit was received, I got a call from Carly to ensure everything was working and we tested the unit while she was on the phone. So glad I reached out to them!!

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Great responsiveness to issues

My mom had been having ridiculous problems with their new watch model and unusually getting no callbacks from her case worker for a week straight. A strongly-worded email got a callback outside of business hours, and Matthew took perfect care of us. We're switching to the more reliable medical alert pendant system and we've got high hopes for a more successful situation. Thank you so much for the personalized and rapid response. Fingers crossed going forward, but for now we are beyond satisfied!

September 13, 2024
Unprompted review

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