MyIQ Reviews 129,585

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 98,701 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the tests enjoyable, interesting, and insightful. Many people appreciate discovering their IQ scores and gaining a better understanding of their cognitive abilities, often feeling more confident as a result. The tests are described as well-structured, easy to follow, and challenging in a good way. However, some people were dissatisfied with the payment and subscription processes. Consumers reported being unexpectedly charged for monthly subscriptions after an initial small payment, often without clear knowledge or explicit consent. Many felt these charges were not clearly communicated or agreed upon, and difficult to cancel, leading to frustration and billing issues.

What people talk about most

User experience

Consumers generally find the user experience to be positive, with many enjoying the challenge and clarity of... See more

Payment

Clients express negative opinions regarding payment, with many reporting unexpected recurring charges after... See more

Subscription

Reviewers mention negative feedback about subscription. Many customers report being unknowingly signed up for... See more

Price

People report negative experiences with price. Many consumers feel tricked by hidden charges and unauthorized... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence. Many reviewers expressed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What a rip-off! They bait you in, with what looks like a one-off test, for fun, that costs a pound. One week later, they take £29.99 out of your Paypal account, because you are now "on a training Pro... See more

Company replied

Rated 4 out of 5 stars

Just wanted to see how smart I am even though I know I do have some smartness in me next time I will think harder and do better next time. I won’t be doing it when I just woke up in the morning, but t... See more

Company replied

Rated 4 out of 5 stars

I took a sensible-looking test using MyIQ. Having paid a small amount, I was offered the chance to access more information about my strengths and weaknesses and hopefully improve my performance -... See more

Company replied

Rated 4 out of 5 stars

Pleasantly surprised by the results. I knew I had blown a couple answers by moving too quickly and not reviewing my response, but was genuinely surprised.

Company replied


Company details

  1. #16 of 22 best companies in Educational Testing Service

Written by the company

MyIQ is a digital cognitive assessment platform offering a quick 5-minute online test to explore individual intellectual potential. The platform provides users with an accessible, user-friendly interface that delivers instant performance insights and cognitive metrics. Designed as a personal development tool, MyIQ enables individuals to gain a preliminary snapshot of their cognitive capabilities while emphasizing user privacy and convenience.


Contact info

4.1

Great

TrustScore 4 out of 5

130K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

This is a scam company

This is a scam company. When you think you are simply paying for a one off test result for £1 it signs you up to a subscription and takes £29.99 out of your account a week later. BEWARE. DO NOT GIvE THIS COMPANY YOUR DETAILS

May 28, 2026
Unprompted review
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Reply from MyIQ

Dear Julianne Thomas, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number JULIANNETHOMAS909750 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 3 out of 5 stars

I don’t have any dislikes or likes…

I don’t have any dislikes or likes about it. I’m pretty mutual. I am slow at learning and adapting to test results, but I’m more hands-on than I am electronics or books.

May 28, 2026
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Reply from MyIQ

Dear schomergmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

My profile.

Everyone should try this test. It's informative and insightful. Enjoyed very much and will pass on to family and friends.

May 28, 2026
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Reply from MyIQ

Dear judithbestgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 1 out of 5 stars

It's a scam—hidden subscriptions were costing me 3700 RSD ($37) monthly

My mother took their IQ test and then asked me to pay for her results. I paid the $1 fee to unlock them, and she received them instantly. The problem is that four months later, I discovered they had been charging me $37 every month for a "subscription" I never signed up for.

The monthly renewal emails were sent only to my mother’s email address. Since she is not tech-savvy, she didn't realize what they were, and I remained completely unaware of the charges.

If I had knowingly signed up for a subscription and forgotten to cancel, I would take responsibility. However, I only authorized a one-time $1 payment for the test results; there was never an option to subscribe. Yet, somehow, I was being charged $37 every month.

This scam cost me about $150 total. My first payment was in January, and I only discovered the recurring charges today. I strongly recommend that no one use this site. The fact that it has a 4.1-star rating is suspicious and suggests their reviews may be manipulated by bots or paid testimonials.

Dear MyIQ: I am utterly disappointed with your service.

May 28, 2026
Unprompted review
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Reply from MyIQ

Dear Zaky Zaky, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number ZAKYZAKY923314 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 5 out of 5 stars

KEEP IT CIVIL FRIENDLY

KEEP IT CIVIL &FRIENDLY

May 28, 2026
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Reply from MyIQ

Dear costasgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 1 out of 5 stars

Don't take this test these people are scam artists

So you tell me to take the IQ test then you charge me and never sent the results I think these are all bullshit scammers!!!!!!

May 28, 2026
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Reply from MyIQ

Dear jerold vega, We sincerely apologize for your unsatisfactory experience. Since we can't identify your MyIQ account through TrustPilot's data privacy settings, please email us at tp@myiq.com with reference number JEROLDVEGA885561. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
MyIQ Team

Rated 1 out of 5 stars

Misleading Subscription Charges & Extremely Poor Transparency

I am extremely disappointed with this company.

What appeared to be a simple low-cost IQ test/trial has resulted in ongoing recurring charges of £29.99 being taken from my account for months without me fully realising. I genuinely believed this was a one-off payment and only later discovered the subscription had been continuously renewing.

To make matters worse, after requesting cancellation, I have now noticed multiple payments being taken within the same month, which is completely unacceptable and extremely concerning as fraudulent transactions.

Customer support has been very poor, with no response, and after researching further I was shocked to find many other customers online reporting very similar experiences involving unclear subscription terms, unexpected renewals, and difficulty obtaining refunds.

In my opinion, the sign-up process and subscription wording are not transparent enough, especially for something that quickly escalates from a tiny trial payment into substantial recurring charges.

I would strongly advise people to check their bank statements and PayPal automatic payments very carefully after using this service.

Very stressful and frustrating experience.

May 28, 2026
Unprompted review
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Reply from MyIQ

Dear Wendy Polatajko, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@myiq.com with reference number WENDYPOLATAJKO591828 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
MyIQ

Rated 5 out of 5 stars

Cool test

Cool test
Would recommend it

May 28, 2026
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Reply from MyIQ

Dear aaronwhittleygmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

Very important

Very very important

May 28, 2026
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Reply from MyIQ

Dear Giuliana, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

I think that the test is easy and only…Wow!

I think that the test is easy and only lack of atention made me solve wrong 2 questions! Anyways, I love it!❤️

May 28, 2026
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Reply from MyIQ

Dear Cornelia Carp, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

It's easy to follow and not that…

It's easy to follow and not that expensive. It's accurate although I scored better before, but considering the actual situation it's understandable.

May 28, 2026
MyIQ logo

Reply from MyIQ

Dear dianaelena_apostolyahoo.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

Nice

Nice test!!

May 28, 2026
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Reply from MyIQ

Dear victoriagalatigmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

It was Soo much fun to begin with and…

It was Soo much fun to begin with and it just kept getting harder and harder which I loved the challenge, definitely recommend it to everyone I know

May 28, 2026
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Reply from MyIQ

Dear albertocortinasgmail.com, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

Simple Straight To The Point

There's was no Ads or extensive interruptions.
The price to see results was reasonable and not a subscription luring gimmick

May 28, 2026
MyIQ logo

Reply from MyIQ

Dear AyAyron, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

Rated 5 out of 5 stars

Test was clear

Test was clear, fun and the results were thoroughly explained which I like a lot!

May 28, 2026
MyIQ logo

Reply from MyIQ

Dear Chonda Stephens, Thank you for your wonderful review of MyIQ! Your feedback means a lot to us. Best regards, MyIQ's Team

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