What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more
Company replied
I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more
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Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.
Company replied
Company details
- #16 of 22 best companies in Educational Testing Service
Written by the company
MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.
Contact info
United States
- myiq.com
4.1
Great
130K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Urgent: Subscription Cancellation and Full Refund Request
Hello,
I am requesting an immediate cancellation of my subscription and a full refund for the unauthorized charge on my card. Your website uses misleading interfaces regarding the 7-day trial period.
If the full refund is not processed immediately, I will initiate a chargeback dispute with my bank for fraudulent billing practices and report this to consumer protection agencies.
Thank you.
May 28, 2026
Unprompted review
Reply from MyIQ
Dear Rayan Elias Bertazo, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number RAYANELIASBERTAZO405926 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Complete Nonsense. Don't bother.
I've taken other IQ tests and registered 138. This one says 113? I doubt I lost that many IQ points over the years. This test might as well generate a random number.
May 28, 2026
Reply from MyIQ
Dear April Adams, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number APRILADAMS618235. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear jan.enekesfgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
you scamming people
yes this whole website is a joke i NEVER PAID FOR SUBSCRIPTION i literally clicked
IM NOT INTERESTED FOR A REASON and you stole my only money even though i paid for iq test to support your company AND I PAID JUST FOR THAT NOT SUBSCRIPTION you also NEVER TOLD ME that i have that, not a single message, not a single email so i was scammed for my only money i literally cannot affort food or water until half of june i hope you think of that as much as you can
May 28, 2026
Reply from MyIQ
Dear antonina.boguckayahoo.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number ANTONINABOGUCKAYAHOOCOM474753. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear darianbenonovgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Γιώργος πενηρτζης, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
It showed me the answers that were not…
It showed me the answers that were not mine instead of my answers. One answer it showed as skipped while I remember answering. This is the strangest test I took, the questions were nice though. Some of them are ambiguous, if it is intentionally, the test is flowed.
May 28, 2026
Reply from MyIQ
Dear CHERNYAKOVA/LIYA, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
ITS NOT JUST £1 THEY KEEP CHARGING
BE AWARE Its great to do the test but just be aware you are automatically signed up to a subscription. Like many others just did the £1 test at that point no indication of any further subscriptions any subsequent emails look like marketing which we all generally ignore, which is where they get you that's the point to cancel. At the time of the test no indication of any sort re a subscription and I definitely wouldn't have progressed if I had in fact I didn't pay first time and they followed up but again no subscription mentioned and |I though its only a £1 !!! - Now I've noticed it was easy to cancel but feel I was completely conned. Have requested refund standard reply have asked for complaint escalation and ombudsman still awaiting their reply. Its obviously poor practise even when I rang my bank they said they had loads of issues with this company. I will continue to try for a refund no one can afford to loose this kind of money this is such poor business practise and it should be banned just be warned
April 20, 2026
Unprompted review
Reply from MyIQ
Dear Wardle & Keach Removals , We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number WARDLEKEACHREMOVALS313267 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Very insightful
May 28, 2026
Reply from MyIQ
Dear Jeff Nation, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear d.cairnsyahoo.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear CCTrucking, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear ms.rmunozgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Reply from MyIQ
Dear Paul Rivera, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
I found it quite interesting actually…
I found it quite interesting actually and I was surprised with my IQ score
May 28, 2026
Reply from MyIQ
Dear nicolelucasicloud.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Scam scamming thieves!
Great. Took test. Happy with score. Happy to pay the 99 cents too. However when and where in all the interactions leading up to during and after taking the test did i agree to pay an additional $30?!!
So the test that’s complete keeps on taking? Shame on yall!
DO NOT USE THIS COMPANIES SERVICES SHADY THIEVING CONDUCT!!!
May 28, 2026
Reply from MyIQ
Dear lanilovesjesusduck.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number LANILOVESJESUSDUCKCOM744649. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Easy to provide the information which…
Easy to provide the information which in turn provided an interesting answer
May 28, 2026
Reply from MyIQ
Dear Peter Holme, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Great ,gamesome,nonpareil,creative
Information,skills,mind,mindsets,
creative,time,
great test,inspire,vision,idea,vision,
May 28, 2026
Reply from MyIQ
Dear michaelsaibootgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
This is a scam company
This is a scam company. When you think you are simply paying for a one off test result for £1 it signs you up to a subscription and takes £29.99 out of your account a week later. BEWARE. DO NOT GIvE THIS COMPANY YOUR DETAILS
May 28, 2026
Unprompted review
Reply from MyIQ
Dear Julianne Thomas, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number JULIANNETHOMAS909750 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
I don’t have any dislikes or likes…
I don’t have any dislikes or likes about it. I’m pretty mutual. I am slow at learning and adapting to test results, but I’m more hands-on than I am electronics or books.
May 28, 2026
Reply from MyIQ
Dear schomergmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
My profile.
Everyone should try this test. It's informative and insightful. Enjoyed very much and will pass on to family and friends.
May 28, 2026
Reply from MyIQ
Dear judithbestgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
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