What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more
Company replied
I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more
Company replied
Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.
Company replied
Company details
- #16 of 22 best companies in Educational Testing Service
Written by the company
MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.
Contact info
United States
- myiq.com
4.1
Great
130K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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This is a scam they stole 32.00 from my…
This is a scam they stole 32.00 from my checking account the go by several different names. My IQ is another one they go by. Offering a in test for 50 cents then they hit your account for every penny in your account do not click on their adds on Facebook,instagram or any website or social media do not respond to their text or emails. They are fraying 1000’s of people everyday
May 26, 2026
Unprompted review
Reply from MyIQ
Dear Arlene Wayne, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number ARLENEWAYNE797184 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear Todd Albright, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
It was good I enjoyed the test
May 28, 2026
Reply from MyIQ
Dear bolanlisagmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Unauthorized subscription charge — SCAM
WARNING: This company is a trap. I paid €0.50 for an IQ test result. That’s it. No clear subscription offer, no visible checkbox, no real consent.
7 days later — €29.99 gone from my account. Stolen.
They hide subscription terms at the bottom of a huge promotional email that nobody reads. This is not a mistake. This is intentional. This is how they make money — by deceiving people.
Hundreds of victims on Instagram, BBB, Reddit are reporting the exact same story. Same trap, same amount, same excuses from support.
I have cancelled. I want my money back. And I will not stop until I get it — Trustpilot, bank dispute, consumer protection authorities, everywhere.
May 28, 2026
Unprompted review
Reply from MyIQ
Dear Anastasiia, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number ANASTASIIA861324 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
THIS IS A SCAM
This is a scam. I canceled the forced subription and they charged me 2 additional times after the cancelation. I have emails stating they refunded me, but they can not provide transaction id and I have not been refunded. ITS A SCAM.
May 27, 2026
Unprompted review
Reply from MyIQ
Dear Donald S, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number DONALDS176554 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear yaritzelgonzalezgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Paid £1 for my test score all good
Paid £1 for my test score all good, until they tried to take £30 today for some kind of subscription. Avoid and read the small print!
May 28, 2026
Unprompted review
Reply from MyIQ
Dear Consumer, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number CONSUMER515911 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear Dan Russell, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Multiple questions that were indicated…
Multiple questions that were indicated as incorrect were not the answers I selected. What a ripoff and waste of time and money
May 28, 2026
Reply from MyIQ
Dear customer, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number CUSTOMER250921. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Terrible
Terrible. The AI miscalculated my results, shows I got several wrong I clearly got right.
May 28, 2026
Reply from MyIQ
Dear kyle.kahlgmail.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number KYLEKAHLGMAILCOM146048. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Reply from MyIQ
Dear kerrycbrockspamgmail.com, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number KERRYCBROCKSPAMGMAILCOM759800. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
Canceling the account is near impossible
I am having a great deal of difficulty attempting to cancel this service. For that reason aline I am completely dissatisfied. I need to receive email confirmation that my account has been cancelled.
May 28, 2026
Reply from MyIQ
Dear Bruce, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number BRUCE222048. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.
Thank you!
MyIQ Team
This was good a variety of questions…
This was good a variety of questions some take longer to hopefully reach the correct answer
May 28, 2026
Reply from MyIQ
Dear Roy, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
My name is Ryan Hematlal
My name is Ryan Hematlal, I Subscribed to My IQ without knowing they would charge me a monthly fee. This is not why I am writing this review. After cancelling my subscription and emailing them i kept getting charged more and more. They replied and promised a refund, what a joke, Weeks after weeks they keep lying about a refund and now they keep charging me, I have proof of them charging money from me and I will not rest until i get My money back. Do not trust this company, it is complete and utter theft, To add on they have this bot called “David” who replies to every email instantly so there is literally no real person we can talk to.
May 28, 2026
Unprompted review
Reply from MyIQ
Dear exryan, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number EXRYAN517865 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
This company is a scam
This company is a scam! I had cancelled my subscription within a few days of the Fred trial back in 2025 only to find a charge for $44 on my visa in May 3026! Zero help from customer support. Stay away from this company as they are actively ripping people off.
May 28, 2026
Unprompted review
Reply from MyIQ
Dear T C, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number TC673194 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Accuracy is not legitimate.
Some answers I marked right but at the end it was switched to an incorrect answer , feels like I couldn’t have made the same exact score, I felt like I didn’t do as well on second one. Probably will not keep subscription.
May 28, 2026
Reply from MyIQ
Dear Margarey Massey, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Scammers
I paid to use there test for a one off. After add popped up on my fb feed.
I was then charged a monthy subscription fee of 29.99.
I had not signed up to this.
Contacted them and they said they would cancel this and refund me...3 weeks later im still waiting. Said it would take few days to reach my account. I feel like ive been scammed. Jokes on me. " IQ"
May 2, 2026
Unprompted review
Reply from MyIQ
Dear Dear Mr Wells, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number DEARMRWELLS347511 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
Reply from MyIQ
Dear Gus Rodriguez, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
My Own IQ
Pretty cool results, I love taking these tie is test and it’s pretty much spot on!
May 28, 2026
Reply from MyIQ
Dear Felicia Walters, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team
Urgent: Subscription Cancellation and Full Refund Request
Hello,
I am requesting an immediate cancellation of my subscription and a full refund for the unauthorized charge on my card. Your website uses misleading interfaces regarding the 7-day trial period.
If the full refund is not processed immediately, I will initiate a chargeback dispute with my bank for fraudulent billing practices and report this to consumer protection agencies.
Thank you.
May 28, 2026
Unprompted review
Reply from MyIQ
Dear Rayan Elias Bertazo, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number RAYANELIASBERTAZO405926 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you!
MyIQ
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