This is the second time I’m reviewing a product I didn’t receive because you shipped it to someone else in New York and you don’t respond to emails
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's really cool. I bought the Mars version with the different color levels and if the lamp distracts from your sleep, you can always turn off the light while the globe levitates in darkness. It see... See more
Fraud - took money for product, 7 days later and still never provided tracking information or shipped. Won't respond to numerous e-mails requesting tracking/shipping information, phone calls go unansw... See more
When I read the description, I dont remember seeing anythi g about "mood lighting", which may have been my mistake. The lamp arrived in good condition, despite the worrisome damage to packaging. It wa... See more
Company details
Written by the company
Shop LampDepot.com for variety of indoor and outdoor luxury designers lighting fixtures. From stylish ceiling light fixtures, modern & traditional light fixtures, unique lighting, chandeliers, sconces & designer able lamps, floor lamps, etc. Enjoy free shipping.
Contact info
3075 Lawrence Expressway, 95051, Santa Clara, United States
- info@mylampdepot.com
- mylampdepot.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Desk & Floor Multifunctional Fan Heater
Easy to order, item in stock, quick shipping, packaged well.
Don’t ever buy from this company
This is the second time I’m reviewing a product I didn’t receive because you shipped it to someone else in New York and you don’t respond to emails
Never got my item
Never got my item and have emailed their customer service multiple times and haven't heard back.
Haven’t received item and no response from customer service
Do yourself a favor and spend your hard earned money elsewhere. After almost a month I’m still waiting on my product. There is zero customer support or service. Pretty sure I’ve been scammed. Working with my bank to dispute the charges and I filed a complaint with the FTC.
Order number D2461 stopped working…
Order number D2461 stopped working after less than 2 months. Was only on for 4 hours each day.
Lampdepot solar lights
Lights have crisp, bright colors and come on outside every night while keeping dry inside wven in the rain. Great product!
I never received my package
I never received my package. I have sent emails and I am awaiting a response regarding the tree that I ordered. This company appears to be reputable so I am hopeful that they will step up to the plate and get this situation sorted.
I was sold an item that apparently…
I was sold an item that apparently isn’t in stock, this becoming known only after waiting and checking on the (non)shipping status-waiting almost two weeks. I’ve had to just recently check back and threaten to contact my card company to cancel transaction. They now (a few days ago) said they would send the item but it still hasn’t. Communication always being initiated by me, then wait, then get very broken English response. VERY SHADY COMPANY! Stay away!!!
Ease of use
Ease of use. Lighting is perfect, not too bright and not too dull. It is very lightweight.
Unfulfilled
Hard to give anything but 1 star since the order remains “unfulfilled” and have not received any word from this company since placing the order.
Very DISAPPOINTED
Very disappointed in this "5.9ft Artificial Tree with Lights". First, when I took it out of the box, most of the leaves were folded, which made them look withered. Second, the tree is NOT 5.9ft, it is more like 59 inches. Third, there is no remote and no "light modes"; there is on and off.
I would NOT recommend this to anyone.
Worked with customer service and got…
Worked with customer service and got questions answered then ordered.
Very disappointing
Very disappointing. The lamp is so small and fragile, very cheaply made from China. The light is no bright at all even after full charge. It says on the box that can be standing straight up - no it does not stay because the whole in the middle of the stand. Not happy with that purchase and very overprized for that size and quality.
Great product
My ordering was easy with fast delivery. The product I ordered was perfect, was just as explained and of good quality.
I STILL haven't received my order and I…
I STILL haven't received my order and I don't understand what the hold up is?
The link from Brad's deal was…
The link from Brad's deal was impossible to navigate and get to work properly. The product received was nothing like what it appeared in the product listing
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








