Mykitchenbuys Reviews 

354
•
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

After all, they promise me that they will return money back to my bank account. Iam still waiting, but the customer service is excellent, 5 stars to service

Rated 4 out of 5 stars

We wanted to buy a Christmas Tree on DestockExpress in France and, for a "unknown" reason, the payment system brought us to suscribe to mykitchenbuys, with an amount of 68,36€ to pay every 14... See more

Rated 3 out of 5 stars

The person (Sama) who emailed me said she has reviewed my case and as a gesture of goodwill has refunded my membership fee as I was asking it to be cancelled. This is much appreciated and thank you... See more

Rated 4 out of 5 stars

In fact, I didn't really use your services for a long time. So I can really assess the quality of the services you offer. It turns out my subscription was an error due to a junk email. That's why,... See more


Contact info

3.9

Great

TrustScore 4 out of 5

354 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(354)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Not happy with membership plan and…

Not happy with membership plan and still waiting for a refund.

June 14, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Consumer,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Sean

They are a scam that gives you a stupid subscription to take money from you and if you try to cancel it they tell you to wait 14 days and they will not cancel it or they will ignore you and continue charging you except if you press cancel now and they will try to take 8 euros from you

September 1, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Ramiro,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Please cancel my subscription this is…

Please cancel my subscription this is second time I’ve asked you and pending payment going out again

August 23, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Jeannie,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Scam.

Scam.
Followed a Facebook advert to buy a tablet, once paid the page changed to this company and congratulations on buying a subscription.
Refused to refund the money, tried taking another payment even after agreeing to cancel the subscription.
They're getting £10 for everyone that tries to buy a tablet or mobile phone, clever scam.

Update, after seeing this revue they contacted me and asked me to change the revue as they were refunding the money, 2 days later they tried taking another payment even though they had already acknowledged cancellation of subscription and refund of the £10.

I then received an email from them.
"want to express our sincerest apologies for any trouble you’ve experienced. Your feedback is essential to us, and we are working diligently to resolve the issue.

As part of our commitment to you, we have initiated the process to issue a refund. We believe this is the best course of action at this time.

To ensure a smooth and prompt resolution, we would appreciate it if you could update your review to reflect the steps we’re taking to address your concerns.

In crafting your update, you might find it helpful to mention any aspects of our service that stood out to you, such as the helpfulness of our support team, the clarity of the communication you received, or the efficiency of our customer service.

To keep the review simple and focused, we recommend steering clear of terms like “refund” or “membership cancellation” as this helps maintain clarity in your feedback"

August 11, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Robert,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Taking money from my account for what ?

August 9, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Jeannie,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate you account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

I dont know how I've eded up being…

I dont know how I've ended up being charged over £7 weekly for this company
I dont even know what it is ,
Very clever small print which tricks you into "subscribing "for something .
Not happy that niw £28 has left my account and I dont even know how or why I ended up in this situation

July 2, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Gemma,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate you account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

Cancelation of account

I've never been receiving any products from any kind since I started with you up until now.
And you keep on being deducted money from my account after I phoned in and acsplain to you why I'm unsatisfied
That's why I want to cancel the account with immediate affect
Thank you,
Zelna Esterhuizen

April 26, 2024
Unprompted review
Mykitchenbuys logo

Reply from Mykitchenbuys

Dear Zelna,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email please make sure to check your inbox.

And feel free to reach out to our customer support team at support@mykitchenbuys.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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